The tree looked beautiful with leaves and peaches, many which fell off in transit as expected. I was a bit surprised that the tree had leaves, since none of outr trees here in Vermont are showing any... See more
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I had a plant come on the absolute coldest day in December (below zero) and despite my getting to the package within an hour and the cold-safe packaging, the plant was too frozen to save. The Sill cu... See more
The plant was for my granddaughter-in-law’s birthday and because of the late delivery she received the present six days late. She was thrilled with the plant and is looking forward to it flowering.
The large white orchid is beautiful. Unfortunately it was damaged during shipment. The Sill was nice about it but recommended that I cut the broken stem with no offset of price or offer to replace. A... See more
Company details
Written by the company
Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
Contact info
Hester Street 84, 10002, New York, United States
- thesill.com
4.2
Great
331 reviews
Hasn’t replied to negative reviews
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Nice healthy plant
It came on the day you said. The packaging was good, the plant was in good health.
March 20, 2026
Unprompted review
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Easy ordering and delivery
Easy ordering and delivery! My plant came healthy and happy. There was a mix up with the plant I ordered and when I called customer service they quickly and pleasantly sent out the correct one!
March 17, 2026
Unprompted review
Alls well …
After a long weather delay I received an orchid that was badly damaged in transit. It was replaced and the new plant is beautiful.
March 3, 2026
Unprompted review
Flawless
Flawless! New baby girl plant arrived as promised and is perfect in every way!
March 3, 2026
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Just one thing missing
Only a 4 because my note wasn’t sent with my order
March 14, 2026
Unprompted review
Lavender Plant…
This was sent to my sister and she sent me a picture of it and it really doesn't look very healthy BUT she said we need to give it a few days since it was traveling to get to her. I can send a picture if you like. Just wanted to let you know. Thank you
February 27, 2026
Unprompted review
The plants I received are beautiful
The plants I received are beautiful. Very Happy with service will buy more from The Sill.
March 2, 2026
Unprompted review
Bunny Cactus Arrived Broken
My bunny cactus came with one of its arms broken off. I can’t find anywhere to upload a picture of it or file for a new plant.
February 20, 2026
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Just as pictured!
The plant arrived beautifully & was early! Came as pictured and represented. The website is easy to navigate. Highly recommend!
February 26, 2026
Unprompted review
It was great
It was great. Thank you for the delivery. Plant arrived well.
March 5, 2026
Unprompted review
This was a second order as the first…
This was a second order as the first arrived damaged. My issue was handled promptly and the second plant arrived with no issues. The only thing I would recommend is adding a fragile label to the box when shipping pots that are breakable.
March 1, 2026
Unprompted review
Thank you so much for replacing my…
Thank you so much for replacing my plant! The new plant arrived in beautiful condition. I really appreciate that you held my plant until the really cold weather had passed. Everyone at The Sill who has helped me os wonderful, and I love The Sill very much! I will be buying more plants! ❤️
February 23, 2026
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would order again
ordered it as a gift. very quick delivery. plant was in good shape overall, a small branch had fallen off.
March 2, 2026
Unprompted review
Such an easy shopping experience
Such an easy shopping experience, great gift, and unboxing experience.
February 20, 2026
Unprompted review
The plane came in good condition
February 14, 2026
Unprompted review
My plant had several nats flying around…
My plant had several nats flying around on top of the soil, after unboxing. I switched out the soil and treated to be safe. Now, a bundle of the leaves yellowed in spots. It is not sitting in water, so I've just been keeping an eye on it.
February 13, 2026
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From beginning to end, excellent!
The ordering process, quick processing and shipping, with excellent condition and high quality product.
February 12, 2026
Unprompted review
Plant seems healthy
February 12, 2026
Unprompted review
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