Fasbags Reviews 504

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their authenticity and attention to detail. Many people highlight the outstanding customer service, with staff members being described as helpful, professional, and attentive throughout the ordering process. The overall experience, from product selection to delivery, is frequently commended for its efficiency and positive interactions. Some people also felt that the shipping process occasionally took a little longer than expected. However, even in these instances, customers were generally satisfied with the quality of the items received and the responsiveness of customer service in addressing any concerns.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers were impressed with the high quality... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are impressed with the... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting it as exceptional and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness and excellent customer... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with their orders,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it st... See more

Company replied

Rated 5 out of 5 stars

Eric has guided me through buying two amazing bags!!!! My first was an LV that exceeded my expectations, my second a CN that I just received today and it felt like Christmas morning opening the box!!!... See more

Company replied

Rated 5 out of 5 stars

I have purchased several bags from Fasbags - Crozus and they never disappoint. The bags look so authentic! The colors and measurements are always on point. The customer service is top notch! They ar... See more

Company replied

Rated 5 out of 5 stars

I have ordered from several different companies and Fasbags is by far the best. I strictly order from them now. They are very thorough from the moment you place the order until you receive your packag... See more

Company replied


Company details

Written by the company

Founded in 2019, our mission is to deliver Luxury for Less while becoming the most trusted and leading store in the market. Since launch, Crozus - Fasbags has built strong, loyal relationships by putting our customers at the heart of everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about us or our products, feel free to contact us. We're here for you - now and always.


Contact info

4.9

Excellent

TrustScore 5 out of 5

504 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I worked with Eric on several items and…

I worked with Eric on several items and purchase all of them. He gave me wonderful Customer Service and even worked with me on my shipping time frames. I love the product and the reason for that is because of the quality I received. I am very happy with this company

December 8, 2025
Unprompted review
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Reply from Fasbags

Thank you for your kind words, Curt Blackburn! We’re delighted to hear that Eric provided excellent service and helped with your shipping needs. We’re glad you love the products and their quality. We appreciate your support and are happy to have you as a valued customer!

Rated 5 out of 5 stars

Worked with me on prices and great…

Worked with me on prices and great products

December 7, 2025
Unprompted review
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Reply from Fasbags

Thank you for your wonderful feedback, Chris! We’re so glad to hear that our team was able to work with you on pricing and that you’re happy with the quality of our products. Your satisfaction is always our priority, and we truly appreciate your support!

Rated 5 out of 5 stars

Love your company 😊

December 7, 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your kind words, Randall! We’re truly grateful to hear that you love our company. Feedback like yours inspires our team every day and reminds us why we’re passionate about what we do. We’re committed to delivering both quality products and exceptional service, and it’s wonderful to know that our efforts are making a positive impact.

Rated 5 out of 5 stars

This was an amazing bag it’s stunning I…

This was an amazing bag it’s stunning I couldn’t have asked for better quality I’m also very pleased with the communication they had with me throughout my purchase

December 5, 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your kind words, Paula mink! We’re thrilled to hear that you love your bag and that the quality exceeded your expectations. We’re also glad our communication helped make your experience smooth and enjoyable. We truly appreciate your support!

Rated 5 out of 5 stars

I ordered 2 purses from Crozus and at…

I ordered 2 purses from Crozus and at first I was skeptical. I received the purses for my granddaughter for Christmas on time and they were both gorgeous! The quality and authenticity left me wanting to purchase more! I will highly recommend Crozus to my friends and family 100%. I getting ready to order a few more purses.

December 5, 2025
Unprompted review
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Reply from Fasbags

Thank you for your wonderful feedback, Elia Ayala! We’re delighted the purses arrived on time and that you loved their quality. Your recommendation means a lot to us. We look forward to helping you with your next order. Thank you for choosing us!

Rated 5 out of 5 stars

I love this company and trust them… best company ever!!!

I love this company and trust them 100%. I have ordered several items from them from a young lady Bonnie. She is so kind and so sweet and follows up with me for any questions that I may have. I recommend her to anyone who is looking on their website. Everyone at this company is kind and helpful in every way. Honestly they are the best company I've ever worked with and their products are terrific. I'd like to say thank you again Bonnie for everything you do.

December 4, 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your wonderful review, Sharon! We’re thrilled to hear about your great experience and truly appreciate your kind words about Bonnie. We’ll be sure to share them with her. We’re grateful for your trust and support, and we’re always here if you need anything!

Rated 5 out of 5 stars

Customer Service is so easy to access…

Customer Service is so easy to access and use. The shoes are premium quality and very comfortable. I have loved everything that I’ve gotten. I’d rather get replicas and then take the leftover money to spend on experiences.

December 2, 2025
Unprompted review
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Reply from Fasbags

Hi Betsy Gray, thank you so much for sharing your experience! We’re glad to hear that customer service has been easy to use and that you’re enjoying the comfort and quality of the shoes. It’s great that you’ve found a way to balance your purchases with spending on experiences that matter to you. We appreciate you being part of our community!

Rated 5 out of 5 stars

The Crozus reps were responsive to my…

The Crozus reps were responsive to my questions as well as good at suggesting items for me. Two of my LV bags arrived safely and well packed via FedExp, and I am waiting one more. Thank you for a great experience!

December 2, 2025
Unprompted review
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Reply from Fasbags

Hi David Fedeles, Thank you so much for your kind words! We’re thrilled to hear that our employee reps were helpful and that your bags arrived safely and well-packed. We appreciate your patience as you await the final item, and we’re grateful you chose us. We look forward to serving you again!

Rated 5 out of 5 stars

I was sceptical

I was sceptical about buying a purse, even after reading the great reviews thinking maybe they were AI generated or some other such falseness. I was greatly surprised that the communication from my assigned customer representative began early in the process and continued up until just past delivery. I was updated along the way, given a tracking number and had follow up to ensure I was happy with my LV purse. You really don't get service like that anymore. And I was thrilled with the purse, the Alma, inspecting it throughout for quality. I have authentic LV products and I honestly can't tell the difference. I will be shopping here going forward and referring friends, its legit!

December 1, 2025
Unprompted review
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Reply from Fasbags

Thank you for sharing your experience, RaeLynn Carr! We’re so glad our team was able to support you from the moment you ordered through delivery. It’s wonderful to hear that your Alma purse exceeded expectations and that the quality impressed you. We truly appreciate your trust, your kind words, and your referrals. We look forward to helping you again soon!

Rated 5 out of 5 stars

Seven bags later

I originally ordered two bags here and was so impressed, I ordered two more as gifts. I am now on my seventh bag, and I am pleased with the look and quality of all the products I have received! I like the LV and Chanel very much. Plus, there is always someone available to answer your questions about size and what not.

December 1, 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your continued support, Lin O! We’re delighted to hear that you love your bags and that the quality and styles have met your expectations. It means a lot to us that you’ve chosen our products as gifts too. We’re always here to help with sizing or any other questions you may have!

Rated 5 out of 5 stars

The quality of this bag is excellent

The quality of this bag is excellent. It is very versatile and comfortable to wear. When I wear this I get lots of compliments. The leather is great.

November 30, 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your wonderful review! We're thrilled to hear that you love the quality and versatility of the bag, and even more excited that you’re getting lots of compliments! I hope we will have a chance to serve you next time soon! Best Wishes!

Rated 5 out of 5 stars

Incredible service and lovely people

Incredible service and lovely people . Products could not get any better . Every thing I bought was a head rurner . I keep building my closet out of their amazing products

November 13, 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your wonderful feedback, Mouhammed Rihawi! We’re thrilled to hear that you’ve had such a great experience with our service and team. It means a lot to know our products are helping you build a closet you love and that they’re turning heads too! We truly appreciate your support and can’t wait to keep bringing you pieces you’ll be excited to wear.

Rated 5 out of 5 stars

their customer service is great

their customer service is great! i had a problem with my order and they got right on it and solved my issue. The quality of the wallet I received was great! I definitely use their products again. Frankly I was not expecting such a good and prompt customer service from a company in overseas but they went above and beyond!
Thank you.
Shawn S

November 25, 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your kind feedback, shawn saadat! We’re glad we could resolve your issue quickly and that you’re happy with the wallet’s quality. We truly appreciate your trust, and we’re delighted our service exceeded your expectations. We look forward to helping you again!

Rated 5 out of 5 stars

I purchased a Louis Vuitton bag

I purchased a Louis Vuitton bag - the one that is more authentic and I was very pleased with the quality and the service I received. I have purchase from them before and it is a very trusted sight. Which is very refreshing. Would highly recommend this sight.

November 26, 2025
Unprompted review
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Reply from Fasbags

Hi Christine, Thank you so much for your wonderful feedback! We’re delighted to hear that you’re pleased with the quality of your Louis Vuitton bag and the service you received. It truly means a lot to us that you continue to choose our site and trust us with your purchases. If you ever need any assistance, we’re always here to help.

Rated 5 out of 5 stars

Purchase was extremely easy

Purchase was extremely easy. Purchased a Louboutin purse for a girlfriend for christmas. Absolutely beautiful statement purse, she will love it!

November 7, 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your wonderful feedback, Elizabeth R! We’re thrilled to hear that your purchase experience was smooth and that the purse exceeded your expectations. It sounds like an unforgettable Christmas gift, and we’re sure she’ll absolutely love it. We appreciate you choosing us and hope to help you again soon!

Rated 5 out of 5 stars

Exceptional quality

Hi,
I made multiple purchases LV, Chanel etc on this store and am completely satisfied with their quality and service. They look very authentic and i would recommend this .
Keerthi.

April 17, 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your wonderful feedback, V S Padmavathi! We’re delighted to hear that you’ve made multiple purchases with us and are completely satisfied with the quality of our products and the service you received.

Rated 5 out of 5 stars

Beautiful purse

Beautiful purse, love the quality and look! Trustworthy site with good communication on expected arrival!

November 22, 2025
Unprompted review
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Reply from Fasbags

Hi Ronda Saenz, thank you so much for your kind feedback! We’re thrilled that you love the purse and its quality. We're also glad our communication and updates helped make the experience smooth. We truly appreciate your trust!

Rated 5 out of 5 stars

Great experience

great product great service always!!

November 19, 2025
Unprompted review
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Reply from Fasbags

Hi Marie Johnston, thank you so much for your support! We're thrilled to hear you’re consistently happy with our products and service. We truly appreciate you!

Rated 5 out of 5 stars

Eric and his team deliver by far the…

Eric and his team deliver by far the best customer experience you could possibly imagine.
The bag I ordered was beautiful, and the service was exceptional. I will use Fasbags again for other special purchases.
The quality of the bag was exceptional, it arrived in a timely manner and was packaged well. I am very pleased

October 22, 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your wonderful review, Lan Nguyen! We're delighted to hear that you loved your bag and had such a positive experience with our team. It’s great to know the quality, packaging, and delivery all met your expectations. We truly appreciate your trust and look forward to helping you with your future special purchases!

Rated 5 out of 5 stars

Beyond impressed with the quality and the service!!!

Eric has guided me through buying two amazing bags!!!! My first was an LV that exceeded my expectations, my second a CN that I just received today and it felt like Christmas morning opening the box!!! I am beyond impressed with the quality and the attention by the staff. I cannot say enough wonderful things about them!!! I have already recommended to several friends.

November 21, 2025
Unprompted review
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Reply from Fasbags

Thank you so much for your amazing feedback, Katie O’Neill! We're thrilled that both bags exceeded your expectations and that your latest unboxing felt so special. We truly appreciate your trust and your recommendations to friends. We're always here whenever you need us!

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