CCleaner  Reviews 25,974

TrustScore 4.5 out of 5

4.5

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the software for its ease of use and the noticeable improvements in device performance. Many have been using it for years, citing its reliability in keeping their computers clean and running smoothly. People highlight the value of the application in removing unnecessary files and updating software, which reduces the need for tech support visits. Consumers find the application very useful and comprehensive for device maintenance. The user experience is generally considered positive, with many praising the software's ability to identify outdated drivers and security vulnerabilities. However, experiences with subscriptions vary, with some consumers reporting issues related to unexpected charges, difficulties in canceling, and unresponsiveness from customer support.See more

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Rated 5 out of 5 stars

I work in the intelligence arena, which requires me to work remote. I needed a cost-effective, trustworthy high speed low drag program that would be suitable for my PC as well as laptops. 3rd yr no... See more

Rated 4 out of 5 stars

It definitely helps to clear junk files out of your laptop/device!! They have been around for years, my father introduced me to CCleaner. It is an absolutely wonderful tool, the only thing I can't f... See more

Rated 5 out of 5 stars

Its a very comprehensive cleaner. You can remove duplicate file you didn't know you acrued when downloading files. There's files for uninstalling apps, upgrades for the latest OS, quick and full scans... See more

Rated 5 out of 5 stars

I am not sure that `great' is a suitable adjective: it is neither large nor majestic, but sounds to be an Americanism. I suggest it be substituted by `satisfying' or `reassuring'. That said, I will... See more

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Company details

  1. Software Company

Written by the company

We create award-winning software to make your computer faster, more secure and have greater privacy. Whether you're cleaning out files on your system with CCleaner, defragging your hard drive with Defraggler, analyzing your hardware with Speccy, or recovering deleted files with Recuva, we've got you covered. Our software is used and trusted by millions, in all 195 countries and in millions of businesses. In fact, CCleaner alone has been installed more than 2 Billion times onto nearly 25% of all the PCs in the world. We've improved and optimized thousands of lines of code. Our developers aim for the fastest, most compact, bug-free products you can run on your PC.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

26K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Ccleaner (2025 Android) is u/s

Ccleaner for Android (2025) does not work at all on Android 16, running on a Samsung Z flip 7 phone. I have enjoyed Ccleaner on my previous phones but this new version does not work at all. I have carried out a factory reset, reinstalled the app several times and double checked permissions. I have registered on the user group site (no help) and contacted the company who have not replied. It is a complete waste of time and space. I feel totally let down.

Date of experience: August 02, 2025

Rated 5 out of 5 stars

I work in the intelligence arena

I work in the intelligence arena, which requires me to work remote. I needed a cost-effective, trustworthy high speed low drag program that would be suitable for my PC as well as laptops.
3rd yr now with CCleaner and the Coders/Engineers are constantly improving security features as well as performance.
We've tested CCleaner and have found it is superior to the other programs that are non DoD.

Date of experience: August 02, 2025

Rated 4 out of 5 stars

It definitely helps to clear junk files…

It definitely helps to clear junk files out of your laptop/device!! They have been around for years, my father introduced me to CCleaner. It is an absolutely wonderful tool, the only thing I can't figure out (and this is a problem on my end, not theirs) is that the passwords get wiped away too. I am not bright enough to remember every password LOL

Date of experience: August 01, 2025

Rated 1 out of 5 stars

Not fitr for purpose

I carried out a routine scan and cleaned as recommended. At the time the system showed 3 programs requiring an update. I clicked on the appropriate button to begin the update and it showed the page with progress slider. It remained so for an hour with nothing happening. I clicked on other options and still it did nothing.

Date of experience: July 31, 2025

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Reply from CCleaner

Keith,

Thank you for sharing your experience with us. We’re sorry to hear about the issue you encountered while trying to update your programs through CCleaner. This is not the seamless experience we aim to provide, and we understand how frustrating it must have been.

The update process should not take that long, and it sounds like there may have been a technical issue. We’d like to investigate this further and help resolve the problem. Please send us an email to support@ccleaner.com, and we’ll work with you to ensure everything is functioning as it should.

We appreciate your feedback, as it helps us improve our services. Thank you for bringing this to our attention, and we hope to make things right for you.

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