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Jollyfull Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Terrible customer service and reviews

I ordered three swimsuits all in the same size, but they all fit differently and none of them fit. Which I kind of understand because they were cheap to begin with so I wasn’t surprised they didn’t fit, I went to return them and follow their instructions I contacted customer service. Their reply to my email was from a customer service rep named “Amy” who told me, in terrible English, I would have to pay for return shipping but it would be a waste of my time and money to return the items so why didn’t I just try to sell them myself online and she would give me 30% off my next purchase. I insisted that I want to return it, and asked twice what is the return address and have not heard back. I’ve never seen such bad customer service clearly they have a chatbot for customer service. Do not buy from them!

July 24, 2020
Unprompted review

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