We ordered a sofa, but the side panels didn’t touch the floor and there was a cut in the fabric on the bottom. We filed a complaint immediately and were offered €40 for the cut. The money was transfe... See more
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I BOUGHT WASHING MACHINE ,DRYER (TROCKNER) AND THE FRIDGE ALL SAMSUNG BRAND AND I WAS HAPPY WITH THE SERVICE AND THE DELIVERY WASN'T LONG IT WAS 3 DAYS I GUESS.THANK YOU HÖFFNER AND THE PRICE WAS ALSO... See more
The shop is great, very good range of choice, people who help you with choosing the furniture are also great and many speak English. As soon as you get to actually getting your furniture customer ser... See more
The couch was delivered after 8 weeks instead of the promised 3 weeks, and it arrived completely damaged. Worst service, money/time wasted.
Company details
Information provided by various external sources
Freuen Sie sich auf Möbel-Shopping der Superlative mit einer gigantischen Auswahl und einzigartigem Service.
Contact info
Am Rondell 1, 12529, Schönefeld, Germany
- +49 (0)30 37444 -02
- onlineservice@hoeffner.de
- www.hoeffner.de
3.0
Average
25K reviews
Hasn’t replied to negative reviews
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Terrible staff
Went to the store today to BUY a kitchen and we left deeply disappointed. The sale "advisor" in the Kitchen department was hands down the worst person one could ever talk to. Mr. Alex Refused to listen, did not want to do his job and did not even answer a simple question like "how much we should pay?" after speaking to him for few seconds we just stood up and left the store. Never ever again! We felt very disrespected and we have received the worst service ever! Shame on you
February 19, 2018
Unprompted review
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