Kualo Reviews

Kualo has no matches when it comes to friendly customer support. Their hosting services are also affordable.

Date of experience: August 22, 2024

Kualo staff are invariably responsive, helpful, and friendly.

Date of experience: August 30, 2024

Moving my websites was pretty effortless overall and the sites are working great. Everyone was great to work with and very quick and thorough in their responses. I feel very lucky to have found Kualo!

Date of experience: August 02, 2024

Kualo truly has the best customer service imaginable. I've asked every kind of question imaginable, and they always manage to help in a timely way. Just the best.

Date of experience: July 28, 2024

This is probably the WORST hosting platform we have used (and as professional web developers we have used many). The platform is not intuitive, full of glitches, and support is terrible.

We are also being charged 10x the subscription price, and support is not responding to our questions about why. Needless to say, we will be switching back to our old provider ASAP.

Date of experience: July 26, 2024

Kualo, are a top level hosting provider. Fast and friendly support who always endeavour to fix any problems. Highly recommended.

Date of experience: July 31, 2024

We're absolutely chuffed with our newly created website hosted by Kualo. it's user friendly, great to navigate and is proving popular with our online viewers.

Well done Kualo!

Date of experience: July 17, 2024

I transferred my domain to save a little money. The process was so easy and fast it really surprised me. I wanted to add email forwarding and the support team responded quickly and clearly. They set things up for me in minutes.
Absolutely no problems with Kualo - they are fast and efficient and great value for money.

Date of experience: May 29, 2024

Super.
I run hundreds of websites with Kualo, and I use it since 2021. The assistance have always been absolutely excellent, and the servers got upgraded over time. I first saw a better RAM offer for my accounts, and recently the CPUs were replaced with faster ones.

Really good job and great attitude.

Date of experience: March 24, 2024

Kualo's support is not just fast and helpful, it is also proactive; they make you feel as if they are truly part of your business, taking care of faults and issues, no matter how trivial or challenging. Their knowledge of Linux server admin, networking, web servers, domains and DNS is the best I've come across in 24 years of running websites.

Date of experience: May 11, 2024

Recently, we changed our web hosting over to Kualo.
Kualo offer to host registered charities free hosting in return for having the domain name registered with their service. This seemed like a completely fair exchange.
Their support has been very quick and easy to follow. Really can't fault this service.
The site is responding quickly and we are happy in our new home.

Thank you very much to the Kualo team for all their help getting us transferred across and supported.

Date of experience: December 16, 2023

I opened an account yesterday with a view to install a piece of software. Unfortunately, the software was out of date and couldn't be installed or used as intended, not Kualo's issue at all. Since that was the only purpose of opening the account, Kualo refunded me in no time.
I have found their support first class and once I need another hosting account, I shall not hesitate to use Kualo again.
Truly outstanding!

Date of experience: March 06, 2024

I recently migrated two websites across to Kualo. For some reason the first one crashed during the process but Kualo sorted it out within a few hours. I am most greatful. Email accounts transferred too and both websites now running without any problems on the new server. Domain names transferred too and SSL installed without a problem. Great service and very competitive, honest pricing with no silly introductory offers.

Date of experience: May 10, 2023

As I'm Treasurer of a charity, it was good that Kuala offered me a free transfer of the website.
They responded quickly to my request.
Technical details were sorted out with only a slight input from my previous web host.

Date of experience: March 16, 2024

Kualo has been extremely reliable for my website/s. I believe my site has only gone down once in the many years I've had hosting with them.

Their customer and help support is amazing. Very helpful and knowledgeable staff and very willing to help with whatever your issue is.

I did find, however, their website builder not to be very intuitive or user-friendly, so have not used that myself.

Would I recommend Kulao? Indeed I would.

Date of experience: August 24, 2023

I host around 30 sites via Kualo for the last 3 years and find everything very easy and the support great! Much better than experiences with other hosts. No downtime, handy tools! Wonderful that you know that you are helping out the environment by having green hosting too! Nice touch that they partner with Ecologi to plant extra trees too.

Date of experience: January 15, 2022

I've been a number of sites with Kualo for many years now, and only have good things to say about them. Their technical support is awesome and will usually sort out any probledm you might in a matter of hours (if not minutes), even of Sunday evenings :), their finance department is friendly, competent and very helpful. And their green credential are impressive.
If you're looking for the best hosting company, look no further. You could easily find a lot worse (I have), but you'd be lucky to find one as good as them.

Date of experience: March 17, 2023

We have been with Kualo for many years at this point. We have been utilizing their basic free hosting for charities. It has been a wonderful experience and allowed us to put a presence on the internet for our very small youth sports organization. The uptime has been unmatched. I can't recall a downtime. We had no problems and the minor configuration questions I had were answered quickly and accuratly. I have found their help center to have many of the answers we need. Great service.

Date of experience: May 11, 2023

The team at Kualo has been fantastic. Kualo is providing website hosting for our charity free of charge. They have been really helpful with setting up our new website.

Date of experience: March 22, 2024

Kualo have kindly given us a free website package for our charity Worcester Talking News and we are very grateful. It’s not a basic package either, it has a huge range of features and is excellent. The communication has been superb. They responded in person really quickly to help get everything setup and a support request was answered within an hour and both were so helpful and professional. Really impressed and grateful. Thank you Kualo!

Date of experience: October 15, 2022