VanceAI Technology Reviews 1,337

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the service, noting that the tools are awesome and the results are amazing. Many people highlight the user-friendly design and easy navigation, making the overall experience simple and automatic. The service is often described as effective and capable of producing impressive enhancements, especially for old or grainy photos. However, some customers also mentioned that certain features, like the photo enhancer or cartoon function, did not work as expected or even worsened images. A few other people also felt that the AI sometimes distorted faces or added unwanted artifacts, and some were dissatisfied with the batch processing.

What people talk about most

Quality

Users describe positive interactions with quality, often praising the denoising, sharpening, and restoration... See more

Product

Consumers find the product to be ambiguous, with some reviewers reporting amazing results, especially for... See more

User experience

Reviewers mention positive feedback about user experience, highlighting its user-friendly design and ease of... See more

Service

Clients share positive opinions on service, highlighting its convenience and affordability as an online image... See more

Artificial intelligence

People report ambiguous experiences with artificial intelligence. Some customers praise the AI's ability to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Able to process and check photo before downloading and using points. Image enhancer is very good as you have manual adjustment of de-noise and sharpness. Sometimes it is better to just slightly improv... See more

Rated 5 out of 5 stars

Wow, The best I have found so far. I recommend to all users. Its incredible for the right purpose. Its Safe, Clean interface and Simple navigations. Kudos.👌 But I wish if minimum is bonus is there... See more

Rated 5 out of 5 stars

Massive win, and for everybody that understands the W shortcut for W which is a short for win, YES! Some errors here and there, but for the convenience of an affordable online image enhance AI service... See more

Rated 5 out of 5 stars

Is the first AI where you don't need AI to understand how it works. Doesn't suck free credits . Let you try different settings before the download. Very happy!


Company details

  1. Internet Service Provider

Written by the company

Vanceai Technology offers a wide variety of AI-powered tools that allow you to automatically process images anytime, anywhere. We develop intuitive and powerful cloud-based & desktop solutions driven by advanced AI technology.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible customer service and business practices - AVOID!

Was a loyal customer for 15 months, accumulated significant credits over time. VanceAI suddenly discontinued their API service with only 1 month notice, causing me to lose ALL my credits with no refund or compensation offered.
When I contacted support about my lost credits, they simply closed my ticket without any explanation or attempt to help. Zero customer service, zero accountability.
This company shows complete disregard for long-term customers and their investments. Don't waste your time or money - find a more reliable provider that actually cares about their customers.

September 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent

Excellent, worked really well with an old photo which is around 100 years old, the AI understood the materials and textures and enhanced without simply blurring the image.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

These people are thieves

These people are thieves.
I registered for a 1 month paid trial as I could not find a free trial on their site. The way their payment system is set up is very misleading and I should warn you all to be very careful with other sites that have the same payment setup on their website.
They offer you a monthly term payment but when you reach to the final payment it has actually switched to a yearly payment and there is a tab that you need to click on to actually switch to the monthly term.
Needless to say I was conned into subscribing for a year, which I did not want, but only figured out a few hours after trying their app once I had paid.
My initial thought was that the app was good as I was just playing around to test the output. I eventually came to the conclusion that it was crap. It does not do any proper cleaning of your images and renders features, such as mouth and teeth, which are actually not in the original image. I was extremely disappointed.
It was after this that I checked my invoice and saw that they had taken $150 from my card for 1 year instead of the 1 time payment for a month.
I immediately reached out and claim a refund for 11 months as I had no intention of using the app further and that I was only trying the one month offer. They clearly state on the site that money back if not satisfied.
Well I haven't used that app since and they refuse to refund me my 11 months.
Just plain thieves

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

1935 School picture

I have been attempting to fix an old 1935 school picture for my wife for a long time,your software greatly improved it.
Thanks
Gary Bland

August 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Honest company

Honest company
I bought a subscription and found it did not do what I expected. I explained my case and got a full refund. Despite some reviews on here saying otherwise, I found VanceAI to be easy to deal with and helpful.

July 21, 2025
Unprompted review

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