Outlet PC Reviews

32,614  Excellent
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

A good company

A good company, well known products at a great price, easy ordering and follow up and fast delivery, excellent.
We purchased a Tefal steam generator, cheaper than Amazon and other stores even with the delivery added.
Well packed and quick delivery.

Date of experience: March 26, 2024


Rated 5 out of 5 stars

Bought a laptop

Bought a laptop, didn’t need it they took it back no questions asked and refunded very quickly. Highly recommend!

Date of experience: March 28, 2024


Rated 5 out of 5 stars

very positive experience

Bought a heavily discounted external monitor - 35pct off vs. normal online retail. Came a week later, shipped from Spain, packaged very well (3 layers of bubble wrap), the product is perfect (the box has descriptions in cirillic, so i guess this was a product originally intended for Russia - but other than the box, everything else was in English). Good experience.

Date of experience: February 23, 2024


Rated 5 out of 5 stars

Outstanding

Competitive price, excellent condition of the good (despite mentioning in the description that the box was damaged), fast delivery! Best experience! Thank you!

Date of experience: April 04, 2024


Rated 1 out of 5 stars

PC OUTLET is a scam

I recently bought a reconditioned graphics card that makes bad contact so it needs to be connected several times before the motherboard recognizes it. It got to my hands in 25-1 and i sent it back some days later.
I thought I was being given a refund since it didn´t work, but they "made tests and it worked perfectly", of course after turning my pc 10x before playing due to bad contact it works normally. I asked for a refund multiple times and it was not given even though they have 14 days refund. The first refund was asked in the 1st of february, so well in the 14 day period...
I DO NOT RECOMMEND BUYING ANYTHING HERE!
Its 14-03 and I am still sending this GPU back and forth and I'll continue to do that until its fixed for this matter, I get my refund or until they get tired of paying ups shipping.
If this is not well solved i'll be sending this matter to my laywer... I have emails that confirm all of this written above.

Date of experience: March 14, 2024

Reply from Outlet PC

Hello,

We apologize for the inconvenience. We have sent you a request for information so that you could provide us with your order details and thus assist you, but we have not received a response from you. In this case, if you need anything, you can contact our support team via email at "infoweb@outlet-pc.es".

Regards.


Rated 1 out of 5 stars

Not the right item

Ordered one keyboard, to be specific Corsair K60 Pro, the box is right but the inside of it, is definitely not the keyboard I ordered. It was supposed to be a present for my friend, when he opened it, he got disappointed same as me.

Date of experience: February 15, 2024

Reply from Outlet PC

Hello,

We apologize that the received item was not the correct model. In these cases, you can open an incident through the website or contact customer service via email at "infoweb@outlet-pc.es" and they will assist you in finding a solution.

Regards.


Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, great price!
The product I ordered arrived in excellent packaging as it was delicate and I was happy about quality too.

Date of experience: February 23, 2024


Rated 1 out of 5 stars

NUNCA MÁS !!!!!

Unfortunately this company doesn't even deserve one star. Only the shipping worked relatively smoothly. But then you were left completely alone with the problems (BIOS, hard drive). Inquiries were answered in a language that was foreign to me. Unfortunately, I trusted a good friend and decided on Outlet PC. That was a mistake. A costly mistake. NEVER AGAIN !!!!!

Lamentablemente esta empresa no merece ni una estrella. Sólo el envío funcionó relativamente bien. Pero luego te quedaste completamente solo con los problemas (BIOS, disco duro). Las consultas fueron respondidas en un idioma que me era extraño. Desafortunadamente, confié en un buen amigo y me decidí por Outlet PC. Eso fue un error. Un error costoso. NUNCA MÁS !!!!!

Date of experience: November 20, 2023

Reply from Outlet PC

Hallo,

Wir bedauern zutiefst, was mit dem erhaltenen Produkt passiert ist. Unser Support-Team hat sich in Deutsch mit Ihnen in Verbindung gesetzt, wie wir feststellen konnten. Da Sie kein Video des Problems zur Verfügung stellen können, müssen sie das Produkt abholen lassen, damit die Qualitätsabteilung es überprüfen kann. Entschuldigen Sie die Unannehmlichkeiten.

Wenn Sie weitere Fragen haben, zögern Sie nicht, sich mit uns in Verbindung zu setzen.

Mit freundlichen Grüßen.


Rated 5 out of 5 stars

Very great

Very Professionel

Very quick and cheap shipping even international, a lot of choices, I was kept informed on all the steps of my order, the product arrived in perfect condition. For that agressive low pricing, frankly I was not expecting much, but this definitely was a good surprise. Worth every single penny spent on it. Would buy again in the futur.

Date of experience: September 06, 2023


Rated 5 out of 5 stars

Best experience I've ever had in…

Best experience I've ever had in Europe!
I bought a Garmin smartwatch which arrived faster than expected. The watch had a minor issue related to Wi-Fi. The store offered excellent post sale service! Money was reimbursed immediately when they determined the watch was defective. Highly recommend it!

Date of experience: June 25, 2023


Rated 5 out of 5 stars

Globally a nice experience

Globally a nice experience, the computer was in very good condition. Just a note that the keyboard came is Spanish, I believe that without that note should come in US (International). Also the package was not very good. But what interests the most, the Mac came untouched and with battery health at 100%.

Date of experience: September 05, 2023


Rated 5 out of 5 stars

My refurbished monitor came in time and…

My refurbished monitor came in time and was in good condition,
The package missed a usb c video cable (supposed to come with the monitor), I contacted the customer support and got 20 euro refund for the missing cable which can buy me a similar one.
The customer support answered me in less than an hour.

I think a good customer support is always nice to have, satisfied so far

Date of experience: October 30, 2023


Rated 5 out of 5 stars

The original price of the Tefal…

The original price of the Tefal cookware set was approximately 140-180€ on different websites, but I paid only 75€ with the cargo here. Thanks for this nice opportunity. Although the set was a refurbished one, there was no defect in the pots and pans I bought.

Date of experience: November 07, 2023


Rated 5 out of 5 stars

Great ultrabook received quickly

Great ultrabook received quickly.
The only thing that I would improve is the delivery in France. UPS didn't stick with the initial delivery date and delivered 3 days later. The package was damaged and partially opened but the laptop was still under blister so I accepted it.

Date of experience: July 09, 2023


Rated 5 out of 5 stars

Mi espanol no es bueno

Mi espanol no es bueno, so ill do it in english, bought a laptop here for half the price a new one would cost and its literally just as good! Only thing you gotta pay attention to is that there is no preinstalled windows most of the time. Other than that im happy as can be with my purchase.

Date of experience: July 24, 2023


Rated 5 out of 5 stars

I ordered some supplements on the…

I ordered some supplements on the Thursday, they were scheduled to arrive on the following Monday or Tuesday. Amazingly they were delivered the next day after ordering, so on Friday!
Great service from Outlet PC!

Date of experience: August 02, 2023