Banner for Diffusione Luce

Diffusione Luce Reviews 2,778

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I purchased some iGuzzini whisper table lights. They were purchased in Australia on the Friday and arrived from Italy on the following Tuesday. Not only was the service amazing and the best I’ve... See more

Company replied

Rated 5 out of 5 stars

We would highly recommend DiffusioneLuce to deal with as a trusted and honest company. We purchased 2 Zefferano table lamps from them online but when they arrived to Australia one was faulty. I dealt... See more

Company replied

Rated 5 out of 5 stars

Perfect Transaction! We were nervous about ordering our Karman Filomena floor lamp from the US but Diffusione Luce answered all our questions and we got a great price on a lamp we love. The lamp nee... See more

Company replied

Rated 5 out of 5 stars

I've got to say that I loved checking the available items on the page, which made my choise quite difficult in the end, as I really couldn't make my mind. Have to admit that the help by Camilla has be... See more

Company replied

Company details

  1. Lighting Store
  2. Bar Restaurant Furniture Store
  3. Lighting Consultant
  4. Lighting Contractor
  5. Shopfitter

About Diffusione Luce

Written by the company

🇮🇹 Chi Siamo

Diffusione Luce è il punto di riferimento per l'illuminazione e arredamento di design Made in Italy da oltre 30 anni. Rivenditore autorizzato dei migliori brand come Artemide, Flos, Kartell, Louis Poulsen e molti altri.

Perché sceglierci:

  • Prodotti 100% originali con garanzia ufficiale del produttore
  • Consulenza professionale gratuita con il nostro ufficio di progettazione
  • Showroom fisici per vedere e toccare i prodotti dal vivo
  • Magazzino di 5000mq - migliaia di articoli in pronta consegna
  • Spedizioni rapide in 24-48 ore in Italia e nel mondo
  • Resi gratuiti entro 30 giorni - soddisfatti o rimborsati

La tua soddisfazione è la nostra priorità. Affidati all'esperienza italiana.


🇬🇧 About Us

Diffusione Luce has been the trusted partner for Italian design lighting and furniture for over 30 years. Authorized dealer of the finest brands including Artemide, Flos, Kartell, Louis Poulsen and many more.

Why choose us:

  • 100% authentic products with official manufacturer warranty
  • Free professional consultation with our design team
  • Physical showrooms to see and experience products firsthand
  • 5000sqm warehouse - thousands of items ready for immediate delivery
  • Fast shipping within 24-48 hours to Italy and worldwide
  • Free returns within 30 days - satisfaction guaranteed

Your satisfaction is our priority. Trust Italian expertise.

VISIT SHOP
CONTACT US
Diffusione Luce - Italian Design Lighting

🇮🇹 Contattaci / 🇬🇧 Contact Us

Written by the company

Siamo qui per aiutarti / We're here to help
Il nostro team è a tua disposizione per rispondere a ogni domanda o esigenza. Ti garantiamo una risposta rapida e professionale. La tua soddisfazione è la nostra priorità. / Our team is available to answer any question or need. We guarantee a quick and professional response. Your satisfaction is our priority.

🇮🇹 Garanzie sugli acquisti / 🇬🇧 Guarantees & Services

Spedizioni rapide • Resi gratuiti • Assistenza dedicata / Fast shipping • Free returns • Dedicated support

Articoli in pronta consegna in 24-48 ore in Italia e nel mondo con corriere espresso UPS. Reso gratuito entro 30 giorni. Soddisfatti o rimborsati. Assistenza telefonica dedicata per ogni esigenza. / Items ready for delivery within 24-48 hours to Italy and worldwide via UPS express courier. Free returns within 30 days. Satisfaction guaranteed or money back. Dedicated phone support for all your needs.

Contact info

Diffusioneshop illuminazione

Acquista subito i migliori brand di illuminaione a prezzi scontati .

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my lights

Love my lights, these folks went out of their way to call me with any questions I had all the way from Italy!
Service was better than I get locally..
The lights are amazing and everyone who sees them is blown away

May 29, 2024
Diffusione Luce logo

Reply from Diffusione Luce

Thanks Peter

Rated 4 out of 5 stars

Good product and communication

Good product and communication. Misinformation on delivery before I ordered. Products arrived several weeks later. It would have been a 5-star had they shared the proper information before I purchased. Overall good experience.

May 27, 2024
Diffusione Luce logo

Reply from Diffusione Luce

Thank you

Rated 5 out of 5 stars

Overall a great experience

Overall a great experience. There was an issue with tracking information for the shipment, as the shipment left earlier than expected.

May 27, 2024
Diffusione Luce logo

Reply from Diffusione Luce

Thanks Adam

Rated 5 out of 5 stars

Excellent service

Second time ordering from them. Took only one week from order to getting product, despite shipping from Italy to NYC.

May 27, 2024
Diffusione Luce logo

Reply from Diffusione Luce

Thanks David

Rated 5 out of 5 stars

Beautiful lights

Beautiful lights. Great customer service. Good prices. Overall excellent experience.

May 27, 2024
Diffusione Luce logo

Reply from Diffusione Luce

Thank you

Rated 4 out of 5 stars

Love my new lamp

Item arrived very quickly from the other side of the world and was well packaged.

The only thing which would have made it 5 stars were if bulbs were included.

June 5, 2024
Diffusione Luce logo

Reply from Diffusione Luce

Thank you

Rated 5 out of 5 stars

Perfect delivery to Australia

Perfect delivery to Australia. My pendant light arrived in perfect condition with UPS. Packaged very well, great pricing and I’ll definitely order again without hesitation.

June 5, 2024
Diffusione Luce logo

Reply from Diffusione Luce

Thanks Heidi

Rated 5 out of 5 stars

Great experience!

I’ve ordered several times. Always delivered promptly, in excellent condition, and at a good price. Communication is excellent.

May 30, 2024
Diffusione Luce logo

Reply from Diffusione Luce

Thanks Nancy

Rated 4 out of 5 stars

Not bad..

Not bad... Good communication. Correct part was sent but unfortunately, the adaptor plug included was wrong and unusable for for my country (Canada). The requested pictures of the incorrect adaptor was forwarded to them. Still waiting to hear from someone regarding this issue....

May 30, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look