DO NOT USE THIS COMPANY THEY ARE DISGRACFUL!
DO NOT USE THIS COMPANY.
THEY ARE A COMPLETE DISGRACE!
A COWBOY OUTFIT!
Avoid This Company They Are Disgraceful
Avoid using this very uncompassionate, thoughtless, aggressive and totally unprofessional company. I had a bill that I was paying by agreed installments, I became seriously ill and could not make the final payment of £300
The solicitor who undertook the work for me said that she would inform accounts not to pursue. Despite this I was threatened by one of the owners of the company a female who made horrendous threats to me. I had just lost my uncle to the corona virus, my fiancé was working in A&E on the corona virus unit at the time when there was a shortage of PPE and was working 12 hour shifts in tough conditions.
I kept Larken & Co informed that I was at that stage unable to pay the £300 and that I required more time, they ignored this and made horrendous threats which had a detrimental effect on my health in an already stressful time.
I had regularly made payments so this was not a case that I did not want to pay, it was simply at that present time I had no income and could not afford to pay as I had not worked for seven months as my industry was on lockdown and I was not entitled to any government help which in itself was a disgrace.
This company was not one bit compassionate, all they wanted was their £300 no matter what, despite the fact that I had a payment plan in place.
They threatened to take me to court which was an absolute joke as any Sane Judge would have kicked the case and them out of court.
Save yourself lots of trouble and use a reputable company, one who does not make threats to a vulnerable person.
Their complaint system is NOT FIT FOR PURPOSE. They did not even have the social intellegence to telephone me to discus this matter like an adult would.
This whole matter could have been handled in a professional and compassionate manner and not Bully and make horrendous threats to one of their customers.
I deeply regret ever Instructing this "Cowboy Outfit" of a company!
I made complaint to The Legal Ombudsman, what an absolute bunch of usless cowards they are. A male staff member at Larken & Co who deals with the complanits who ironically is one of the partners would not provide me when requested the information I required to made my case to The Legal Ombudsman, claming that The Legal Ombudsman would not request such information. This staff member even made direct contact with The Legal Ombudsman and instructed that they do not investigate my complaint, now the best bit, The Legal Ombudsman then refused to look into my case, now there is a fine example of The Tail Wagging The Dog, very suspisious and when I have told others of this matter they expersss that there must be underhanded behaivor going on, very corrupt one would think.
So what is the point of having The Legal Ombudsman when they are totally spinless and some would say CORRUPT!
It just goes to show in times like these how companies are willing to use threats and bullying towards a vunerable person.
They are a COWBOY OUTFIT!
You only have to read what other customers think of Larken & Co on any "Review Solisitor" websites and you can see that I am not the only person who has received such an appauling service from this company.
DO NOT USE THIS DISGRAFUL AGRESSIVE COMPANY.
December 10, 2020
Unprompted review