Ottimo!!
Tutto perfetto, consigliata@!
AirHelp.com Reviews
70,186 • Excellent
Other reviewers said that they found…
Other reviewers said that they found AirHelp's fee to be too high.
I found AirHelp to be very efficient in collecting the information from me and dealing with the carrier.
The settlement , less the fee, arrived in my bank account sooner than they anticipated.
I don't think hat I could have gone through the compensation process on my own.
Bra service !
Bra service !
Skulle ha uppskattat om jag blivit…uppringd
Skulle ha uppskattat om jag blivit kontaktad av en person då jag bad om detta. Resultatet blev att jag i detta läge gick miste om ersättningar för två personer. Detta ska nu prövas och medför extra avgifter för mig. Dessutom har jag framfört detta önskemål vid ett flertal tillfällen. Mycket trist. Alla är inte superduktiga på engelska eller vana datahanterare.
Only the latest review will count in the company's TrustScore
Super service et très efficace,encore…
Super service et très efficace,encore merci
Tient ses promesses
Tient ses promesses.
J'avais du mal à y croire mais ça a marché comme annoncé.
Une bonne initiative.
Really bad
Really bad , i have tried many times to explain to you that you did a mistake.
the app is great and the idea is great
but one mistake from an agent that he didnt want to try and correct.
2 flights should be 2 compensation not 1.
for exactly the same issue my friend with his family got 2 compensations with the same app ,
they just dont want to listen and to explain them the mistake they did.
i dont think any one will come back to this .
Mi hanno aiutato molto
Mi hanno aiutato molto. Da sola non sarei riuscita.
È stato grandissimo aiuto.
simple and quick
simple and quick
Topppp
Perfekt jobb!!!
well informed of the status ongoing
well informed of the status ongoing
Avionul WizzAir a avut o întârziere de 5 ore
Avionul WizzAir a avut o întârziere de 5 ore și am ales AirHelp pentru că un prieten primise despăgubiri tot prin ei. Le-am pus la dispoziție documentele solicitate, care îmi erau oricum la îndemână. În afară de reclamatia de pe site-ul AirHelp.com si cateva e-mailuri trimise lor, nu am avut nimic de făcut.
După o lună și jumătate am primit banii in cont atât pentru mine cat si pentru soție.
Sunt reglementări internationale in care sunt stipulate despagubirile in astfel de cazuri, iar AirHelp se ocupă de hartogaraie, cobtra unui comision meritat. Eu am incasat 150euro, iar ei 50, pentru fiecare bilet de avion
Ne pregătim pentru un nou sejur.
Tolle Abwicklung zum teuren Preis
Tolle Abwicklung zum teuren Preis, aber es bleibt ja noch was über😀
Vous pouvez y aller les yeux fermés!
Service rapide, simple et tout simplement efficace.
La mise en place du dossier est très facile et très bien expliquée, le suivi des étapes par e-mail est également très apprécié. Ensuite il n’y a plus qu’à attendre!
Dans mon cas, le remboursement a été effectué sous 1 mois.
Merci AirHelp!
Très bien
Très bien renseignements
Résultat très satisfaisant.
Résultat très satisfaisant.
Great job!
Great job! Thank you!
compensation
All recommendations for air-help team and their job.
Thanks to them, we received compensation after 6 months after we were rejected by qatar airways
Site au top.
Site au top.
très simple d'utilisation et j ai pu être indemniser facilement.
Je recommande de prendre le temps de déposer des demandes via ce site.
I didn't receive compensation
I didn't receive compensation
Reply from AirHelp.com
Hi Elona!
Thank you for your valuable feedback. We are sorry that you are not satisfied with our service, so let us offer you a bit of clarification.
While we understand your disappointment and dissatisfaction for not having received any transfer yet, please be advised that due to the peak of the holiday season and an influx of new claims, our financial team is experiencing takes a little longer than usual to respond to our customers' enquiries and requests.
I can assure you, however, that your claim is being handled with greatest care and diligence and as soon as we have generated the requested payment confirmation, it will be sent to you immediately.
We would love to assist you further, so please kindly contact our Operations Team via Live Chat at airhlp.co/livechat (available during regular business hours). We would gladly check on the status of your claim.
Thank you again for your patience and we wish you many safe and happy travels in the future!
Alex at AirHelp
Thank you for your valuable feedback. We are sorry that you are not satisfied with our service, so let us offer you a bit of clarification.
While we understand your disappointment and dissatisfaction for not having received any transfer yet, please be advised that due to the peak of the holiday season and an influx of new claims, our financial team is experiencing takes a little longer than usual to respond to our customers' enquiries and requests.
I can assure you, however, that your claim is being handled with greatest care and diligence and as soon as we have generated the requested payment confirmation, it will be sent to you immediately.
We would love to assist you further, so please kindly contact our Operations Team via Live Chat at airhlp.co/livechat (available during regular business hours). We would gladly check on the status of your claim.
Thank you again for your patience and we wish you many safe and happy travels in the future!
Alex at AirHelp