Vivomounts Reviews 111

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Order a litre of maple syrup, received 2 x 20p tubes of love heart sweets. I bought this through Amazon and will receive a refund. What on earth is Amazon doing dealing with these scammers?

Rated 1 out of 5 stars

Ordered an item via Living Social. Heard nothing but voucher credited back. Ordered again - same thing again. No explanation whatsoever. Contacted Vivo to be told they did not deliver to my address. O... See more

Rated 1 out of 5 stars

Absolutely disgraceful I ordered a 20 mystery garden box and received 15 tealight candles and some garden hose ends. This company are scammers so please beware!!!! I can't actually believe Wowcher... See more

Rated 1 out of 5 stars

Ordered face masks, took ages to arrive which I kind of understand as it was at the height of COVID-19. Still, took two months. What arrived wasn’t face masks just cheap cotton cloths, not individua... See more

1.2

Bad

TrustScore 1 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Order a litre of maple syrup, received 2 x 20p tubes of love heart sweets. I bought this through Amazon and will receive a refund. What on earth is Amazon doing dealing with these scammers?

January 4, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutely disgraceful I ordered a 20…

Absolutely disgraceful I ordered a 20 mystery garden box and received 15 tealight candles and some garden hose ends. This company are scammers so please beware!!!!
I can't actually believe Wowcher have them on their website such trash.
I am going to look into this more as it seems a lot of people have been ripped off and this is not right

July 7, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a £29.99 mystery garden box

Ordered a £29.99 mystery garden box . 20 items . Box arrived with 10 really rubbish 10p garden things and 10 tiny little candles for inside no more than £1 . All together the box contained around £5 worth of rubbish . Absolutely con artist . Tried to return but they are saying I have to pay postage which will not be refunded . Stay clear of this company

May 1, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

I ordered winter car window screens…

I ordered winter car window screens last xmass from Vivo mount via wowcher. (B7WHLKGL) Didint receive them, Contact wowcher to discuss it and they werent interested and now wowcher are asking for the payment and have referred to a debt collectors for 5.99.

Won't be using wowcher ever

December 9, 2022
Unprompted review
Rated 1 out of 5 stars

SCAN

SCAN - Ordered 2 items on the 5.12.2022.

Not received and not contactable.

WOWCHER ignoring me also!!!!

March 7, 2023
Unprompted review
Rated 1 out of 5 stars

avoid this company!

I seem to have the same problem as previous reviewer. bought parasol via wowcher end of November, but this parasol has never materialised and tracking 'doesn't recognise the number given' .

Wowcher cannot be contacted, so money lost

lessons?

Wowcher unaccountable - why use them?

Vivo mounts? - well, my advice nased purely on my experience is AVOID, utterly unreliable

January 29, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Screwdriver set is still in the ether

Screwdriver set is still in the ether, not able to contact to find out if they even existed in anything but my imagination, a real con, I will never trust this company and would recommend that you keep your money in your pocket rather than let these scammers have it

January 3, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

Bought a weights bench that basically folded in 2 after 1 weeks use. They do not reply to emails, calls and have clearly been scammed DO NOT BUY ANYTHING FROM VIVOMOUNTS

January 9, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

I ordered a dinosaur playmat and…dinosaur figures

I ordered a dinosaur playmat and dinosaur figures £14.99 plus £4.99 postage through Wowcher. The company said they had posted it out for delivery by Yodel. Neither have actually received it. I've spent 1hr on yodel live chat and now 1 1/2 hrs on live chat with Vivomounts!!!! I've also phoned and left a message. No return call. So now beginning to think Vivomounts&Co are scammers/thieves. I can't afford to replace my order, so my grandson will have to do without!! Horrible people! Do not buy from them!!

December 14, 2022
Unprompted review
Rated 1 out of 5 stars

ViVomount mystery boxes from Wowcher…

Ordered two mystery boxes from Wowcher through Vivomounts. A boys and a girls. Only one arrived yet both say they were delivered. No contact number to call and only an email address.

Opened the parcel to find 6 tacky items that include two bubble tubes, a small deck of playing cards, a balloon, a girls mask, a very small rubber bouncy ball and an LOL doll bag. All girly items, not boys.

They were £9.99 each and they wanted £4.99 for delivery on both items. £30 spent and only about £6-£7 of items in the parcel.

Disgusting and I can't believe Wowcher allow them to sell via their site.

In the process of getting a refund but please stay away from these purchases.

December 13, 2022
Unprompted review
Rated 1 out of 5 stars

Incomplete Order Sent and NOT acknowledged

I ordered the Wowcher offer to buy 3 Squirrel Stress Relief Fidget Toys for the price of £9.99 inclusive.
Only one of the toys arrived so I immediately informed the company (Vivo Technologies)' I had replies from the 'think price department'.
Well, they are trying all ways of trying not to acknowledge that they have failed in sending me the correct order. I have given them all the details they require in more than one email.
This morning they replied asking me to contact a different department and repeat all of my query again!!
Having now read the reviews I can see now that I am dealing with a company who disbelief and will not honour its clients' queries/complaints.
Shame on you!

November 30, 2022
Unprompted review
Rated 1 out of 5 stars

Disgusting and misleading

Disgusting and misleading. I bought the mystery 20 item box thinking (as it advertised as having electric or branded items within) that I you'd receive SOMETHING from it useful and worth the money. Oh how wrong could I be??? Avoid Avoid Avoid!!!!!!!!!

November 26, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

mystery homeware box - total rubbish

Bought some mystery homeware boxes as a punt that I might get something useful. Box was full of useless old tat, clearly have opened muti packs of items and count each individual one as 1 item
Who the hell needs 15 loose nail files, 6 wardrobe dehumidifier packs and 7 packs of wire brushes the remaining items were loose small tea candles. wish I'd read reviews before I purchased on a whim. Clearly a massive scam going on here. Wowcher were next to useless and should be ashamed of having this on their website. I will be raising this with the correct authorities. Company should be shut down
Avoid avoid avoid!

November 23, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look