The Funky Tile Company Reviews 38

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Marais Rose Mallow Wall Tiles Absolutely beautiful tiles they look stunning fitted with a charcoal grout 100% recommend them. Funky tile company excellent, easy to order online and delivered by... See more

Rated 1 out of 5 stars

£10 discount voucher for signing up to mailing list which is then "not applicable" to the order. Feel ripped off after purchasing samples and the placing an order and not getting the discount or even... See more

Rated 5 out of 5 stars

Really great service. Mark noticed I’d ordered identical samples from their sister company, refunded the money and rationalised the order. He answered questions promptly and expedited my subsequent or... See more

Rated 5 out of 5 stars

My tiles arrived swiftly and in perfect condition. I am so pleased with the result in my kitchen. They shine when the light reflects on them as they are high gloss and give off various tones of emeral... See more

Company replied

Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Decoration and Interior Design Store
  4. Tile Store

Written by the company

We are a family run business based in sunny Devon, we deliver amazingly stunning bathrooms and tiles nationwide with free delivery on orders over £150!


Contact info

3.9

Great

TrustScore 4 out of 5

38 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Amazing Lagoon product

Amazing product, ordered the lagoon tile and it’s incredibly glossy. Has completely revolutionized our renovation - would recommend !!

February 14, 2025
Unprompted review
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Rated 2 out of 5 stars

Strange experience

Strange experience. I bought tiles from this company, I had signed up for a discount offer but the code did not work at checkout. I purchased anyways but sent an email to ask why the code didn’t work. I got a response back to say that prices were already competitive and that discount codes had been discontinued. There were no T&Cs written regarding the discount, I believe this is false advertising. I was told that they would ask the IT team to fix this. Subsequently I had left some items in my basket, the next day I got another email offering a discount, the irony! This code also didn’t work.

A few days before I was due to receive my order - as per the delivery window given on purchase - I receive an email to say my order was being refunded due to issues with stock. I have received my money back in full but do feel a bit miffed about the whole experience.

November 9, 2023
Rated 5 out of 5 stars

Sample tiles never arrived

Sample tiles never arrived. Contacted Customer Service and was immediately replaced. Loving the Madrid blue tile. Will be placing an order soon.

October 12, 2023
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Rated 1 out of 5 stars

Terrible communication

I ordered one sample tile. Waited a week it hadn't turned up. I wanted to ring to see where it had got to and could not find a phone number and only just found an email address with a lot of searching. I sent an email and got a reply that they would look into where it had got to. A further two days went by I hadn't heard anything still, so I sent another email asking if there was there an update on my order? They eventually came back to me and told me the tile was out of stock. All in all this took 10 days or more just to find out I was not going to receive my sample tile. Maybe update your website and say which tiles are out of stock so they cannot be purchased!!

August 8, 2023
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Rated 5 out of 5 stars

Funcky tiles and functional service

A professional, no fuss, no frills, and timely supplier. The quality of the items was very good, and when I had inquiries, they were handled quickly and professionally. Will use to source high-quality tiles should the need arise, again.

March 1, 2023
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Rated 5 out of 5 stars

Marais Rose Mallow Wall Tiles

Marais Rose Mallow Wall Tiles

Absolutely beautiful tiles they look stunning fitted with a charcoal grout 100% recommend them.

Funky tile company excellent, easy to order online and delivered by lovely driver all intact will be ordering my kitchen tiles from here

February 10, 2023

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