Nickel
Nickel. Rapide et conforme
Deporvillage Reviews
32,203 • Great
Cheap and fast.
Cheap and fast.
Good service!👌🏼
Good service!👌🏼
Excellent service
Excellent service
It's really bad experience
It's really bad experience
I ordered from November 2019 and until now I didn't receive my order ( my order was 2 Jacket by 1500 Dhs !!!!!!!
I'm really disappointed
I didn't know when I will receive it!!
Reply from Deporvillage
Hi, please let us know your order number so we can check what happened.
Good service
Good service, good prices
I ordered from Deporvillage - poor experience
I ordered a scooter from Deporvillage on the 14th December as a Christmas gift for my Daughter. This came with an expected delivery date of 20th Dec to UK address.
Every time I called to enquire about the status of the order their automatic phone line cut me off before I was able to speak to anyone. GLS the courier tracking suggests that the scooter was in Germany on the 22nd of December? The scooter has not arrived yet. (I made other arrangement for my daughters Christmas present) I suggest that they need to look a) Answering the phone, b) shipping systems and c) their courier.
Reply from Deporvillage
Hi James, please excuse the delay in our response. We have checked and the parcel was delivered on the 31st. Please let us know otherwise.
Parfait
Parfait. Arrive à temps. Packaging correct.
Satisfaction de deporvillage mais pas…
Satisfaction de deporvillage mais pas du porte vélo ....pas cher mais trop léger....
Reply from Deporvillage
Bonjour,
Nous sommes sincèrement désolés de ne pas avoir pu satisfaire votre demande initiale,
Si un article ne vous convient pas, vous pouvez éffectuer un retour à conditions qu'il n'est pas été utilisé ou monté et que tous ses emballages d'origine soient intacts.
Nous restons à votre disposition,
Cordialement,
L'équipe Deporvillage
Nous sommes sincèrement désolés de ne pas avoir pu satisfaire votre demande initiale,
Si un article ne vous convient pas, vous pouvez éffectuer un retour à conditions qu'il n'est pas été utilisé ou monté et que tous ses emballages d'origine soient intacts.
Nous restons à votre disposition,
Cordialement,
L'équipe Deporvillage
Merry Xmas and Happy New Year
Merry Xmas and Happy New Year
Très rapide super produit attention au…
Très rapide super produit attention au emballage mais rien d'abîmer je recommande de Super promo parfois merci deporvillage
Excellent....
Excellent....
First Class Experience
First class experience with this company. I live in the UK and was a little worried by some of the reviews, but I need not have been. We ordered a coat that had a really good discount compared to UK shops. It's perfect and arrived within 2 days as I paid a bit extra to have it shipped with DHL. I paid with my credit card as I knew I was guaranteed to get any money I spent over £100 back (Section 75), if something went wrong. This put my mind at rest. I need not have worried. Excellent product and experience.
I gave an order on d.12-12-2019 and…
I gave an order on d.12-12-2019 and they said delevering on 24 dec.I wrothe them 3 times ,no answer.Today d.19 dec still no answer and my orderstatus havent changes,but they have drawn the money from my bank account.Very bad service.What a BS. I recieved a message that said you recieved my email,so dont whrithe nonsens.Stay away from this web.Still havent recived my order.d21-12.so I made a cancel on my order.
Reply from Deporvillage
Hi Anne, we are sorry about the delay on your order. We have now cancelled your order and proceeded with the refund.
allready waiting 3 weeks!
Chose for the express delivery that was a lot more expensive so it would be here the next day. Well i got the money for delivery back after asking for it after a one week wait. That was nice, but now allready more than 3 weeks in still dont have the shoes. And they will not react to e-mails anymore. Very bad service. Would not recommend this site. Will never order here again.
Reply from Deporvillage
Hi Jochem, please let us know your order number so we can check what happened.
Parfait
Parfait !!!!
Always good offers
Always good offers, size and colours available. Fast shipping to Paris France
Big Thanks
Only the latest review will count in the company's TrustScore
Article conforme mais carton arrive…
Article conforme mais carton arrive écrasé rescotche je me demandais comment allait être l article
Reply from Deporvillage
Bonjour,
Nous sommes sincèrement désolés pour la gêne occasionnée,
L'un de nos agents va prendre contact avec vous afin de résoudre cet incident, pourriez-vous nous transmettre votre nº de commande s'il vous plaît.
Veuillez encore une fois nous excusez pour le désagrément,
Cordialement,
L'équipe Deporvillage
Nous sommes sincèrement désolés pour la gêne occasionnée,
L'un de nos agents va prendre contact avec vous afin de résoudre cet incident, pourriez-vous nous transmettre votre nº de commande s'il vous plaît.
Veuillez encore une fois nous excusez pour le désagrément,
Cordialement,
L'équipe Deporvillage
DO NOT BUY FROM DEPORVILLAGE!!!!!!
This is the WORST online company ever!!!!
I placed my order on the 7th of November 2019, and today, 6 weeks later, I still do not have my parcel, NOR a refund!!!!
I requested a refund for the last 4 weeks and they keep giving me weak excuses!!!!!
DO NOT EVER BUY FROM THIS COMPANY, DEPORVILLAGE IS THE WORST COMPANY AND THEY CUSTOMER SERVICE DEPARTMENT IS AN ABSOLUTE JOKE...
HERE IS MY ORDER NUMBER: 200656845
Reply from Deporvillage
Bonjour,
Nous sommes encore une fois sincèrement désolés pour la gêne occasionnée,
Le remboursement a été ordonné ce jour, dans un maximum de 72 heures vous recevrez les fonds sur le compte.
Veuillez accepter nos plus sincères excuses pour cet incident,
Cordialement,
L'équipe Deporvillage
Nous sommes encore une fois sincèrement désolés pour la gêne occasionnée,
Le remboursement a été ordonné ce jour, dans un maximum de 72 heures vous recevrez les fonds sur le compte.
Veuillez accepter nos plus sincères excuses pour cet incident,
Cordialement,
L'équipe Deporvillage
Only the latest review will count in the company's TrustScore
Item still not arrived! Infuriating customer service
Parcel arrived a day late after paying for premium DHL delivery even Deporvillage didn’t know it was a day late. Opened parcel, wrong item! Returns and order fulfilment process is slow and does not inspire confidence, you are treated as “guilty till proven innocent” had to send photos to prove the item wasn’t what I ordered and had to wait 7 days after initial email to customer services to get an answer of what the returns and order fulfilment process was!
Return courier was not on day agreed, I had to phone UK courier myself to get the time & date that the collection was actually arranged for as I couldn’t get a straight answer out of Deporvillage customer service. Still waiting for Deporvillage to fulfil my order and send my actual item...
Reply from Deporvillage
Hi Tommy, we are really sorry about the error, we have checked that it was a warehouse mistake on the packaging process, we have now requested a collection of the wrong item, and we will be sending you the jacket today. Please excuse the inconveniences caused.