Beautifully curated jewellery and great service

Beautiful & well curated jewellery, excellent service and fast delivery. Thank you so much!

Great service and super offerings!!

Beautiful site and products

Beautiful site and easy to navigate. Fast delivery , great products

Beautiful items and friendly staff

Beautiful, unique items and friendly, serviceminded staff. Overall a great experience shopping with Finematter.

Good shop, unfortunately item got lost= refund

I tried to order from Germany, but unfortunately didn’t get my item.
After two weeks,
I asked for the whereabouts of my item. I got an quick answer that it was stuck due to weather conditions. This could have been true, it was a hard and exceptional winter.
Nevertheless, I got a full refund quickly. But I’m a little sad, I never got that beautiful bracelet.

Reply from FINEMATTER

Hi Sandra,

I'm really sorry your first experience ordering with Finematter was so disappointing. We've issued you a full refund, and we are currently investigating this case with our delivery partner, DHL, to ensure issues like this don’t happen again. Really appreciate your feedback.

I’d love to compensate you for the inconvenience, and have reached out by email.

Please accept my deepest apologies on behalf of the entire Finematter team.

Siobhan

Excellent

High-quality products, well-curated and with excellent customer experience.

My new number one destination for jewellery shopping

Excellent service and proper information about delivery - not to forget the amazing earrings I received! The only problem with Finematter is that it is hard to choose among the finest selection of jewellery pieces!

Perfect match of beauty and elegance…

Perfect match of beauty and elegance and when you then add the sustainability focus you got magic. Great customer support to!

Easy purchase experience and swift…

Easy purchase experience and swift delivery. Love discovering new pieces on the site!

Excellent experience

Excellent customer service all the way from order to receiving the jewelry. Arrived in sustainable packaging and looks. Just as beautiful as on the site. Will definitely shop Finematter again!!

Great Experience

Smooth process from order to delivery.

I simply LOVE Finematter

I simply LOVE Finematter - The delivery and service is great, just as the beautiful selection of jewellery. Can't wait to shop there again.

Excellent product and service

Excellent product and service. Not the last time we use Finematter

Excellent service

Excellent service, same-day delivery & good inventory selection

Impressive products and efficient…

Impressive products and efficient delivery. Very professional set-up and service.

Fantastic pieces and rapid delivery

Fantastic pieces and rapid delivery
Bought 2 pieces of jewelry. Both really great. More "exciting" than what I would have gone for elsewhere, but good description of the pieces and strong pedigree of the designers made me go for it. Was a huge success. Very quick delivery too. Both came in just 2 days.

Only the latest review will count in the company's TrustScore

Love the quality and personal note from the designers

I have bought two necklaces within the last months from Finematter (to be fair, my fiance bought one of them) and I love them both!
They arrived in cute small boxes with a personal greeting from the respective designers. The design is exactly like the pictures on the website and I love the feel of the quality. It is definitely my new go to place for all jewellery purchases!

Great selection

Easy to browse site with a great selection of brands of jewelry not easily found in North America, if at all. Shipping + duties calculated at checkout make for easier shipping. Fast shipping from the time it was sent to when I received it.

Great website, great service.

Am usually not a big jewelry fan, but found some really nice pieces on fine matter. They shipped quickly and were beautifully wrapped (I now use the box the earrings came in as storage because it's so nice). There were no hiccups at all, everything was smooth, and I definitely know where to go next time I want to treat myself to something nice.

FINEMATTER Reviews

27 • Excellent

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