The Reverse Lookup Reviews 1,954

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, most reviewers were unhappy with their experience overall. Many customers report being charged for subscriptions they did not knowingly sign up for, often after an initial small payment for a one-time service. Customers frequently mention charges from their accounts that they did not recognize or consent to, with amounts ranging from £29.99 to £49 monthly, leading to frustration and financial inconvenience. Reviewers also found the service itself to be unhelpful, with many stating they received no useful information or that the results provided were inaccurate or readily available elsewhere for free. The website's practices regarding payments and subscriptions are consistently criticized, with consumers feeling misled about the true cost and commitment involved.

What people talk about most

Payment

Users describe negative interactions with payment, frequently reporting unexpected recurring charges. Many... See more

Subscription

People report negative experiences with subscription, often expressing frustration and dissatisfaction. Many... See more

Price

Customers express significant dissatisfaction with the pricing structure. Many reviewers report being charged... See more

Service

Reviewers express strong dissatisfaction with the service. Many customers reported being charged amounts like... See more

Website

Clients share negative opinions on the website, with many reporting that no information was found and they... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I received almost no information on the person I was checking on, just a load of photos many of which were not him. I didn’t mind paying £1, but I was annoyed to discover that without any warning I... See more

Rated 2 out of 5 stars

I only wanted a trial which I paid for and was deducted but now notice a week later that a sum had been deducted from my credit card. Not happy with this at all. Instructing my bank to decline any fu... See more

Rated 1 out of 5 stars

This site is a complete scam, say it does a free scan, does that scsn the bombard you with emails saying we've found thinks etc, the reason your doing this is because you want answers to why a lov... See more

Rated 1 out of 5 stars

I do not trust this ' service ' . They appear to split your initial payment ( which automatically signs you up to subscription fees ) so that they have access to the payment method more than once . I... See more


Company details

  1. Information Service

Written by the company

A powerful tool for gaining insights about a person based on a single click. We quickly and efficiently analyse over 2 billion public records to get the information you're looking for. Our databases also compile information from a wide variety of licensed sources that may not be available through basic internet searches. We then serve that information to you in easy-to-read reports almost instantly.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Its a scam company

Its a scam company. Bloody cheaters. Deduct money in my account without informing me. I charge fraud case against company. Don't trust.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Just don't ....

I do not trust this ' service ' . They appear to split your initial payment ( which automatically signs you up to subscription fees ) so that they have access to the payment method more than once . I have cancelled any perceived future subscription with paypal but they have still managed to take funds after the date of cancelation . Screams dodgy to me .

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Very misleading scam

I clicked to search an email. The platform told me that the email was correct and there was information that it had found but I had to pay. Once I paid the platform said there was no information available at all! Total scam

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

I am SHOCKED!!! £600!!!!! - AVOID!!!

I was intrigued 1 year ago, paid 0.99p - secretly it is a SUBSCRIPTION and they have been charging ever since = £600 (£49 monthly)

the SMALL CLAIMS COURT can hopefully rule on this one. #Chargebacks start tomorrow!

they sent ONE email about the 0.99pm being taken,
but do NOT send emails with details on the £49 being taken monthly - so DEVIOUS!

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy and Invasive Platform – Avoid Reverse AustraliaI’ve emailed Reverse Australia multiple…

I’ve emailed Reverse Australia multiple times asking them to remove my personal home address, which they’ve published without my consent. Despite several attempts, I’ve received no response at all.

To make matters worse, someone has left a false and damaging review on my number, claiming I called them pretending to be from the NBN. I’ve never worked for the NBN, and I’ve had this number for over 22 years. This kind of unverified and misleading content is seriously harming my business and reputation.

It’s unacceptable that they allow anyone to post false accusations without any checks, and then ignore valid removal requests. This site cannot be trusted with personal information. Stay away from Reverse Australia.

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

What a waste of money £49 for nothing…

What a waste of money £49 for nothing no information on the number not even a name on the person I was trying to trace ,can't even refund my money after several email's to them
Please don't subscribe to these you'll get no where finding out what you paid for

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THEM

This is company is not to be trust, they take your money without advising you and when you contact them regarding a refund they say that you can't get your money back. DO NOT USE THEM I REPEAT DO NOT USE THEM.

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

1 time use for 0.99 p 2 time they…

1 time use for 0.99 p 2 time they charge me 49 quid basicly I cant find my phone all lie and they are thef scammer whatever if you have lots of money try them I am already complain them my bank try to get my money back

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Nice app it helped me find someone

Nice app it helped me find someone

May 18, 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Dee,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

Amazing

Amazing! £10 and you get everything

May 14, 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Angel,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

good so far

quick results

May 13, 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Charlotte Wade,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

Rated 5 out of 5 stars

Great app

great app, easy to use

May 13, 2025
The Reverse Lookup logo

Reply from The Reverse Lookup

Dear Member,

Thank you for taking the time to leave feedback on your experience using our platform/services. We are pleased that you found our service helpful and look forward to assisting you in the future.

Kind regards,

Emma
The Reverse Lookup

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