Mioskincare Reviews

Things to improve in website and costumer service

I'm changing my review, although I think Mioskincare needs to improve several things. For instance, on their website they could give the option of confirming the details before placing the order. Also, they ask for phone numbers, so it shouldn't be an issue to call when something is weird in an order. After chasing them for several days, through the live chat, FB and Twitter, they send a message through their website informing me they credited my account with the total amount of my purchase so I could place my order again. I will just add that the people in the live chat are not very helpful and rude. But the girls in social media were super nice, friendly and patient with me. I'm thankful because with the 'lockdown' it would be difficult to find other products around in stores. I hope now I can try the products next week and make a review about them. Thanks!

Very smooth creams and they smell…

Very smooth creams and they smell really nice.
Even with international deliveries, they get to your house super quick!

I have been using the tummy scrub

I have been using the tummy scrub, pregnancy boob tube and the tummy run butter since my mid-first trimester and it has been a miracle, soothes your skin almost immediately and the itchiness disappears too. It's a great investment and value for money too. Thank you team Mio skin for these incredible products and I will definitely recommend this to all my friends and family.

Favourite pregnancy skincare!!

Best range of skincare for pregnacy. Ever product I've used has been fabulous!

Products are really 5 stars

Products are really 5 stars. I really love it, the skin is so soft.

Want to try more!

I have used wonder legs which is amazing! Also bough a mama Mia set as a gift, Excellent products, great packaging too :) !!

Currently using the oil and I love it :)

A bit disappointed

A bit disappointed as they completely overhauled the range the day after I placed my order but I got the old products

WORST CUSTOMER SERVICE EVER

I have ordered product worth $700 dollars and they never delivered them. I kept chasing their useless customer center (you have no other way but to write them!), and after weeks and months of follow up they refused to refund the amount and didn't bother to see what happened to the undelivered shipment.

If you are not in the US, think 10 times before ordering from this scam company.

Miracle product has made such a difference

I cannot recommend this brand highly enough. I am currently pregnant for the third time and I only wish I had found mama mio sooner. I suffer terribly with itchy skin during pregnancy and have never previously found a product that offers any relief at all... until now! From day one using the scrub and tummy rub my intense itching stopped completely and my skin has looked and felt great. The butter feels so nice and isn’t at all greasy and leaves my skin feeling well hydrated and so soft. Every pregnant mama needs to use these products!!! Worth every penny.

Just a quick message to say what a…

Just a quick message to say what a great customer service team you have! Very hard to find these days!!

Lovely Products

Lovely products, looking forward to giving this as a present. Customer service was good, especially from Chlo, who was so helpful with a query. Thanks very much.

Worst customer service ever

Worst customer service ever! I never received the free facial wash that was supposed to be in the order and the reply from the customer service was:
‘ Lucia,

Thank you for getting in touch.

I am very sorry but I can see that this free gift was not added to your order at the basket therefore I am unable to send this out for you. ‘

What company think this is good customer service?! Very disappointed.

Update 08/01/2020 - after the first message prompted by this review, no more communication from mio skincare...

Fantastic Range

An excellent place to purchase all the creams, gels and everything else your skin needs to look & feel great.

Very good customer service

Very good customer service. Received my item damaged but very quick to respond and resolve my problem.! Still waiting to see results but will continue using. Very happy

Expensive

Ordering was fine. Came quickly and well packaged. I used the product for 1/2 weeks and almost ran out. For the price you don’t get a lot. I’ve had to order another already. As I want results I’ll continue to use. But at the moment. No change in scars or skin. Just my bank balance dip.

5 stars!!

5*, great products, love it!! and no strech marks at 34 weeks :)

Delayed order - poor customer services

Ordered my item on 03/09 10 days later and it still hasn’t arrived! I’ve had two automated emails to say it’s been delayed but nothing to say why or if and when I will receive the item! I’ve spoken to someone on the telephone and by live chat and both customer service advisors were extremely unhelpful saying they couldn’t help and would need to email customer support and they would investigate and contact me by email! Sorry....are you not customer services? Neither seemed bothered and quite frankly sounded bored when talking to me....I order from all sorts of companies and the customer service for mio is by far the WORST I’ve experienced! Let’s hope when I eventually receive the product it’s better than their customer services! If I ever receive it!!!

Products that work

Double Buff: easy to apply pre shower and rinsed off without prolonged rubbing. Great refreshing citrus smell, lovely in the morning. Immediately felt the difference in skin; smoother and less dry. Pleasure to use.
Get Waisted: was sceptical but in a week skin condition and tone hugely improved. Noticeable less bloating and firmness returning. Fab.

Mioskincare is excellent product.