Gigasoft Data Protection Reviews 3

TrustScore 4 out of 5

4.0

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Company details

  1. Cloud Storage Service

Information provided by various external sources

Keep your information safe and secure with backup services from Gigasoft Data Protection Ltd. We provide Data Backup and Disaster Recovery services to large and small businesses, Schools, Colleges and Universities across the globe. Data is the life blood of your organisation, without it everything grinds to a halt. Keep it secure with our data backup and protection services with instant deleted file restoration and major disaster data repatriation. Gigasoft is accredited by ISO27001 for Data Protection and Security, GDPR compliant and is a Registered Provider of Cloud Software Services to the Department for Education. Call us today for an informal chat about how we can help you 01279 465654


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

What makes Gigasoft different is the calibre of their staff...

Gigasoft offer a robust reliable product - but so do a lot of organisations. What makes Gigasoft different is the calibre of their staff, the fact that you can talk to them, they will call you back and they will help to fix your issues.

So many companies only offer support by e-mail and this just isn't good enough whenyou hit problems and need a solution. Gigasoft staff have always been available and ready to sort out any issues I have had.

A great company made better by their great staff.

September 19, 2018
Unprompted review
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Reply from Gigasoft Data Protection

Hi Paul, thanks for the fantastic review. I'm very happy to hear that you are pleased with us and the support that you are receiving from our team. I will pass your comments onto them.

Thanks again MD.

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Rated 5 out of 5 stars

Great product and great support

Not only a great product but great support.

The speed and level of support given by Gigasoft is easily the best out of all of the companies that we work with. They are fast, knowledgeable and always get the issues sorted out - which is the main reason for us having all of our backup accounts with them.

September 11, 2018
Unprompted review
Gigasoft Data Protection logo

Reply from Gigasoft Data Protection

Hi Mal,
Thanks for the review. Its always a pleasure dealing with you and your team. Long may it continue!

Thanks MD

Rated 5 out of 5 stars

Helped with our server failure

I don't normally post reviews but in this case I thought I would, we had a server outage and had to get things back up and running as soon as possible, we managed to get a replacement disk for our server and whilst we were waiting for that to arrive gave the guys at Gigasoft a call, they were very helpful and copied all our data on to a disk and shipped it same day to us so that we could decrypt the data back to the server as soon as we were back online. The team were really helpful and kept us up to date with the progress and helped us restore the data back on to our server, Thanks for all your help

September 11, 2018
Unprompted review
Gigasoft Data Protection logo

Reply from Gigasoft Data Protection

Hi Jason,
Thanks very much for the review, I'm very pleased to hear that you are happy with our services and that you are now back up and running again. I will pass on your comments to the Support Team and specifically the members who dealt with your issue. If you need anything more from them don't hesitate to call.

Thanks MD.

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