I must say since approimately 2024, I have been using Way parking when I fly out of IAH Airpart. The only problem I generally have Is being picked up from the airport in a timely fashion
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I accidentally booked the wrong dates and didn’t notice until the night before my trip. I was unable to edit through the app and therefore called the service number. David was very pleasant and profes... See more
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We reserved 3 days parking in Austin for a flight at the Common hotel two month în advance When we went to park the car to head to airport, the general manager told us our reservation is only... See more
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Way.com’s customer service is unmatched. It’s great to know that one isn’t just interacting with an app but with an entire company that will answer all your questions and ensure you have great experie... See more
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Company details
- #81 of 122 best companies in Online Marketplace
- #18 of 19 best companies in Cruise Travel Agency
- #6 of 9 best companies in Parking Garage
- #8 of 10 best companies in Parking Lot
- #5 of 6 best companies in Valet Parking Service
About Way
Written by the company
Way.com – The Trusted All-in-One Car Super App
Way.com is a highly rated car super app trusted by over 10 million drivers across the United States. We simplify everyday car ownership by bringing essential car services—including parking, car insurance, car washes, auto refinance, gas savings, EV charging, and more—into one easy-to-use platform.
Designed for convenience, transparency, and savings, Way.com helps drivers make smarter decisions with clear pricing, verified partners, and a seamless booking experience on both web and mobile app.
What users rely on Way.com for:
- Airport & City Parking – Book reliable, safe, and affordable parking with upfront pricing and instant confirmation.
- Car Insurance Quotes – Compare personalized rates from top carriers to save on premiums.
- Nationwide Car Wash Access – Find single washes or enjoy unlimited monthly car wash subscriptions.
- Auto Loan Refinance – Lower monthly car payments with competitive refinance options.
- Gas Cashback & Fuel Savings – Discover the best gas prices and earn cashback at participating stations.
- EV Charging Locator – Easily locate fast, dependable EV charging stations.
- Auto Repair & Mileage Tracking – Keep maintenance organized with repair booking and automated mileage logs.
Way.com is built for drivers who want trusted services, honest pricing, and convenience—all in one place. With millions of satisfied users and thousands of verified partners nationwide, we help make car ownership simpler, more affordable, and stress-free.
Way.com — the smarter way to care for your car.
Your Complete Car Companion — Way.com
Written by the company
- Smarter Parking, Better Savings, Happier Drives
- Way is an online platform that brings together car and travel services like airport and city parking, auto insurance, car washes, EV charging, and more in one easy-to-use app. Travelers, commuters, and everyday drivers can book instantly, see clear prices, and use digital tools to plan and manage trips. Whether you fly often, live in the city, or love road trips, Way makes routine errands simple and stress-free. The goal is to save you time and help you travel or drive with confidence, making car ownership and travel easier and more affordable.
Lowest Price Guarantee
We match or beat any online rate.
If you find a lower price for the same parking location, date, and time, we’ll match it—no questions asked.
Book with confidence knowing you’re always getting the best deal.
Contact info
47627 Lakeview Blvd, 94538, Fremont, United States
- 408-598-3338
- support@way.com
- www.way.com
Trustpilot Exclusive Deal!
4.1
Great
78K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Quick and easy
Quick and easy, without have to interact with any staff. Scan QR code and exit.
June 1, 2026
Price and organization is good
Price and organization is good. I wish there was a little better communication prior to the actual booking start date. Also, there is no easy way to print out the confirmation with the phone app being required.
June 4, 2026
Service was exceptional!
Service was exceptional!
The only hiccup was the receipt sending your driver to the wrong area of your lot. He searched the lot and eventually found our car. Bless him.
June 4, 2026
Waited 1hr and 14mins for there transportation
Waited 1hr and 14mins at the terminal for the bus to come get me and take me to the lot I would call each time after 15 mins and I kept getting told 7 more minute. I rather know the truth then lies if there bus operation was smooth it would have been better.
June 4, 2026
Good app to have
December 2, 2025
Reply from Way
Dear Beatrice,
Thank you for your feedback! We're glad to hear you're enjoying the app and finding it useful. We appreciate your support and look forward to continuing to provide a great experience!
Team Way
Oliver is the best!
I’m attending a multi-day event. When I made the parking reservation I added all the days I would be attending. I called to check if I could leave at night, and come back the following day. Oliver was super helpful. He answered all my questions. Since the reservation I made would not work (the garage did not allow in and out privileges), he helped me cancel it. He also setup a call back so someone could help me book a new reservation. He was very kind, and saved me from making a huge mistake! Highly recommend!
June 8, 2026
Unprompted review
Reply from Way
Dear Kara,
Thank you for taking the time to share your experience! We're thrilled to hear that Oliver was able to assist you with your multi-day event parking needs. Ensuring customers have the right parking option for their specific plans is important to us, and we're glad he was able to identify the issue, help with the cancellation, and arrange further assistance before it became a problem. We'll be sure to pass along your kind words to Oliver.
Team Way
Long time satisfied customer!
Ryan went out of his way to help me. I was having problems making my reservation for parking online. He was very helpful and patient in directing me on how to possibly solve my problem with my device that I was using. When the solution still didn't work, he took my reservation over the phone, much to my satisfaction. I have been a loyal customer of Global Parking for many years, both out of Las Vegas and Seaattle. I wouldn't use anyone else!
June 6, 2026
Unprompted review
Reply from Way
Dear Diane,
Thank you for sharing your experience! We're delighted to hear that Ryan went above and beyond to assist you with your reservation. His patience, dedication, and willingness to help ensure your booking was completed successfully are exactly the kind of service we strive to provide. We truly appreciate your loyalty over the years and are grateful for your continued trust in our services. We'll be sure to share your kind words with Ryan.
Team Way
You provided me with the wrong address…
You provided me with the wrong address to park my car and I want a refund of my payment.
June 4, 2026
I liked the premise of the app overall
I liked the premise of the app overall. It was easy to find a place to park near my venue. I am a bit angry and disappointed that I paid for 3 days, but once I moved from the lot and re-entered within the same period, I was not let pack in. I had to get a new ticket upon entry and paid an additional $45. Also, the directions were not clear that the parking address was on LOWER Wacker Drive, under the same address on Upper Wacker.
June 3, 2026
Reply from Way
Dear Tom,
Thank you for your feedback! We're glad to hear you enjoyed the convenient location and found the parking process smooth and easy. We appreciate your support and look forward to helping you park again in the future!
Team Way
Quick and Clear
Quick, helpful, and courteous service! I emailed a question late at night and received a response right away. Oliver, the representative, was friendly, professionals, and thorough in his answers. I really appreciated the amazing service!
June 7, 2026
Unprompted review
Reply from Way
Dear Trang,
Thank you for taking the time to share your experience! We're thrilled to hear that you received quick, helpful, and courteous service. Providing timely support is very important to us, and we're especially pleased to know that Oliver was friendly, professional, and thorough in addressing your questions. Your kind words and recognition mean a lot to our team. We'll be sure to share your feedback with Oliver. Thank you for choosing Way, and we look forward to assisting you again in the future!
Team Way
Used this company a couple times and…
Used this company a couple times and from booking process, location and service it’s been excellent. I recommended.
June 3, 2026
Reply from Way
Dear Customer,
Thank you for your continued support and for taking the time to share your experience! We're delighted to hear that you've had excellent experiences with the booking process, parking locations, and overall service. Your recommendation means a great deal to us, and we truly appreciate your trust in us. We look forward to serving you again on your future trips!
Team Way
Great communication!!!
June 4, 2026
Reply from Way
Dear Leslie,
Thank you for your kind words! We're glad to hear that you had a positive experience with our communication. We truly appreciate your feedback and are always here to help if you need any assistance in the future.
Team Way
Easy to work with
June 3, 2026
Reply from Way
Dear Rony,
Thank you for the kind words! We're happy to hear your experience was smooth and straightforward. We appreciate you choosing us and look forward to helping again in the future.
Team Way
The hotel was rude , please provide a full refund
The hotel was rude, where we left our car, the shuttle was 45 minutes late and we almost missed our flight
Would recommend people do not use this service in the future, please provide a full refund .. if I don't receive a refund then it's true that this is a terrible service
Regards
Cliff
June 4, 2026
The shuttle was not working when I…
The shuttle was not working when I dropped my car off or when I picked it up.
I called for the shuttle 4 times when I landed and no one picked up. I had to pay for an uber each way.
Also, when I got here to go home, I had to wait 25 minutes for my car.
June 3, 2026
Reply from Way
Dear Patrick,
We sincerely apologize for the inconvenience you experienced. Please note that the shuttle service is operated directly by the parking facility and is available only until midnight. As a result, shuttle transportation would not have been available outside of those operating hours.
We understand how frustrating it must have been to arrange alternate transportation and wait for your vehicle upon return. We appreciate your feedback and will share your concerns with the parking operator to help improve the experience for future customers.
Team Way
Easy to book
June 4, 2026
Reply from Way
Dear Customer,
Thank you for your feedback! We're glad to hear the booking process was quick and easy. We appreciate your support and look forward to serving you again.
Team Way
Navigating the site is easy
Navigating the site is easy, all you have to do is look at the place you want to park your car. Just that simple, I had no problems booking my long term parking.
June 3, 2026
Reply from Way
Dear Mark,
Thank you for the great feedback! We're glad the booking process was straightforward and hassle-free. Making long-term parking easy to find and reserve is exactly what we aim for. Safe travels!
Team Way
Ted made sure I was enrolled
Ted was very gracious and helped me get my account set up - for some reason the app was not accepting my input, and Ted ensured all the data was correct. I got my reservation confirmation while we were on the phone, and I appreciate his professional demeanor.
June 6, 2026
Unprompted review
Reply from Way
Dea Russ,
Thank you for sharing your experience! We're glad Ted was able to quickly resolve the issue and make sure everything was set up correctly. We'll be sure to pass along your kind words and appreciation for his professionalism.
Team Way
Easy parking
I utilize the app easily in order to schedule and pay for my parking ahead of time… Doubletree Hilton parking garage is always easy to access and easy parking — with a back hotel hallway leading to the front where I get shuttle service to the airport right on time✅
Great service great price
October 26, 2025
Reply from Way
Dear Susan,
Thank you for the great review! We're happy to hear everything worked smoothly from booking to shuttle service. We appreciate your support and look forward to serving you again on your next trip.
Team Way
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