DentalPlans.com Reviews

13,433  Excellent
TrustScore 4.5 out of 5

4.5

In the Dental Insurance Agency category

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Rated 5 out of 5 stars

Over $700 saved in one Endodontal procedure

I needed an endodontic restoration of a deteriorated root canal. My treatment cost was $2269, but with my plan I only paid $1497, saving $772. You literally cannot afford to not use the plan. Even ordinary cleaning and exams are dramatically cheaper. Don't sacrifice receiving care over your budget! Just do it!

Date of experience: November 11, 2024

Reply from DentalPlans.com

Hi Gary,

Thank you for your review!

We're so pleased to hear you're enjoying your plan and saving so much on your dental care needs.

All the best,
The DentalPlans.com Team


Rated 3 out of 5 stars

costs and renewal dates

Soe companies inundate customers with unnecessary communication but I fear you err in not updating me about plan usage. Would like notice of Plan iter-action with my dental providers so that I have a better idea of how this plan is working. Too much paper is definitely a bad thing but I feel like I'm in the dark about current plan status. Would prefer occasional updates.

Date of experience: November 19, 2024


Rated 5 out of 5 stars

The staff was courteous and helpful

The staff was courteous and helpful. I’ve seen the value of a dental discount plan versus dental insurance which I have found to be expensive and lacking in sufficient coverage for some basic, common procedures.

Date of experience: November 19, 2024

Reply from DentalPlans.com

Hi Kenneth,

Thank you for your review!

We're so pleased to hear you has such a great customer service experience and you're saving so on your dental care needs.

All the best,
The DentalPlans.com Team


Rated 5 out of 5 stars

first dental visit…

We finished our first dental visit under this plan recently. The office had our membership on file and the payment process was as before. We were pleasantly surprised at the discount that was applied. We were using this visit to determine if we would stay with the program or find dental insurance.

Date of experience: November 08, 2024


Rated 5 out of 5 stars

Picking a new dental plan

My experience was great because Edwin L. Helped me tremendously to get appropriate dental coverage. He was very knowledgeable about the products he offered and worked tirelessly to help me find the best plan for my needs. I felt cared for. I had a terrible experience with my old insurance and I now feel much better proceeding with my new plan.

Date of experience: November 14, 2024


Rated 5 out of 5 stars

Easy to navigate & saves you more money

So much easier to deal with than insurance companies and the benefits are better, too. I end up paying less with DentalPlans.com than when I had dental insurance through my employer!

Date of experience: November 21, 2024

Reply from DentalPlans.com

Hi Abigail,

Thank you for your review!

We're so pleased to hear you're enjoying your plan and saving so much on your dental care needs.

All the best,
The DentalPlans.com Team


Rated 5 out of 5 stars

This is my second renewal plan with…

This is my second renewal plan with DentalPlans. The company kept me informed the closer I got to my original anniversary date. A renewal coupon was offered in a timely fashion. I was pleased with my past experience so I renewed for another year.

Date of experience: November 10, 2024

Reply from DentalPlans.com

Hi,

Thank you for your review!

We're so pleased to hear you had such a great customer service experience.

All the best,
The DentalPlans.com Team


Rated 5 out of 5 stars

Emailed reminders and calls w offers…

Emailed reminders and calls w offers for renewal as well I was hospitalized but alter I was well i was able to reach out thru an email and get a new yr policy at a significant savings

Date of experience: November 18, 2024


Rated 5 out of 5 stars

Great customer service

Great customer service, premiums are extremely reasonable and the best part is I have saved over 2,500.00 in dental bills in the last 3 months.

Date of experience: November 14, 2024

Reply from DentalPlans.com

Hi Elise,

Thank you for your review!

We're so pleased to hear you had such a great customer service experience and that you're saving so much on your dental care needs.

All the best,
The DentalPlans.com Team


Rated 5 out of 5 stars

Dental Plans Plus covered half of the…

Dental Plans Plus covered half of the bill for my cleaning and X-rays! It’s the best supplemental out there and very worth the money!

Date of experience: November 11, 2024

Reply from DentalPlans.com

Hi Linda,

Thank you for your review!

We're so pleased to hear you're enjoying your plan and saving on your dental care needs.

All the best,
The DentalPlans.com Team


Rated 4 out of 5 stars

Dental Plans sense to me:

Dental Plans makes sense if you don’t question dentist motivations to cooperate other than to help us without insurance but get the reduced rate. I’ll be continuously open to DentalPlans making $ as I get the same as insurance discounts.

Date of experience: November 15, 2024

Reply from DentalPlans.com

Hi,

Thank you for your review!

We're so pleased to hear you're enjoying your plan and saving on your dental care needs.

All the best,
The DentalPlans.com Team


Rated 5 out of 5 stars

I have been working with Heidi Seufert…

I have been working with Heidi Seufert for a few years now. She is very sweet & professional. She always goes over things and or options before I make my final decision.

Date of experience: November 11, 2024

Reply from DentalPlans.com

Hi Joan,

Thank you for your review!

We're so pleased to hear you had such a great customer service experience.

All the best,
The DentalPlans.com Team


Rated 5 out of 5 stars

BEWARE - Plan good but they will charge your card AUTOMATICALLY for renewal without asking you

The plan did it's job but I do not want to renew it. I saved several hundred dollars with the plan for a one time event. HOWEVER, I was awakened this morning to find out you tried to charge my credit card AUTOMATICALLY for its renewal without asking me first. NOT happy.

Date of experience: November 14, 2024

Reply from DentalPlans.com

Hi Bruce,

Thank you for your review and feedback - it is most appreciated.

We're so pleased to hear you're enjoying your plan and saving on your dental care needs.

We would love to connect with you to discuss your renewal concerns. We send several communications regarding renewal reminders, so if you feel you are not receiving this, we would like to know. Please contact us at 1-855-240-3307.

All the best,
The DentalPlans.com Team


Rated 5 out of 5 stars

We are very satisfied

We are very satisfied with your people and service that we have been provided by your Company
C & J Carroll

Date of experience: November 18, 2024

Reply from DentalPlans.com

Hi Charles,

Thank you for your review!

We're so pleased to hear you had such a great customer service experience.

All the best,
The DentalPlans.com Team


Rated 4 out of 5 stars

Renewing plan

getting the renewal was easy but I would like to have insurance cards received as rather than one that I print as the paper ones don't last long in my wallet.

Date of experience: November 08, 2024


Rated 3 out of 5 stars

5 stars for the plan, -5 stars for customer service.

I would give 5 stars for the plan I have: Careington. It's extremely affordable even for two people, covers more for the visits than I would ever expect it to (an optometrist appointment with exams, script, and glasses went from $1000 to $300-something), and while it's not super easy I've found someone who accepts it for each part that the plan covers and for everything I need.
And luckily, you can do everything online because the customer service has got to be some of the worst I have EVER. EXPERIENED. I don't even have words. Phone, chat, emails. Good luck getting anybody that is even *willing* to help you, much less knows what they're talking about.
That being said, I've never had problems with the plan itself, only the DentalPlans company. I still find it worth it, but if something goes wrong you are probably just going to have to eat the problem.

Date of experience: November 14, 2024

Reply from DentalPlans.com

Hi Stacey,

Thank you for bringing this to our attention.

It truly makes us happy to know you are enjoying your plan and saving on your dental care needs.

We apologize for any inconvenience you've experienced. To further assist you, your review has been submitted to our customer care team and someone should be reaching out soon.

All the best,
The DentalPlans.com Team


Rated 5 out of 5 stars

Answered quickly and resolved my issue…

Answered quickly and resolved my issue quickly as well. The gentleman knew where to find the answer to my question and explained it clearly.

Date of experience: November 21, 2024

Reply from DentalPlans.com

Hi Patricia,

Thank you for your review!

We're so pleased to hear you had such a great customer service experience.

All the best,
The DentalPlans.com Team


Rated 5 out of 5 stars

I renewed again for 2 years

I renewed again for 2 years. Qualified for a discount by choosing 2 years. Person I spoke to was very friendly and easily helped me. The program is helpful and suits me. Recommended by the dental office I’ve used for years. I’m happy with how this works.

Date of experience: November 08, 2024