Wuzutech Reviews 104

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it non-responsive, difficult to reach, and unhelpful with issues like returns or product problems. Customers frequently encountered problems with their orders, including missing items, incorrect products, or significant delays in shipping and delivery. The response time from the company was consistently criticized as slow or non-existent, leading to frustration and unresolved issues. Some people were dissatisfied with the product quality, noting that items like bird feeders were easily damaged by squirrels or smart rings stopped working shortly after purchase. Conversely, a few other people also felt that the customer service was fantastic, with some even receiving replacements or quick resolutions to their problems. Some reviewers were happy with certain products, such as a "no bark" device or the quality of a camera, and appreciated the helpfulness of specific customer service representatives.

What people talk about most

Product

Users describe ambiguous interactions with product. While some customers received their orders quickly and... See more

Customer service

Consumers find customer service to be a source of frustration and disappointment. Many report non-existent or... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report quick order arrivals and easy... See more

Response time

Customers consistently express dissatisfaction with response times. Many reviewers report not receiving... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers reported issues with products like... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Received the Happy Birdy feeder, which made it all of two days before animal damage. This is not squirrel proof at all. Within two days of putting it up, squirrels had chewed off the charging cord at... See more

Rated 2 out of 5 stars

I purchased towels on a "Buy 3 get 4 free deal". The listing said it was $12.85 each, leading me to believe the deal was roughly $42 for 7 towels. Instead, they charged me $13 for 7 towels, $90 tota... See more

Company replied

Rated 2 out of 5 stars

The product itself may or may not be great, we never opened it because it was a gift for someone and they didn't want it so we returned it as is. The problem is in customer service/returns - I did ex... See more

Company replied

Rated 1 out of 5 stars

Initial order didn't include the rings, just the charger. Then they added the rings. Shipping later added almost the full amount again in Customs fees. And most importantly, the ring is garbage. Mi... See more


Company details

Written by the company

Dive into WuzuTech's world of cutting-edge gadgets and consumer electronics, all designed to simplify and enhance your everyday life. From innovative home automation to the latest in personal tech, discover products that blend seamlessly with your lifestyle for maximum convenience and efficiency. Elevate your daily routine with the smart solutions only at WuzuTech.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

I bought a fitness ring from them a month or so ago. The ring size wouldn't work for me but I was able to return the ring (I did have to pay postage to return it) and they shipped me another ring (only charge was the return of the first ring) which I got within about a week. Customer service has been amazing! Each time I have reached out to them, I've received a reply within 24 hours and the service reps have been extremely helpful in answering my questions and helping me get my ring set up correctly! I will definately check out other products they have if for no other reason than the excellent customer service i received!

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Alert: WuzuTech Took My Money, Provided Fake Tracking Number

I purchased a smart ring from WuzuTech, but they never shipped the product. Instead, they provided a bogus UPS tracking number that led nowhere. After weeks of waiting and multiple attempts to contact their customer service, I received ridiculous, obviously mocking responses and no refund.

This company is a complete scam—they take your money, pretend to ship a product, and then pretend they care. I had to dispute the charge with my credit card company to get my money back.

Avoid WuzuTech at all costs. If you’ve been scammed, I recommend filing a complaint with the BBB and reporting them to the FTC. Don't let them take advantage of more people!

February 27, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look