Canada Pharmacy Reviews

had a small discrepancy on my order page. called customer service and before I had finished explaining the problem the young Lady said, I see the mistake and I've corrected it and it be up-dated in a day or 2 as it works it's way through the system and it was! can't beat that!!

Date of experience: April 12, 2023

First time order I was nervous to do all of the steps required, correctly. The Second order was pretty easy. And my prescription came by mail as they said it would (time line given-both times). I’m happy I found this affordable and good service pharmacy. Soon I will be renewing my needed Rx again. :D

Date of experience: April 12, 2023

They refused a prescription, written by my doctor, for a non-narcotic substance. They kept trying to get my doctor to respond. I finally said cancel my order, then took the prescription to another pharmacy in Canada and they happily refilled it with the identical prescription. I will be using the new pharmacy from now on.

Date of experience: April 11, 2023

I always receive great service from Canada Pharmacy. From the customer assistance to receiving the product. Thank you so much for you service!

Date of experience: June 13, 2023

Customer service is wonderful. Yes, it still exists in Canada. So much cheaper too.

Date of experience: April 13, 2023

The process of ordering is super simple, easy and quick! Reached out to customer service via chat box and they were quick to respond and answered all my questions. Would highly recommend!

Date of experience: June 09, 2023

Put aside the order to delivery times involved, they took my order for a drug they don’t carry. It shipped from England, and was stopped in customs by the FDA. I was notified this shipment violated 4 federal laws including pharmaceuticals from an unapproved/unregistered foreign pharmacy. They gave me my money back.

Date of experience: April 06, 2023

- When you submit the order, you cannot submit the prescription on the website. This is insane.
- When you didn't reach me by phone, NO ONE thought to try to email me to let me know my order was not even actually being processed because info was missing?! Send an email!!!!!
- Why is there no way to just give you a pet profile on your website when I submit the order?! This is inexcusable
- You took my money but still didn't process my order and it seems like if I never reached out, you never would have! That is theft!
- Your website order process should go like this: find medication, put in cart, checkout prompts you to create person profile, create pet profile, upload prescription, submit payment. Then, magically you would have EVERYTHING you need to process my order! I have been waiting a month! I cannot believe my vet recommended this service to me.

Date of experience: June 05, 2023

Your prices went up TWO HUNDRED DOLLARS in one month without notice! Now I cannot afford my medicine, which is the whole reason I went to this pharmacy to begin with. $600+ a month is too much.
So I’m removing my business and going to Mexico instead.
Bye!!

Date of experience: April 05, 2023

difficult to communicate with chatbot or people. really hard to get confirmation that u got picture of my prescription. created notable dely.

Date of experience: April 02, 2023

Refilled on the computer making it easy and fast to complete. Talked to chat representative who helped me with a question. Within minutes, I had what I needed to know.

Date of experience: June 06, 2023

The customer service person should be in another line of business. I ended up hanging up on her because she was argumentative. And I wish that you still accepted checks over the phone like you used to.

Date of experience: May 31, 2023

Your people were very understanding and tried their best to resolve my problem.

Date of experience: June 09, 2023

First time ordering from a foreign pharmacy, but Zomig is so expensive. I've ordered twice with no problems at all. I highly recommend this service.

Date of experience: March 31, 2023

We used Canada Pharmacy for our cat's inhaler. Their pricing was the best available, and they were fantastic about making sure that we never ran out. When our cat passed away unexpectedly, they treated us with compassion and removed reminders for her medicine.

Date of experience: May 12, 2023

Promptly connected me with "Anne", who addressed my questions with skill and expedience.

Date of experience: June 08, 2023

I've been on line for an hour and working with your staff to make my payment for Synthroid. I'm an só frustrated. Every time I get an error message. Allen finally did get me in and then my invoice says $60..? OVER 40% INCREASE? Come now!

Date of experience: May 31, 2023

I have asked for receipts. It usually takes me contacting you 3-4 times before I actually get the receipts.

I need the receipts for my reimbursements of my medications.

Date of experience: June 01, 2023

Trystan on the chat line was SO helpful and very pleasant. I usually don't like the chat assistance, but he made it a good experience. If they could only all be so nice and helpful! Thank you Trystan. Great job!

Date of experience: June 02, 2023

I placed an order that you hadnt shipped to me 10 days after I placed it and PAID for it. You then called me and told me the medication more than doubled in price and I needed to pay the difference in order to get my medication. Total BULLSH. Its not my fault you didnt ship it before your price increase. I paid for it in full when I check out with it. VERY POOR BUSINESS PRACTICE. I WILL NEVER USE YOU AGAIN!

Date of experience: March 27, 2023