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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently express satisfaction with the service they received, highlighting the professionalism, knowledge, and patience of the representatives. Consumers felt well-supported throughout the entire process, from initial inquiries to policy selection and beyond. Many reviewers specifically commend the representatives' ability to explain complex information clearly, answer detailed questions thoroughly, and provide tailored solutions to meet individual needs. People appreciated the prompt and efficient communication, with representatives often going the extra mile to provide regular updates and address any concerns. The overall sentiment is that the company's representatives are dedicated, friendly, and genuinely committed to helping customers find the best insurance options for their unique circumstances. The level of service is so high that many reviewers express their intention to recommend the company to friends and family.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

Recently engaged with Chris Anderson for my renewal of my life insurance with Zurich. He acted promptly and efficiently, and made me feel at ease. I would certainly get back to him for future assistan... See more

Company replied

Rated 5 out of 5 stars

I have nothing but praise for Chris Anderson at Lifebroker. I have been insured through them for 11 years and when the premiums got too much for me, he carefully and clearly guided me through my optio... See more

Company replied

Rated 5 out of 5 stars

We've had insurance through Lifebroker for years, however haven't had to seek assistance for some time. We got in touch with Lifebroker recently to make an adjustment and were pleased to see Chris... See more

Company replied

Rated 5 out of 5 stars

Left a message for Lifebroker to return call on Thursday 11/11/2021. Received a call from Albert Tran on 12/11/2021. Reviewed insurance cover and did a comparison with other insurers for best premiu... See more

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Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

Life insurance decisions are big ones: we get that. Together with our partners, we help our customers make confident choices by comparing policies from some of Australia’s leading life insurers, all in one place. Our customers can choose from comprehensive policies, while easily comparing the features, benefits and premiums of each policy, and select the options to best suit their needs. Lifebroker is more than just a comparison site. We also support our customers for the life of their policy - from application to adjusting cover down the track. We help our customers get the cover they need to protect their lives and loved ones with confidence, while saving them valuable time, money and hassle along the way. To find out more about Lifebroker, visit lifebroker.com.au. If you’re interested in partnering with Lifebroker, email us on https://www.lifebroker.com.au/contact-us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

285 reviews

5-star
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Rated 5 out of 5 stars

Thanks Chris!

I recently updated my insurance cover with the help of Chris Anderson, and it was a pleasant, stress-free experience.
He was patient, clear and always quick to respond to my questions.
I felt comfortable the entire time, never rushed, and always informed.
Thanks, Chris!

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Recently engaged with Chris Anderson…

Recently engaged with Chris Anderson for my renewal of my life insurance with Zurich. He acted promptly and efficiently, and made me feel at ease. I would certainly get back to him for future assistance. Well done Chris, and keep it up.

August 26, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're happy to hear that the renewal process was efficient and comfortable Harjit. We appreciate your kind words and are glad you felt at ease with Chris. Thanks for your positive feedback!

Rated 5 out of 5 stars

I was referred to Bhavesh by a friend

I was referred to Bhavesh by a friend. He is so excellent in providing the information regarding my life insurance. He also made the overall process of buying insurance very easy. I would suggest anyone looking to buy life insurance to contact him.

July 22, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thanks Binal - we're happy to hear that the information provided about life insurance was excellent and the buying process was easy with Bhavesh. We appreciate the suggestion to contact us, and we thank you for your positive feedback.

Rated 5 out of 5 stars

I have nothing but praise for Chris…

I have nothing but praise for Chris Anderson at Lifebroker. I have been insured through them for 11 years and when the premiums got too much for me, he carefully and clearly guided me through my options without pressuring me. When Zurich made mistakes, he acted for me, quickly correcting them and getting us to a satisfactory conclusion. Thank you, Chris!

July 14, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We appreciate your long-term trust in our services and great feedback on Chris. It's great to hear that the guidance provided was helpful in navigating your insurance needs and resolving issues. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

I spoke to Bravo regarding my life…


I spoke to Bravo regarding my life insurance needs, and I must say, he provided exceptional service. Being self-employed, it can be challenging to find the right cover, but Bravo made the whole process simple and stress-free. He explained everything clearly, did a thorough comparison, and helped me choose the best policy that suits both my personal and financial situation. Highly professional and genuinely helpful—I’d definitely recommend Bravo to anyone looking for reliable insurance advice!

May 16, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're happy to hear that your experience was simple and stress-free. It's great to know the general advice provided met your needs as a self-employed individual. Thank you for your positive feedback and recommendation!

Rated 5 out of 5 stars

Efficient and professional

Everything was handled with a few simple phone calls. Very happy with the efficiency and professionalism by the team

June 26, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're happy to hear that our team provided efficient and professional service. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Very helpful and efficient

Chris was so helpful when I needed to cancel
my policy and confirm status of it after a few days. It was the smoothest experience I had when I tried to change insurance policy on any brokers.

June 17, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're happy to hear that your policy cancellation was smooth. We appreciate you letting us know about your experience with changing your insurance policy.

Rated 5 out of 5 stars

Revisited Life Policy.

Revisited Life Policy.
Chris has followed up with my life policy which I needed to update and it was done promptly and with easy.

June 17, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're happy to hear that the life policy update process was prompt and easy for you. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Alexander was very helpfully in…

Alexander was very helpfully in assisting obtaining quotes for the coverage I required.

June 16, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're happy to hear that Alex's assistance in securing the coverage options you required was helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Friendly helpful professional service

Friendly helpful professional service. Great follow up and confirmation

June 9, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We appreciate you taking the time to share your positive experience. We're happy to hear that you found our service helpful and professional.

Rated 5 out of 5 stars

Bravo was awesome

Bravo was awesome, did everything he could and kept me in the loop the whole time. Clearly well versed in the world of insurance brokers, and customer service.

May 29, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're glad you enjoyed your experience and appreciate your positive feedback. It's great to hear that our service met your needs. Thank you!

Rated 5 out of 5 stars

Emma

Chris Anderson was fantastic to deal with!! He made the process simple and easy. Highly recommend him if you’re looking for amazing service.

April 23, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're happy to hear that the process was simple and easy for you, Emma. Thank you for recommending our service!

Rated 5 out of 5 stars

Chris Anderson was great in customer service

Chris Anderson was great in understanding our current needs and amending our policy cover to suit. His manner is very polite, friendly and efficient.

April 22, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're happy to hear that you had a positive experience, Ruth! We appreciate your feedback and are so glad we could meet your needs.

Rated 5 out of 5 stars

Bhavesh was very friendly and same time…

Bhavesh was very friendly and same time very professional. I would highly recommend this company for insurance. They answered my all question which was unanswered for long. Thank you

March 23, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We appreciate your feedback. We're glad you found our team helpful and professional. It's great to know we could answer your questions!

Rated 5 out of 5 stars

Bhaveshkumar (Bravo) was excellent to…

Bhaveshkumar (Bravo) was excellent to talk with about our life insurance policy. Due to certain health issues one company couldn’t accept my application but Bravo sought out other companies and supported me through the answering of questions. He was very thorough and overall just wanted to ensure he could help

March 19, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Jessica! We're so glad that you had such a pleasant experience with Bravo and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Breadth of fresh air

Chris Anderson was a breadth of fresh air! Great listening skills and so helpful and patient.Thank you for all your help with our insurances. Very happy with the outcome.

March 3, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Melissa! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.

Rated 5 out of 5 stars

highly recommended

I highly recommend Vishal Pandya for providing excellent service and support in securing a suitable insurance. Overall, I found Vishal very professional and knowledgeable about the various policies in the market and helped me to tailor to meet my requirements.

February 18, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Sanjeev! We're so glad that you had such a pleasant experience with Vishal and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Bravo Bravo!!!

Bravo was excellent throughout the process, he has helped and guided me through all the paperwork at every point in the application process. I am very happy with his service. Thank you!

February 18, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Mary Anne! We're so glad that you had such a pleasant experience with Bravo and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Bravo has been amazing throughout the…

Bravo has been amazing throughout the process, he has helped and guided us thought all the paperwork. We are very happy with his service. Thank you!

February 10, 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Rick! We're so glad that you had such a pleasant experience with Bravo and will be sure to pass on your kind words.

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