Outlet PC Reviews

37,499  Excellent
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4.5

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Rated 3 out of 5 stars

Outlet pc delivery needs checking

Outlet pc is a good site and I actually use it regularly. I wouldn’t describe them as a honest company though, I live in Spain and use their Spanish outlet and whilst this might seem cynical, here in Spain often nothing is what it seems. I usually get my daughter to order from them. Two recent purchases have created problems, i probably order via them two or more times a month. The first one was a children snack box from LU, 30 snacks with a short shelf life of a month for 39 cents, this was the reason for the order though I added a couple more items. When it arrived the add ons were there but the ordered LU snack boxes were two individual chocolate biscuits casually tossed in and broken by the other items. My daughter contacted, they offered a 78 cents refund which she pointed out was not good enough as the reason for the order was the snack boxes. They refunded the postage plus the 78 cents. LU individual chocolate biscuits can be brought for around 20 cents even from the cost prohibiting kiosks. Yesterday we had another order arrive, but missing an exfoliating facial gel. They just replied, out of stock-will initiate a refund. Thats crooked, wait until you raise it or keep it. They don’t include invoices and I think its for that reason, they actually don’t want to refund. Check the delivery carefully is my advice

Date of experience: January 14, 2025


Rated 5 out of 5 stars

very positive experience

Bought a heavily discounted external monitor - 35pct off vs. normal online retail. Came a week later, shipped from Spain, packaged very well (3 layers of bubble wrap), the product is perfect (the box has descriptions in cirillic, so i guess this was a product originally intended for Russia - but other than the box, everything else was in English). Good experience.

Date of experience: February 23, 2024


Rated 5 out of 5 stars

Very satisfied

Very satisfied, they are really helpful in finding alternative products if your chosen one is not available...and they have the best costume options for laptop available online, best prices, simply the best

Date of experience: September 03, 2024


Rated 5 out of 5 stars

100% recommended

I have bought from pc outlet loads of times excellent prices first class service 👏 👌 👍

Date of experience: November 18, 2024


Rated 5 out of 5 stars

Delivery within 2 days

Delivery within 2 days, all items well packed to protect contents. Food items which are nearly out of date are shown clearly in the description.

This is only the second time I have used Outlet-pc but I would definitely buy from them again and recommend them to friends. Thank you!

Date of experience: May 08, 2024


Rated 5 out of 5 stars

My refurbished monitor came in time and…

My refurbished monitor came in time and was in good condition,
The package missed a usb c video cable (supposed to come with the monitor), I contacted the customer support and got 20 euro refund for the missing cable which can buy me a similar one.
The customer support answered me in less than an hour.

I think a good customer support is always nice to have, satisfied so far

Date of experience: October 30, 2023


Rated 5 out of 5 stars

A good company

A good company, well known products at a great price, easy ordering and follow up and fast delivery, excellent.
We purchased a Tefal steam generator, cheaper than Amazon and other stores even with the delivery added.
Well packed and quick delivery.

Date of experience: March 26, 2024


Rated 5 out of 5 stars

The original price of the Tefal…

The original price of the Tefal cookware set was approximately 140-180€ on different websites, but I paid only 75€ with the cargo here. Thanks for this nice opportunity. Although the set was a refurbished one, there was no defect in the pots and pans I bought.

Date of experience: November 07, 2023


Rated 5 out of 5 stars

I am still looking for the defect :D

I bought as discounted product described as having an aesthetic defect. I haven't found any defects on the screen I received, I am more than happy with the product.

Date of experience: May 03, 2024


Rated 5 out of 5 stars

Great first impression

I admit being a little worry after seeing some of the negative reviews, but I'm glad I took a chance. The product arrived in perfect condition (quickly, I must add) and I love them!

Date of experience: November 07, 2023


Rated 5 out of 5 stars

Very good

Fast delivery, surface laptop 4 for an excellent discount price, well packaged... i will buy here again. Thx from the Netherlands.

Date of experience: July 08, 2024


Rated 5 out of 5 stars

Excellent!

Bought just two items and both arrived promptly with many e-mail updates. Great communication and will buy again with confidence.

Date of experience: May 14, 2024


Rated 1 out of 5 stars

I am still waiting for my goods to…

I am still waiting for my goods to arrive tried calling got no answer and no joy with emailing them, I have rang the phone number several times I get no answer so I don't know how your meant to get in touch with them .I have tried to email the address that it said to and all I get is that's no email is found and no one answers the phone

Date of experience: September 27, 2024

Reply from Outlet PC

Hello,

We are not aware that you have written to us, if you have a problem you can email infoweb@outlet-pc.es, and we will see how we can help you.

Regards.


Rated 5 out of 5 stars

Good experience

It was shipped and delivered fast, the computer was on a perfect condition and is working perfectly as it should.
And also the price was really a perfect deal.

Date of experience: August 05, 2024


Rated 2 out of 5 stars

The customer service is really bad

The first interaction was a year ago when I tried to confirm the compatibility of a digital pen and a tablet. Whoever wrote the listing to made a mistake but to return it they still wanted me to pay shipping and do all the leg work. The second was when I tried again, this time I emailed and double checked and emailed directly. They told me it had gone missing in the post because I had written the address incorrectly and told me I had put Lérida instead of Lleida, I double checked the confirmation of order email and the address had been entered correctly. Why lie? So easy to check. Don't order from here.

Date of experience: August 13, 2024

Reply from Outlet PC

Hello,

Please open an incident from your customer account or send an email to "infoweb@outlet-pc.es" so that we can review what happened and provide you with a solution as soon as possible.

You can refer to this comment.

Regards.