MoniMaster Reviews 95

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've got very good support multiple times from Vivian. The response is quick, she listens for the described issues. I appreciated how she tooks ownership of every request and followed through until... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with customer service, especially with Vivian. She was extremely kind, professional, and very helpful throughout the whole process. She responded quickly and made sure... See more

Company replied

Rated 5 out of 5 stars

Just wanted to come on here and thank Celine for her amazing customer service. She responded to my concern via email quickly and efficiently addressing my need exactly. I really appreciate her hard wo... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Support – Thank You, Elsa! I would like to sincerely thank Elsa from the MoniMaster support team for her outstanding assistance. She was professional, kind, and very resp... See more

Company replied

Company details

  1. Software Company

Written by the company

Discover an effective parental control app. Learn how to track a phone with MoniMaster's advanced features and comprehensive tools, available on Android, iOS, WhatsApp, and iCloud.


Contact info

4.8

Excellent

TrustScore 5 out of 5

95 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great customer service from Elsa

Great customer service from Elsa. Had an issue and it was resolved quickly and with respect

June 24, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

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Rated 5 out of 5 stars

Very helpful and friendly Catalina was…

Very helpful and friendly Catalina was exceptionally patient with me and all my questions

May 28, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

Subsrciption

Having a great customer service with Vivian that willing to assist customer issue and her response was fast which created a great customer experience. Good job Vivian.

May 22, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

Excellent

I am a new user and been using MoniMaster Pro for the last 2 weeks and I must say that I am happy with it. Recommended.

May 15, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

Thanks my friend Khloe

May 10, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

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Rated 5 out of 5 stars

Very good customer service Khloe was…

Very good customer service Khloe was very helpful .

May 7, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

Millie was great with a fast response…

Millie was great with a fast response to my questions and helped me resolve a few issues on my end, I am so happy with this purchase, highly recommend

April 27, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

Application is very helpful

Application is very helpful, customer service “Vivian” very friendly and quick replies.

May 1, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

Support team is to cooperative & kaiya…

Support team is to cooperative & kaiya clear all solutions regarding all issues.
Thanks

March 17, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

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Rated 5 out of 5 stars

Helpful supporting team

Thanks to help me as possible as you can and replay fast to my email to solve my issue. I happy to deal with you specially Elsa who give a hand to me 🙏. Beast wishes for upcoming.

February 22, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service, Hattie is the person who helped a lot in solving my problems, very knowledgeable and kind. Thank you so much!

April 18, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support


Rated 5 out of 5 stars

Thank you, support service, and thank you, Celine.

I would like to thank the support team for their quick response and answer to requests and questions, especially the employee Celine, who was always keen on quickly responding and answering customers, which makes us trust your company and your products. Thank you, support service, and thank you, Celine.

April 12, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

I thank Elsa for her excellent service…

I thank Elsa for her excellent service and support in addition to her fast response.

Thank you.

Regards,
Ahmed Sabar

April 12, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

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Rated 5 out of 5 stars

Great support and service – Thanks Kaiya!

I was facing a few technical issues initially, but the customer support—especially Kaiya—was very helpful and patient throughout the process. They not only guided me well but also ensured my refund was processed properly. I appreciate the professionalism and quick communication. Highly recommended!

April 7, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

Great customer service

Useful products, easy to install and operate. I had purchased few products and did not realise some of them were not compatible with my device, so I’ve asked for refund for the ones I cannot use. Did not expect to get an answer so quickly, I must admit that previous experiences with other companies were very disappointing. Great customer service from Monimaster staff, Millie has replied quickly to my email and she solved my issue. They value their customers and demonstrate can do attitude in dealing with their queries.

March 29, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

Thanks to Vivian give me a perfect customer service experience

Thanks to Vivian, a technical support expert. When I sent an email with relevant questions, she had a lot of professional knowledge and was positive and patient to answer my confusion, also provided various ways to solve the problem. I think she is really an excellent technical support expert. Thank you for helping me solve the problem.

March 25, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

Celine a customer support did the right….yes

Celine a customer support did the right things when received my email inquiry .
Unfortunately Monimaster did not have total solution for CellPhone monitoring which able to track and precisely know the target location

March 15, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

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Rated 5 out of 5 stars

GOOD Celine

March 15, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

The service and the response which i received from customer service was amanzing

Millie i appreciate and thanks for your regular support till my problem resolved ,i am very satisfied and happy with the support of customer service specially millie.
They constantly communicate with me and guide me with each steps till my problem resolved.
Once again thanks for your support .
it shows the company reputation and seriousness about our customers and our product.

March 14, 2025
Unprompted review
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Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

Rated 5 out of 5 stars

I joined to Monimaster after got…

I joined to Monimaster after got experience engh with other's websites, they are professional team and surveillance services even with facing technical issues they are really professional 👏

January 15, 2025
Unprompted review
MoniMaster logo

Reply from MoniMaster

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers the best service.
Wish you a good day!
MoniMaster support

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