4.4
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Vistaprint offers a service which is easy to use after a little familiarisation. There are enough options with layouts for photos in the album, a fair range of font styles and size and I particularly liked the frequent reminders to save my work.
I found the text box less easy and would like a better range of subtle backgrounds.
Wow! Just received my order of 5 personalized calendars and 7 mugs - all with my own astronomy photos. Ordered Nov 29th, arrived Dec 4th. Great quality prints, no lines or other print artifacts - unlike other companies I've tried. Web site super easy to use and to add your own photos. I just spread the word among my astronomy club, so I expect you will receive many more orders!
I have been a client of VistaPrint for about 15 years.
I am not a frequent customer. I place maybe 2-3 orders per year, but I am so grateful this company exists.
The products are always of PREMIUM quality and delivered on time (mostly even earlier). I have occasionally tried to find some errors or mistakes in the delivered products. NONE. The materials, printing quality, and small details – everything is perfect.
Nowadays, very few companies maintain such a high level of quality and standards. I admire that VistaPrint is one of them. A big bow to the people who manage the entire process.
Please keep up the great work!
I was struggling with the auto design system so had to contact them for assistance. I found them very helpful and managed to get the issue resolved with minimal full in a good timeframe!
Written by the company
Sea para crear artículos personalizados, publicar en redes sociales, renovar logotipos u organizar eventos...VistaPrint estará disponible para ayudarle a sacar adelante su negocio.
Descubra nuestra amplia gama de productos personalizados y cree fácilmente su propia imagen de marca, profesional y adaptada a tu empresa: tarjetas de visita, folletos, pegatinas, carteles, empaquetado y varios artículos que te podrán interesar.
Nuestro servicio de atención al cliente está disponible los 7 días de la semana: Puede ponerse en contacto con nosotros por teléfono, por chat o por email. Si necesita que le ayudemos con su diseño, nuestros diseñadores lo harán, encantados.
4.4
5K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
Vistaprint offers a service which is easy to use after a little familiarisation. There are enough options with layouts for photos in the album, a fair range of font styles and size and I particularly liked the frequent reminders to save my work.
I found the text box less easy and would like a better range of subtle backgrounds.
Date of experience: May 22, 2025
Reply from VistaPrint ES
We appreciate you sharing your awesome experience with using our website to design your photo book. Your feedback regarding the text box will be shared with the relevant team for future considerations.
I ordered a mouse pad with art from my project because my desk is glass, and the mouse doesn't work properly. It is perfect!
Date of experience: May 07, 2025
Reply from VistaPrint ES
We're delighted to hear that the print quality of our mouse pads was outstanding and exceeded your expectations! It's always rewarding to know our products are hitting the mark, and we truly appreciate your positive feedback.
Ordered goods for a total of €17. They charged me €6.99 for delivery. The shipping company charged me an additional €22.85. They said that Vistaprint was lying and that they were in Spain, which is not true, they are from the Netherlands, so this is the customs broker's price
Date of experience: May 15, 2025
Reply from VistaPrint ES
We take pride in giving outstanding service, and we’re saddened to see we missed the mark. Please allow us the opportunity to make things right, and we need your help to do so. We've sent you a separate email requesting further information. Your time and patience in working this out with us are greatly appreciated.
I just ordered some business cards via Vistaprint. There are a lot of variables to make colours and font how you want. Couldn't work out how to do a border, but it didn't matter.
They arrived quickly and were perfect.
Date of experience: January 20, 2025
Reply from VistaPrint ES
Thank you for your kind words. We look forward to delivering more quality prints for you soon.
Date of experience: January 14, 2025
Reply from VistaPrint ES
Your satisfaction is important to us, and we're glad we could provide you with a positive experience.
I totally agree with the last review. I have also used Vistaprint 2 or 3 times a year for the last 20 years to make the yearly calendar or album. The quality is always good and it's easy to prepare. The prices haven't varied a lot either which is thankful. I highly recommend this page.
Date of experience: December 16, 2024
Reply from VistaPrint ES
We appreciate you taking the time to share your feedback with us and are pleased to hear that you're happy with the level of service received over the years. We look forward to working with you for many more years to come.
Date of experience: January 14, 2025
Reply from VistaPrint ES
We're delighted that you loved the results. We're grateful for your support.
Product good quality, but customer service was disjointed and robotic.
Despite asking four times for a specific delivery date, and having it confirmed, VistaPrint then delivered one week early, no one was there to receive the order. There then followed a serious of robotic responses (written by AI?) which failed to answer or respond sensibly to questions.
Date of experience: January 17, 2025
Reply from VistaPrint ES
We sincerely apologize for the confusion and the inconvenience caused by the early delivery and the unhelpful responses you received. We understand how frustrating it must have been, and we truly appreciate your feedback. We’ve seen that our customer care team has already addressed this matter, and we hope they were able to assist you in resolving the issue. If you have any remaining concerns or if there’s anything else we can do for you, please don't hesitate to let us know.
I rate with one star because it's a requirement of Trustpilot. If I could I wouldn't either qualify a single start but ZERO.
A request generated on 2024 December the 27th and requested as priority sending (with overcost) arrived the 4th of January with impression errors all around, not only in the pictures but also in the calendars. Opened an incident the 4th of January and STILL TODAY waiting for the parcel to arrive or some notification from Vistaprint.
I'm completely dissapointed, I've been yearly customer for decades and I've never had such awful experience.
Date of experience: December 12, 2024
Reply from VistaPrint ES
We sincerely apologize for the inconvenience and frustration you’ve experienced with your recent Wall Calendars order. We understand how disappointing it must be to face delays and issues with the quality of the original shipment, especially after years of being a loyal customer. Please know that this is not the level of service we aim to provide, and we deeply regret falling short of your expectations this time. Allow us to assist you. We've sent a separate email with more details on how we can further assist you with your concern. We deeply value your years of trust and support, and we are committed to making this right for you. Thank you for your patience, and we hope to restore your confidence in our service.
It's a company that places orders to designers, then pays them through a scam holding company (Orvian Trust) where they ask you to purchase a VAT for 80$ to "release" your payment. Even though you inform them from the beginning they will have to transfer your payment to your bank account (as with any normal transaction), they say "yes", but in reality do whatever they want. However, they sell stolen designs (18 are mine) which they have not paid for
Date of experience: December 28, 2024
I have been a client of VistaPrint for about 15 years.
I am not a frequent customer. I place maybe 2-3 orders per year, but I am so grateful this company exists.
The products are always of PREMIUM quality and delivered on time (mostly even earlier). I have occasionally tried to find some errors or mistakes in the delivered products. NONE. The materials, printing quality, and small details – everything is perfect.
Nowadays, very few companies maintain such a high level of quality and standards. I admire that VistaPrint is one of them. A big bow to the people who manage the entire process.
Please keep up the great work!
Date of experience: December 10, 2024
Reply from VistaPrint ES
Thank you for your wonderful feedback. We're thrilled to have the opportunity to work with you again.
Great, Happy with the cards, they are good quality and the price and the Customer service was great too.
Date of experience: November 29, 2024
Reply from VistaPrint ES
We are grateful to hear you're overall satisfied with the outcome of your products and our services. Thanks again for your review, and we look forward to working with you again.
Reply from VistaPrint ES
Your satisfaction is important to us, and we're glad we could provide you with a positive experience.
Our company ordered two roll-up banners for a business fair and paid for urgent delivery. However, only one was delivered on time, and the other was scheduled for delivery the following week according to their system.
When we asked for a solution, they offered no resolution and only apologized, which doesn't help us. We need the roll-up for the business fair, and simply apologizing without solving the problem is not helpful.
As a result, I no longer trust this company for my business needs.
Date of experience: October 11, 2024
Reply from VistaPrint ES
We sincerely apologize for the delay in delivery for one of the banners. We've reviewed the account, and we can assure you that we are trying our best to have the banner delivered to you as soon as possible. For further info, feel free to contact us directly.
Date of experience: September 17, 2024
Todas las postales me llegaron horribles. Con colores amarillos y muy saturados. Para nada como el color original.
Date of experience: August 22, 2024
Reply from VistaPrint ES
Sentimos saber que la impresión no ha sido fiel al diseño que ha subido a la hora de hacer el pedido. Nuestra compañera ya le ha escrito y está esperando a que le mande unas fotos que ilustren cómo han quedado estas postales. Le propondrá una solución adecuada.
Waiting to receive an order form these amateurs is like watching paint dry. It just never arrives. Totally useless company of the type that makes promises it never keeps.
Date of experience: July 10, 2024
Reply from VistaPrint ES
We're sorry to hear about your experience with the delayed order. This is not the level of service we strive to provide, and we apologize for the frustration and inconvenience this has caused. We'd like to assist in resolving this issue as quickly as possible. Please provide me with your order number and any relevant details including your email address by responding to the request we've sent. This will help me investigate the status of your order. Thank you for your patience, and we look forward to resolving this for you promptly.
Reply from VistaPrint ES
Our goal is to offer a stress-free ordering experience with competitive pricing, and we’re glad to hear you enjoyed placing your order with us. We greatly value your business and look forward to working with you again.
It would have been 5 stars but I paid for express delivery and anyway the deliver was the same time as it would have been with normal payment.
That for me feels like to pay for nothing.
Date of experience: June 11, 2024
Reply from VistaPrint ES
We appreciate you taking the time to provide feedback, and we sincerely apologize for the experience of paying express delivery however, the delivery occurred at the same time as it would have if standard shipping had been made and paid. Upon checking, we can confirm that the Posters order has a different delivery date compared with your other orders which reflects the express shipping date. This happens because on the Checkout page before you make the payment, we’ll show you how your order will be split and the estimated date that each product will be delivered to you. This means you’ll know prior to purchase which products in your cart may arrive later than your chosen delivery speed. You may also find this information on our delivery page. We truly understand your frustration when express shipping doesn't meet the expected timeframe. However, some products have different delivery options and delivery times. Some products will take a little longer to produce and deliver. For future orders, if you need any additional help before completing your order, please don't hesitate to get in touch with us.
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