Verbalplanet reported this review for breaching of Trustpilot guidelines. We are currently assessing the review in accordance with our reporting processes.
Verbalplanet's reason for reporting
This review contains statements which are defamatory and in breach of Trustpilots guidelines
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Verbalplanet reported this review for breaching of Trustpilot guidelines. We are currently assessing the review in accordance with our reporting processes.
Verbalplanet's reason for reporting
We've reported this review as the review is not an expression of a genuine service experience. This breaches Trustpilot's guidelines.
#rating/desc/star0#
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5 stars: Excellent

User friendly platform

User friendly platform. Very detailed on the experience of tutors.
I have found very easily a teacher that suits me. Easy to book and pay lessons. Recommended to those who wish to study a language.

Reply from Verbalplanet
Hello Vasiliki,

Thanks for your positive feedback and we hope that you continue to enjoy your language classes.

Kind regards

The Verbalplanet Team.
5 stars: Excellent

Calendar

Dear team,

Your system is great.
One thing: you need to improve urgently your calendar

because something is missing for a good overview

Reply from Verbalplanet
Hi and thank you for your comments.

Glad to hear that you are enjoying learning a second language online with us. We'll be sure to pass your thoughts on to our development team.

Kind regards

The Verbalplanet Team.
5 stars: Excellent

Very happy

Very happy. Service is seamless. Tutor is very professional

Reply from Verbalplanet
Hi and thank you for your feedback.

It's great to hear that you are enjoying using Verbalplanet.

As always, please get in touch with any suggestions for improvement.

Kind regards

The Verbalplanet Team.
4 stars: Great

Love the way the platform has been…

Love the way the platform has been made! My profile is still under review but looking forward to hearing back from them.

Kind Regards.
kiara nathanson.

5 stars: Excellent

I have a weekly French lesson

I have a weekly French lesson. My teacher is super helpful and our contact works with no problems. You can have homework Which I do.

Reply from Verbalplanet
Hi and thank you for your review.

It's great to hear that you are happy with our service and your French tutor.

Kind regards

The Verbalplanet Team.
5 stars: Excellent

Love this useful language learning tool…

Love this useful language learning tool and website!

Reply from Verbalplanet
Hi and thank you for your review.

It's great to hear that you're enjoying learning a foreign language online with ourselves.

If there is anything you feel we can improve on, please do get in touch.

Kind regards

The Verbalplanet Team.
5 stars: Excellent

Is one of the best places to teach…

Is one of the best places to teach online!! Is great when you meet students around the world! And the website is really good.
When you have any issue they answer you fast, and they solve it!! I really love it!

Reply from Verbalplanet
Hello and thank you for your feedback.

We're happy to hear that you are enjoying teaching languages online with ourselves and hope that you continue to find using Verbalplanet a rewarding experience.

As always, please get in touch with any suggestions for improvement.

Kind regards

The Verbalplanet Team.
5 stars: Excellent

Excellent teachers

Excellent teachers, with experience teaching a new language.

Reply from Verbalplanet
Hi and thank you for your review.

It's great to hear that you're enjoying learning a language online with ourselves and that you are happy with your language tutor.

If there is anything you feel we can improve on, please do get in touch.

Kind regards

The Verbalplanet Team.
4 stars: Great

I enjoy using Verbalplanet

I enjoy using Verbalplanet. I have found a wonderful teacher and receive high quality lessons. I love how I can choose the county they reside in so I can seek out a particular regional Spanish way of speaking. The only thing I would change is to make the repeated booking process easier. It would be great if when I logged in to re-book there was an option like "book again" instead of going to search the teacher every single time.

Reply from Verbalplanet
Hi Alison and thank you for your feedback.

To speed things up you should find that any tutor you have previously booked with is automatically added to your account homepage so you don't need to search again. Please get in touch through your account if you need any assistance.

Kind regards

The Verbalplanet Team.
5 stars: Excellent

Always good

I've had a number of tutors from this site over the years and they have all been excellent. Response time is good, after initial contact, and the standard of teaching is always very good.

Reply from Verbalplanet
Hi Martin

Thank you so much for your kind comments. It's great to hear that you're enjoying learning a language online with us.

If there is anything you feel we can improve on, please do get in touch

Kind regards

The Verbalplanet Team.
5 stars: Excellent

Verbal planet is great!

Verbal planet is a great way learning a foreign language! You can select your own teacher. I found a great one myself. She’s able to teach English in a structural and playful way. I love her lessons!

Reply from Verbalplanet
Hi and thank you for your feedback.

It's great to hear that you are enjoying using Verbalplanet to practice and improve your English.

As always, please get in touch with any suggestions for improvement.

Kind regards

The Verbalplanet Team.
5 stars: Excellent

It's a very great website

It's a very great website that connects you with students from all over the world, I enjoy teaching on your platform, the only thing I don't like is the calendar I wish there is a way to synchronize it with my google calendar so it will be easy for me to organize and arrange my schedule without any need to do it manually each time.
But overall, I like this website.
Thank you

Reply from Verbalplanet
Hi Sa and thank you for your comments.

We'll be sure to pass your thoughts on to our development team.

Kind regards

The Verbalplanet Team.
5 stars: Excellent

I love Verbal Planet

I love Verbal Planet. It easy to schedule, easy to pay and unbelievable tutors.

Reply from Verbalplanet
Hi Duane and thank you for your feedback.

Awesome to hear that you're enjoying learning a foreign language online with your tutor. Wishing you all the best with your studies.

If there is anything you think we could be doing better, please get in touch.

Kind regards

The Verbalplanet Team.
5 stars: Excellent

Very good

Very good indeed

Reply from Verbalplanet
Hi and thank you for your feedback.

We're happy to hear that you've found a great language teacher on Verbalplanet. As always, please get in touch with any suggestions for improvement.

Kind regards

The Verbalplanet Team.
5 stars: Excellent

I have been an online Hungarian and…

I have been an online Hungarian and German teacher on Verbalplanet.com for 8 years. It has been a great experience for me. I have taugh students from all over the world. It is exciting for me to get to know new people and help them accomplish their language learning objectives. Verbalplanet is easy to use and extremely reliable.

Reply from Verbalplanet
Hello Rezső and thank you for your detailed feedback.

We're happy to hear that you are enjoying teaching languages online with ourselves and hope that you continue to find using Verbalplanet a rewarding experience.

As always, please get in touch with any suggestions for improvement.

Kind regards

The Verbalplanet Team.
1 star: Bad

the tutor ended the class within…

the tutor ended the class within minutes of starting. Apparently it was a technical issue. I am awaiting a refund.

Reply from Verbalplanet
Hello Paul and thank you for your feedback.

Please accept our apologies for the technical problems experienced by your tutor which meant your lesson could not be completed.

Our customer support team has now issued a full refund to you. If there is anything else we can do to assist you, please do not hesitate to get in touch.

Kind regards

The Verbalplanet Team.
5 stars: Excellent

Easy to use

Easy to use, one thing I would improve is the navigation in terms of rescheduling the class - was a bit hard to find it once I made a booking and then needed to change it. Also, would be good if inside the message you could click on tutor's name and make a booking from there rather than going back to home page etc. Everything else is smooth so love learning Portuguese with the help of Verbalplanet.

Reply from Verbalplanet
Hi Kate and thank you for your review.

We collect all suggestions for improvement and will ensure that your comments regarding rescheduling classes are passed through to our development team.

Kind regards

The Verbalplanet Team.
5 stars: Excellent
Reply from Verbalplanet
Hi and thank you for your feedback.

It's great to hear that you are enjoying using Verbalplanet.

As always, please get in touch with any suggestions for improvement.

Kind regards

The Verbalplanet Team.