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Company details

  1. Cosmetics Store

Written by the company

Lunélie is a UK-based beauty brand specialising in sustainable, premium cosmetics. Our flagship product, The Icon Collection, is a set of magnetic eyelashes renowned for their handmade, luxurious craftsmanship. Paired with our signature Avant-Noire magnetic eyeliner, our lashes are changing the game. With 7 magnets per band, and five stunning styles to choose from, we're taking the falsies world by storm. ;)


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

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Rated 5 out of 5 stars

I have never had such good customer…

I have never had such good customer service ever. I wrote on amazon that I couldnt cope with their magnetic eyelashes and that they were all too long.

I have just received a lovely letter,advice to watch their video and a refund of the original eyelashes. Thank you so much Lunelie what a wonderful customer service. This product is much easier and also easier after watcihng the video.

March 5, 2022
Unprompted review
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Rated 5 out of 5 stars

5 Stars

Order arrived the next day. Lashes were beautiful, the missus was very pleased.

March 2, 2022
Unprompted review

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