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Use AI Reviews 23,259

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 15,557 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the user experience, finding the platform easy to use and navigate. Many praise the artificial intelligence features, noting its precision, accuracy, and ability to generate human-sounding text, which significantly helps with productivity and workflow. People appreciate how the product assists in various tasks, from writing to technical queries, making it a valuable tool. However, some customers were dissatisfied with the subscription process, mentioning issues with trial clarity, unexpected renewals, and difficulty unsubscribing. Some reviewers also experienced problems with the AI's ability to generate images or make small corrections to existing outputs, and a few noted inconsistencies in maintaining a constant theme with background details.

What people talk about most

User experience

People report positive experiences with user experience. Many customers find the platform easy to use, a... See more

Artificial intelligence

Consumers generally express satisfaction with artificial intelligence tools, highlighting their effectiveness... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Subscription

Customers express significant dissatisfaction with the subscription process, often feeling misled into... See more

Product

Reviewers mention positive feedback about the product, finding it excellent and readily available for various... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It works great and we are both learning from each other how to "speak" so that our projects are quick and efficient.

Company replied

Rated 5 out of 5 stars

What made my experience great was the ease of using useai. It's a great tool for obtaining assistance with polishing my writing and resume. It gives vast amounts of suggestions for making improvemen... See more

Company replied

Rated 5 out of 5 stars

I am part of a tiny team maintaining a large, complex, multi-language operation. Having help pointing me at viable paths to keep things running is very helpful. I've found other AIs often insist th... See more

Company replied


Company details

  1. #140 of 341 best companies in Software Company
  2. #6 of 14 best companies in Automation Company
  3. #35 of 80 best companies in Software Vendor

About Use AI

Written by the company

Use AI — Your All-in-One AI Workspace

Use AI is the all-in-one AI workspace that gives you instant access to 25+ leading AI models — including GPT-5, Claude, Grok, Gemini, DeepSeek, and more — all under one roof, with a single subscription.

Instead of paying for multiple AI subscriptions and switching between different apps and tabs, Use AI lets you chat with any model from one clean, intuitive interface. Pick the right AI for the right task. Compare responses side by side. Switch models mid-conversation without losing context.

More Than Just Chat

Use AI goes far beyond chat:

  • Web Search — Get AI-powered answers from the web
  • Document Analysis — Upload and extract insights instantly
  • Content Creation — Blog posts, marketing copy, and code
  • Deep Research — In-depth research on any topic in seconds
  • Idea Generation — Brainstorm strategies and plan projects
  • Project Management — Organize and manage work inside one workspace

Everything you need to be productive with AI, in one place: best AI models, web search, idea generation, content creation, document analysis, project management, and deep research. No app-switching. No multiple subscriptions. Just one workspace that does it all.

Built for Everyone

Whether you're a student researching a paper, a marketer drafting campaigns, a developer debugging code, or a business team scaling AI across your organization — Use AI adapts to how you work.

Trusted by over million users across 150+ countries, Use AI has earned a 4.8-star rating on Trustpilot with thousands of reviews from real customers who rely on it every day for work, study, and creativity.

Use AI — the smartest way to work with AI. Get started free at use.ai


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good application

May 24, 2026
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Reply from Use AI

Dear istiadi -, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

Good

Good app overall

May 24, 2026
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Reply from Use AI

Dear Daniela, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

Supper ok !!!!!!

Supper ok !!!!!!

May 24, 2026
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Reply from Use AI

Dear MARCEL, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 4 out of 5 stars

language support is required to to…

language support is required to to upgraded

++ bengali
++ Sanskrita

all related Indian Language

May 24, 2026
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Reply from Use AI

Dear Tuhin Subhra Das, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

**********

May 24, 2026
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Reply from Use AI

Dear Viki, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

Awesome

This software is simply awesome. The membership cost is definitely worth it. Makes things so easy and within a few mins.

May 24, 2026
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Reply from Use AI

Dear Veera Mehta, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

dsda

sssdsasdaad

May 24, 2026
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Reply from Use AI

Dear Ahmad Abou el ola, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

I just started

I just startred, I wish to learn more

May 24, 2026
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Reply from Use AI

Dear László Zsemberi, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

Claude rocks!

Claude is an excellent assistant.

May 24, 2026
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Reply from Use AI

Dear Ria Smit, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

Excellence

Friendly, reliable

May 24, 2026
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Reply from Use AI

Dear Benji, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

only the best experience

only the best experience, great, thanks......

May 24, 2026
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Reply from Use AI

Dear Matúš Marcin, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

Speed and detail

More detailed answers than I expected

May 24, 2026
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Reply from Use AI

Dear Thomas Maloutas, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 1 out of 5 stars

The wording of the advertisement caused severe confusion

I wanted to use the official Claude AI, so I searched for it on Google and clicked on the very top link that appeared. Because their ad headline explicitly said "클로드와 채팅 시작하기", I naturally assumed it was the official Claude website.

The wording of the advertisement caused severe confusion, making me completely believe I was subscribing to the official Claude service. It was only after the payment went through that I realized it was a different platform.

Since this was an honest mistake caused by the confusing advertisement, I have not used any of their services at all. I have tried reaching out via email but received no response.

May 17, 2026
Unprompted review
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Reply from Use AI

Dear 임희찬, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number 502198 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

This is time 0 please come back

This is time 0 please come back. I have been using Chat GPT previously and have seen lots on new things about Claude and decided to pay you guys to acclerate my learning curve

May 24, 2026
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Reply from Use AI

Dear John Williams, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

wonderful exoerience

wonderful exoerience

May 24, 2026
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Reply from Use AI

Dear Maitri Ghosh, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

Super!

It works quickly and efficiently.

May 24, 2026
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Reply from Use AI

Dear Wojciech Świerkot, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

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