FreeWill Reviews

2,653  Excellent
TrustScore 5 out of 5

4.9

In the Legal Services category

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Reviews4.9

2,653 total


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Rated 5 out of 5 stars

No Hidden Fees

Instructions were explained and very understandable. Easy breezy! The format was simple. Guidance and counseling were available. Thank you 🙏🏽

Date of experience: January 09, 2025


Rated 5 out of 5 stars

From start to finish this was easy!

From start to finish this was easy to do. I accomplished all my "needed" documents for 2025. Do you believe it for FREE.

The question along with explanations were available. I really appreciation that part. I will use this site to update my documents.

I can not say enough about this fabulous site.

Date of experience: January 02, 2025


Rated 5 out of 5 stars

So helpful!

Preparing these documents can be daunting but it was helpful to pull up prompts along the way that assisted in bringing clarity. Thank you for this tool!

Date of experience: January 01, 2025


Rated 4 out of 5 stars

Help from granddaughter

My granddaughter helped to put it together for both of us. She would explain any of the options that needed it and it would be understood. She is also very good with a computer so could easily go back and forth without messing up. I think it was straight forward and am thankful for the option.

Date of experience: January 01, 2025


Rated 5 out of 5 stars

COULDN'T BE EASIER

I can't imagine a simpler and more clear process. I appreciate this service very much and would recommend it to everyone!

Date of experience: January 03, 2025


Rated 5 out of 5 stars

Easy to Complete!

The question format made it easy to complete. And it’s a huge relief to get it done!! Thank you for providing this important service.

Date of experience: December 30, 2024


Rated 5 out of 5 stars

FreeWill provides excellent estate planning tools!

FreeWill is extremely easy to use. I created a Revocable Living Trust, an Advanced Healthcare Directive, and a Durable Financial Power of Attorney in one sitting. The most difficult part was making decisions about how to specify my wishes. Most terms are explained and I found the process easy to navigate. Of course, I will have my Financial Advisor review all documents and execute them.

This is one site where free is actually free!

Date of experience: December 03, 2024


Rated 5 out of 5 stars

The process was very easy and thorough

The process was very easy and thorough! I was impressed with the documents they offered, as well as the instructions on how to complete them (signing, notary, transfer of property, etc.). I've used other services and FreeWill is by far the best. I also looked at the poor rating scores and believe many, if not all, used a different service as the complaints that were cited are not valid. I definitely give FreeWill a top rating.

Date of experience: November 30, 2024


Rated 5 out of 5 stars

As easy as promised

This was as straight-forward as I could hope. Comparing my state guidelines online to what FreeWill gave me confidence because they matched exactly.

Date of experience: December 02, 2024


Rated 5 out of 5 stars

Simple and thorough. Definitely recommend

I am in my thirties and had a pretty serious health scare this year. I don’t have an extensive portfolio but do have savings, retirement, a house, and mutual funds I wanted to account for if something happened to me. Admittedly I was in shock and had a fear around meeting with an advisor to have a more formal process around creating my will. I found this online and it was extremely simple, took about 30 minutes and I was able to notarize it online through a different platform. For anyone who may be younger or with simple assets, this covers everything and is straight forward.

Date of experience: April 29, 2024


Rated 5 out of 5 stars

This was a great experience

This was a great experience and I’m so glad to have a trust in place. I liked the fact that I could stop and pick up where I left off . Thank you for making Free Will so easy to use.

Date of experience: December 26, 2024


Rated 5 out of 5 stars

We love Freewill

We love Freewill. ❤️ simple to follow and execute a will for your spouse family loved ones. Also you can give to your favorite charity. Thank you. Very satisfied customer.

Date of experience: December 09, 2024


Rated 5 out of 5 stars

The program was easy to navigate…

The program was easy to navigate through and I was able to make lots of edits before I was satisfied with the final product. It didn’t take very long to complete and the step by step instructions were easy to follow.

Date of experience: December 02, 2024


Rated 5 out of 5 stars

What could have been a difficult task was made relatively easy

This was my first experience creating a living will and I must say that they made it as easy as it could be. I also very much appreciated how, in terms of nonprofits I wanted to donate to, that I only needed to put in the names and they generated the tax IDs. I will be going back and adjusting what I started tonight, but they made something that I had been avoiding doing (because of whatever hassle I expected it to be) and they made it straight-forward and relatively easy.

Date of experience: December 02, 2024