AVG Technologies Reviews

15,862  Excellent
TrustScore 4.5 out of 5

4.3

In the Software Company category

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Reviews4.3

15,862 total


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Rated 5 out of 5 stars

Reduces on-line exposure; feel much safer

Didn't realize how exposed I've been; AVG programs keep me covered from many angles; working on-line, malware, anti-virus, having a VPN, driver updates, and their dashboard is very clear. Had to learn couldn't print, either from laptop or online, until I turned Off VPN. As soon as printing done, I turn it right back on.

Date of experience: February 07, 2024


Rated 5 out of 5 stars

reliable up to date

I started using AVG with the free version. I had been very weary about spending a lot of money on a software protection program since I did have some issues with other companies. I purchased the full protection service and haven't regretted that decision yet. I get messages when I attempt to open a site that falls beyond my set level of what I allow. I get reminders to update, scan, and a host of other helpful things to maintain.

Date of experience: February 08, 2024


Rated 5 out of 5 stars

Really happy with AVG

Really happy with AVG. Covered my own business computer with protection for a year. Now I don't need it because my new employer uses their own work laptop with their own anti virus on there. AVG were happy to cancel the subscription which automatically renewed today. I should have cancelled sooner but I became unwell. No fuss. Good protection.

Date of experience: February 07, 2024


Rated 5 out of 5 stars

AVG has been exemplary in everything…

AVG has been exemplary in everything from support to price are second to no other virus protection I have previously used. I have made several requests for assistance to align payments so that all I have are fixed to one date of renewal and every time it was sorted while on the call. The support staff have been polite and very accommodating every time.

Date of experience: February 09, 2024


Rated 5 out of 5 stars

Alerts

Alerts; I have been alerted on more than one occasion of threats and then the programs removed the threat. You have customer for life unless something goes wrong with AVG.

Date of experience: February 09, 2024


Rated 5 out of 5 stars

Good products and reasonably priced/…

Good products and reasonably priced. Protection against hackers. Tune up keeps my system running smoothly and maximizes speed. Driver updates keep my system up to date. Notifications are easy to navigate and understand.

Date of experience: February 07, 2024


Rated 4 out of 5 stars

APPALLING ACCOUNTING: The AVG products are excellent and more…

The AVG products are excellent and more than live up to AVG's claims. Th only criticism I must offer is that their marketing department does not seem to refer to the accounts department. consequently, one gets frequent offers for products that have long been installed and for which numerous renewals have been effected. Neither of the two departments seem to be able to resolve errors, such as duplications of charges

Date of experience: June 06, 2023


Rated 1 out of 5 stars

Not fully protected

when I signed for this tool, I was told that I am fully protected. However, on a regular basis I receive messages from AVG tool statting that I am not fully protected, and I need to buy another additional option. Very unhappy with this. I will look into getting a tool that will fully protect me long term.

Date of experience: February 08, 2024

Reply from AVG Technologies

We appreciate you taking the time to share your feedback with us. We apologize for any difficulties you may be experiencing. We would like to investigate this matter further. Kindly send us a message through our official social support channels? You can reach us on Facebook at https://www.facebook.com/AVG or on Twitter at https://twitter.com/AVGFree. We are here to assist you. Alternatively, if you prefer, you can also connect with our team through chat or phone by visiting https://support.avg.com/?l=en. Thank you.


Rated 5 out of 5 stars

The app is very easy too install and…

The app is very easy too install and use and it does what it's supposed to do. There has been only one occasion when I needed to refer to customer support and the reply was very prompt and helpful. Very recommended.

Date of experience: February 07, 2024


Rated 2 out of 5 stars

awful pop up notifications from paid…

awful pop up notifications from paid avg webshield that cannot be disabled. Multiple complaints on the net, and none have been addressed by avg staff with the same tutored answers. Turning off notifications etc does not work.

Date of experience: February 06, 2024

Reply from AVG Technologies

We appreciate you taking the time to share your feedback with us. We apologize for any difficulties you may be experiencing. We would like to investigate this matter further. Kindly send us a message through our official social support channels? You can reach us on Facebook at https://www.facebook.com/AVG or on Twitter at https://twitter.com/AVGFree. We are here to assist you. Alternatively, if you prefer, you can also connect with our team through chat or phone by visiting https://support.avg.com/?l=en. Thank you.


Rated 5 out of 5 stars

The EAGLE is watching.

The constant monitoring, updating and capturing of threats is superior and worth every penny. AVG Tech is like the Eagle, soaring above but with sharp focused eyes and talons ready to attack and capture before any vermon can do any harm.

Date of experience: February 04, 2024


Rated 5 out of 5 stars

A reliable, comprehensive service all round.

Although a bit pricy, AVG offers a significant range of both security and performance maintenance that improves my device usage significantly. The setup is always simple and straightforward, and I've had nothing but excellent interactions with customer support whenever I've had a question or issue.

All in all, it's a solid service. The only issue I have is that it's not cheap, and given the current economic climate, it may not be the easiest purchase to make for some. But it is a worthwhile investment for those who have the cash.

Date of experience: February 05, 2024


Rated 5 out of 5 stars

A professional and confident company

I am always confident that AVG is securing my laptop and have subscribed to them for years. I worked for a market research company in 2005/2008 and their go-to company was AVG which were fantastic and I always remembered this so why change what works.

Date of experience: January 25, 2024


Rated 2 out of 5 stars

Questionable business practices.

Be aware, should you become a subscriber to AVG intentionally or otherwise, they take the following year's subscription payment from your bank over a month early. When you protest you're advised via a stock message that refunds may take up to 14 business days. This is a dodgy practice by any standard. Imagine the interest they're getting on all these payments taken a month early! I won't be renewing, that's for sure.

Date of experience: February 01, 2024

Reply from AVG Technologies

Thank you for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Please send us a message to our official social support channel on Facebook https://www.facebook.com/avira or on Twitter at https://twitter.com/Avira Or alternatively if you prefer, you can connect with our team via our support page here: https://support.avira.com/hc/en-us. Thank you.