113,917 total
Honestly, I haven't been a huge fan of Godaddy although I am a long time customer. Employees make the company . Daniel, who was my godaddy representative today,on the phone, overcomes any misgivings I have about godaddy. It was a pleasure doing business with him. Helpful, straight forward, problem solver, professional yet personable! Hire more Daniels!!
Date of experience: January 20, 2025
My advice with GoDaddy is that although their virtual assistant can probably resolve many issues, it's good to talk to someone there and some reps are better than others. In general, though, happy with GoDaddy service. It's shame that if you lose a connection you're not put back to the person you were first talking to
Date of experience: January 20, 2025
GoDaddy will make it difficult to impossible to cancel a service. Its always easy to sign up and spend your money. When you want to stop a service, the incompetence of the company is incomprehendable. The number of obastacles and steps you need to go through while you are bombared to upgrade and add useless "services" is astonishing. There should be a law against predatory practices like these.
Date of experience: January 17, 2025
I don't like the company policy of having their customer support employees selling and selling as their prime objective. There hasn't been a single call where they don't try to push and sell something. Blaming issues because I didn't purchase this or that. Perhaps you should focus on having satisfied customers that then will purchase more. But only if they feel right.
Date of experience: January 20, 2025
Cannot get resolution; godaddy telling me its my fault just because they can't figure it out. I spent lots of dollars with MAC support, software support, MS support and none indicate there is any problem with my technology configuration. The email has never worked properly and I blame this on godaddty - why? because I use outlook outside of godaddy and it works!
Date of experience: February 01, 2024
Go Daddy aren't the cheapest, but its when you have issues that you get the real value you pay for. I messed up a few things and the team at Go Daddy were patient, understanding and ultimately provided the perfect solution. So well worth the money and thank you Gianfranco for your help.
Date of experience: January 20, 2025
The service rep spoke clear English. She was pleasant, patient - not able to help me, but was able to tell me where to get the help (my site was having a problem - I have GoDaddy Domain, but another vendor for my site - I had to fix it there. She offered me a deal to move to GoDaddy, where my issues could be resolved by GoDaddy.
Date of experience: January 12, 2025
Microsoft vs GoDaddy
I had a frustrating problem with Microsoft trying to force use of its Authenticator program. Try as I might, I was not able to use Microsoft's protocol for downloading and using the app. John Anthony patiently worked through a series of troubleshooting steps and provisionally resolved the problem so I can use outlook's webmail feature to recover the use of email again. Very helpful service albeit the solution might be a bit limited.
Date of experience: January 18, 2025
On the advice of a friend, we contacted Safeer Automotive for the rental of a 4WD for 3 weeks. The contact from France went very well and the price seemed very reasonable. We had a problem because the brake pads were worn and had to be changed, but I maintain the 5 stars because the support went very well. I therefore recommend this company without any problem. I just hope that the security deposit, quite important (OMR 150), will be returned in a month as planed without any problem, and that I do not have to re-evaluate the rating!
Date of experience: January 10, 2025
I’ve been using Go Daddy since 1996. I’ve hosted three or four websites there and it’s great that you can call Americans and get your questions answered so you can go back to your business for hosting websites and domains. If you’re the type of person that has to modify every now and then That’s priceless. One thing I don’t like are the Microsoft emails and their one year subscriptions recently I was charged almost $1000 on one year subscriptions to Microsoft Office, which they reversed and gave me a credit on five or 10 years ago. You can rely on Crowe for Gmail to provide human tech-support. They no longer do unless you’re a huge enterprise and there is no option to buy human tech-support at corporate Gmail anymore so go daddy is your best bet.
Date of experience: January 18, 2025
GoDaddy customer service is the best. The representatives are very patient, and knowledgeable.
I am not all that tech savvy but The representatives never made me feel like I was not capable of doing what I needed help with. This company has a lot of good products to help grow my business.
Date of experience: January 20, 2025
Godaddy is an excellent platform. It's easily accessible from anywhere and the customer support agents are very knowledgeable, professional and helpful. I've been a member for many years, and I like them very much. Thank you!
Date of experience: January 19, 2025
In today's society, the hope to get "okay" service seems to be the norm, which is sad. Today I got nothing nearly close to that. If there was more than 5-star review, he deserves it. Jonathan was polite, professional, knowledgeable. All around exceptional. My issues were resolved. All questions answered with understandable explanations.
Jonathan, you made my day so much better. My mood was instantly improved, thank you for that.
Date of experience: January 17, 2025
It has always been Go Daddy for consistency of service, ease of use, reliability and value. I have built several businesses over the last 25 years, and each one was launched using Go Daddy.
Date of experience: January 09, 2025
Hello,
I want to express my gratitude for the exceptional service provided by Alec, my customer service specialist. After reaching out to GoDaddy three times regarding an SSL certificate issue affecting several of my domains, Alec stood out as truly phenomenal. He actively listened, acknowledged my concerns, and resolved all my issues with efficiency and professionalism.
Prior to speaking with Alec, I had interacted with three other representatives who were unable to resolve the issue. Alec's deep knowledge of SSL procedures and his ability to address my concerns promptly were invaluable.
Thank you, Alec, for your outstanding support, and thank you, GoDaddy, for having such skilled professionals on your team. Keep up the great work!
Sincerely,
Curtis W.
Date of experience: January 20, 2025
My representative was very patient very knowledgeable and helped me all the way through the process. and added conversation about my website and how it looked very nice I worked very hard through out the years on it getting it to look perfect.
Date of experience: January 19, 2025
Since I already have one website hosted by GoDaddy, I called them to set up a unique website that Shopify had already been unable to fashion for me. The GoDaddy agent was pleasant, knowledgeable, and able to set up an affordable website that can provide and perform the service I need for a website build, and which no other platform I contacted could provide. Thank you yet again, GoDaddy!
Date of experience: January 17, 2025
I am pretty new to Godaddy & just created my e-commerce store & website. I have had to call support a few times to assist in navigating through process & received Top Notch Service every time! Today spoke with “Josh”- Absolutely SUPERB! If I could give him 10 stars alone, I would! He stayed on the phone with me 2hrs! To fix an issue with my pricing & other areas I needed to address. I was a regional VP for customer service, and he is the epitome of what customer service is all about! Patient, Friendly, professional & always willing to above & beyond the scope of his job. Thank you Godaddy for employing such phenomenal employees that truly want to help people and seem to enjoy doing so.
Date of experience: January 17, 2025
I hate that I don't remember my representatives name because she definitely remembered mine. She went above and beyond to assist me with the numerous changes that needed to be made on my website. She held my hand through the entire process. Not only was she patient but she helped me by making some very practical suggestions. I don't regret the money I've sent with Godaddy
Date of experience: January 16, 2025
Michelle was very patient with me, she listened to all my concerns without interruptions. She then readdressed my concerns to ensure we were on the same page. Michelle took the time to resolve all my issues.
Thank you, Michelle!!
Date of experience: January 19, 2025
