Webbox Pet Food Reviews 80

I had some lik-e-lix which were not filled with much product. I contacted customer service who advised me they would look into this problem and get to the bottom of it. Elizabeth from customer service replied quickly and was so helpful, even sending a replacement. Thank you!

Date of experience: June 27, 2025

I liked how you can buy the food without having to take out a subscription. Secondly I had a tentative sniff and didn't want to throw up. The food smelled like casserole rather than something that had died three weeks previously - which is what most cat food smells like.
My cats loved it and it fills them up for longer.

Date of experience: September 28, 2024

Experienced an issue with a “ blown “ sachet of lick-e-lix purchased. We contacted them merely as an FYI in case there was a bigger production issue. They ( Michael) responded immediately and asked for more information, which we were able to provide . Michael went above and beyond in his response actions, and took our feedback very seriously . In a world where very often the customer service focus can be lacking, we found the one we received , to be exceptional. Thank you to Webbox, and in particular , Michael 😁

Date of experience: May 10, 2024

My cats like tge food, loveick e lix
BUT
im sick of orders comimg with a tonne of pointless airbuble plastic crap, that i cant recycle and fills my bin. Unneccessary

Date of experience: October 06, 2023

My boy loves chub roll .have tried him on so many diet foods.they either make him pile the weight on .or give him the runs.so far since a month now .poo are normal not pooing every time we go out .and not uniting for more later .so yes I would recommend Webbox chub roll

Date of experience: September 20, 2023

I have read most of the very negative reviews but must honestly say that my cat loves this wet food. However, I might take heed and buy in small quantities since some clients seem to have problems with some items and then get stuck ....Will see how I get on...price is definetely better than other brands.

Date of experience: July 15, 2023

I was most sceptical when I bought this food for my rather sensitive old friend. He has a very weak stomach and has not been able to keep down the most expensive top brands for sensitive stomachs or popular supermarket products. He has been on this very affordable brand for some time now and has had no problems so far. It is true he preferred to eat some of the other brands but they made him sick. Clearly whilst he may have liked their taste they did not agree with him, not sure why.

Date of experience: February 02, 2023

My cat loves these I buy loads of these each week . She now doesn’t want her cat food just these and dreamies . She’s so spoilt . Also likes king prawns 🍤 but her favorite is lick-e-Lix without a doubt

Date of experience: April 07, 2023

I have a rescue adult dog age 3 yrs , with sensitive tummy.
one of these days he ran out of his usual food, so i went to wilko to buy a small pack .
reason I chose are :
1- recyclable packaging for any quantity.
2- on the pack says is sensitive tummy
3 - when i opened the pack at home , kibble is small size,for the breed he is .
2 days later i realize he really love this new food, So i went on their own site to order the large bag of 15 kg
4- quality vs price, is worth it, is like £ 2/per kg
Conclusion :
for awhile our Podenco ( whippet type dog) will have this.
can be found in :
Wilko , Home Bargain and B&M

Date of experience: February 08, 2023

My cat is 16 and most wet cat food upsets his stomach or he won’t touch. Don’t know what it is about Webbox but he loves it. Only downside is the 11+ is rare to find in the shops. Hopefully this could be made more easily accessible.

Date of experience: February 02, 2023

Thankfully my cats love this stuff. It's great if you have to give them tablets of any description. Just crush the tablets, mix it with some Lick-E-Lix and it all disappears in seconds! I've never ordered it online, so can't review their service in that respect, but I'll definitely be buying it in-store regularly!

Date of experience: November 21, 2022

Bought cat sticks that although in date were obviously stinking and dried out despite been packaged in individual sticks. Never purchase these products ... trying to make a complaint on their website is also despicable

Date of experience: August 28, 2022

Switched kitten over to the webbox kitten food and he loves it. Always finishes his food off now and he has gained weight and his fur looks much healthier since switching from whiskas. He doesnt get upset stomachs anymore either. One had a bad pouch and webbox was so quick to respond and replace I can't fault them at all.

Date of experience: March 27, 2022

I have a very fussy and elderly abyssinian.
She has "squishy" food once or twice a week as a treat - other-times biscuits to make her use her teeth.
Bought this, a mixed box, in a local shop - can't recall which, and she loves it! Turns up her nose at more famous brands..loves Lidl's own! Strange cat.
Can't comment about the ingredients, preservatives etc, but she's getting on, and a little of what you fancy...
Five stars from the cat - who am I to argue??

Date of experience: January 09, 2022

My cat Bushka has been eating webbox cat sticks for years. Bushka loves them I been scrunchin the packet years b4 i ever saw the dreamies advert. She comes running, chicken is her favourite and nothing else will do. Succulent meaty sticks for my baby. 5 stars all the way too the best treats in town. Approved by my cat Bushka 🐈 😻

Date of experience: January 07, 2022

I can't believe how much savings I just saved on my chub.my dog is so fussy and I also treated my baby and his furry friends to festive bits too.you should have a look.i got told a discount code I saved 20 percent 10 pounds off so I was a happy customer. 15 chub for 7.60 you can't go wrong free delivery too has I got 40 pounds worth.you should have a look they have got some good bits in there.maybe they should think about adding more???.But I'm still happy what I got and I'm very grateful

Date of experience: October 18, 2020