The Tractive Dog Trackers have saved our pup’s life so many times! And brought us so much ease of mind. When she matured and started developing a habit of jumping the fence to chase coyotes and squirr... See more
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To keep your pet safe and healthy, Tractive provides the world's most trusted smart GPS tracker. Follow their every step with real-time tracking, get escape alerts with Virtual Fence, and monitor their well-being with Activity and Vital Signs monitoring. Tractive connects you to your pet for total peace of mind.
Smart GPS & Health Trackers for Dogs & Cats
Written by the company
- Peace of Mind for Pet Parents
- Tractive offers precise LIVE tracking, long battery life, and full coverage in over 175 countries. Set up Virtual Fences for instant escape alerts and go deeper with comprehensive Health Monitoring, including Vital Signs and Bark Monitoring. It’s the most advanced, reliable way to stay connected to your pet.
Free shipping on all GPS Trackers!
From our door to yours, at no extra cost.
Contact info
Austria
- tractive.com
Replied to 75% of negative reviews
Typically replies within 1 week
I am so glad I bought a Tractive and…
I am so glad I bought a Tractive and not some other brand. I didn't do much research before I purchased it, but luckily it is a very premium brand tracker with a sophisticated app to match. There is even a Home Assistant integration, which is absolutely amazing. The subscription is pricey, but you get what you pay for. If you're thinking about getting a tracker, go with Tractive!
It's so accurate and quick
It's so accurate and quick. My dog goes of hunting into the bushes and sometimes she's away for minutes. I used to panic and now I always know where she is.
Carol
Carol was very helpful with all questions the questions that I asked her. As well she. Answered all questions very fast and effective and got all answered in one day!!!
Not like some other places where you wait till someone gets email and usually th next day. And could go on for a week but not at Tractive .Great company highly recommend Tractive for keeping track of my 2 dogs.
Satisfied customer & happy cat.
This tracker was recommended to me by a friend & I decided to order one using my iPad. Ordered the tracker & completed the transaction for that before moving on to do the subscription. Unfortunately the ‘Continue’ arrow was superimposed over the terms & conditions /privacy writing & I couldn’t move forward. I cancelled the tracker device order, went to my laptop & was able to do both transactions without difficulty. I then got in touch to explain what had happened & Anthony replied very quickly, he could see that I had cancelled & the other order had gone through. Also told me to get in touch if I need help. The order was done on Friday, the tracker arrived on the Saturday morning, the tracking info had already been emailed so I was able to get it set up immediately. It was easy to do once I worked out the tracker could be clicked into a hard base or slipped into a soft ‘pocket’ - not both! Poppy is very happy with it & I’m enjoying seeing where she has been. I’ve only had her for a few weeks & had been very anxious when she was out exploring her new surroundings. It appears to be a good device with excellent service. Reasonably priced, especially with discount.
I’ll be honest: worth every penny
I’ll be honest: it’s worth the money. I rather pay a bit more and I know I can find my cat in a seconds. We live in a city centre, so you can imagine the fear.
It’s a little big, but I understand they need to provide a decent battery life as well. Our 6month old kitten got used to it in a day.
So far 10/10.
Former whistle customers
Our family were whistle customers for years and loved the product. When we found out Tractive bought whistle and they forced us to move to the tractive tracker we decided to try it out. The darn thing didn’t work out of the box and the app seemed to be junk. Moving to FI, but honestly tractive is a stupid company.
Whistle was a better product, they bought the company but forced us to use the substandard tractive junk. Will never go back
Fine tech, good app but not for me anymore
although the actual tech is fine, I found it useless for a cat, mine has lost his collar twice now, each time is another £40 so on top of the subscription fee its getting pretty expensive, I purchased it so that my mum could have pease of mind when she is cat sitting but she can't take it off and charge it, I will go back to an AirTag, he had one of those on his collar for 2 years and didn't lose it.
I had a great experience with Tractive…
I had a great experience with Tractive customer service. Lyka was helpful and quick to respond, which made resolving my issue easy. My only suggestion is to offer the 30-day trial as a true 30-day free subscription instead of requiring full-year payment upfront. This would give families with more than one dog a fair chance to experience the full value of the product before committing long-term.
Breakable plastic supports
I purchased the solution in June and the 2 plastic supports were broken in July. I don't think that is normal to have something that is breaking just like this. It is just installed on the collar. You have to chase your tracker in the garden, and your cat is not tracked anymore. Tractive answered me to purchase more of these plastic supports ...
They promptly returned my email and…
They promptly returned my email and didn’t leave me hanging. They answered my questions and resolved the issue.
I lost a tracker in dense undergrowth…
I lost a tracker in dense undergrowth and was unable to locate it. I spoke to Rose on the tractive help line and she went above and beyond to ensure i got a replacement free of charge, the situation was a bit complicated but I would give her ten stars if I could. One very happy customer and two traceable doggies
Naturally I had several questions about…
Naturally I had several questions about how this product worked to see if it would fit our needs. The customer service agent was very informative and clear in answering all my concerns. Unfortunately, this level of support is a rare thing these days. I look forward to using the Dog 6.
App simplicity and ease of use and navigation.
Love the ease of the app layout and the simplistic navigation of pages and information and not forgetting the many electronic fences you are able to acquire within the profile and set up pages.
Fast response and accurate resolution…
Fast response and accurate resolution to my inquiry.
GPS is amazing
I’m on a farm and Molly takes off chasing whatever she is attracted by - rabbits, kangaroos, foxes etc. She can be 2 km away and all I have to do is push the sound button and she heads straight home. It’s great. A couple
Of times she has got out on the road and I can track her to whenever she is. For a while I used it when my husband was walking her because he has alzheimers and I could be sure they were safe. I love this product.
I’ve been using it for bout 3 years. Once it fell off and I tracked me the the other time Tractive replaced it . Can’t speak highly enough and I’ve tried a few
Using Tractive gives us the ultimate…
Using Tractive gives us the ultimate peace of mind
difficult to get reply to reported fault
After many years of trouble free service my tracker has stopped working . I wrote an
on line question . and received a reply saying I would be contacted I have heard nothing for over a week.
In the past I have spoken to someone but no such thing seems available now
The app is really easy to use
The app is really easy to use, and the device is comfortable for my small dog to wear.
I was aware of Tractive before ordering…
I was aware of Tractive before ordering and was surprised how smooth the ordering was, all being automated, as I usually manage to mess this procedure up!
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