Quick delivery and super product
Quick delivery and super product. Really good.
Photobox Reviews
1,960 • Average
Late delivery even if you wrote that…
Late delivery even if you wrote that orders would be delivered before Christmas break. When I called Photobox Hotline i waited more than 20 minutes with no one answering. Very poor service
I loved the photo magnets
I loved the photo magnets. Great quality and very affordable.
Disappointed
I have ordered many years now, now the plastic cover is also not there anymore.... price did not reduce in comparison
It was really easy to organize the…
It was really easy to organize the photos on the website. The delivery was fast, and the layout was beautiful!
Declining quality
We have been using Photobox for the past 10 years and sadly the quality of the prints as well as the paper being used have significantly declined over time. The paper keeps getting thinner and thinner, there is no separate cover for the first page of the calendars and the print quality is getting more blurry with colours looking very artificial. Will have to look at other options next year
Lovely
Lovely! Will use them again!!!
I am a longstanding customer
I am a longstanding customer - normally this company produces good quality products. In one instance there was a scratch on every page of my diary and they replaced it. However this time our family Christmas cards were so dark that you could hardly make out our faces. I complained and didn't receive a reply for nearly a week, instead of the promised 24 hrs. And the reply didn't even make sense:
Wenn ich ein Neudruck mit Bildverbesserung veranlassen, wird es leider bis Weihnachten nicht mehr bei ihnen ankommen.
Vielen lieben dank! I have had to use the cards as there was no offer of reprint, and even if so they would have arrived too late. Disappointed this time.
Very very beautiful ♡♡
Very very beautiful ♡♡
Super Service
Super Service
Späte Anreise, kein Kundenservice, minderwertige Produkte
Sie versenden Produkte viel später als der erwartete Ankunftsstatus angegeben. Es gibt keinen Kundenservice, sie antworten lediglich über ein automatisches System, das eine Liste allgemeiner Antworten und keine persönliche Hilfe bietet. Die Preisvorstellung ist sehr hoch und die Produktqualität unglaublich schlecht - selbst auf den eigenen Hintergründen pixelig, auf dem Cover sehr helle Farben, die die Gesichter in Orange zeigen, 1 von 5 Büchern mit beschädigtem Cover eingetroffen. Es gibt keine Beschwerdeoption auf ihrer Website. Ich bin keine Feedback-Person, aber ich wollte meine Meinung in diesem Fall hier lassen. Auf keinen Fall zu empfehlen.
They send products much later than the expected arrival status provided. Customer service is not existing, they just response through an automatic system that provided list of general answers and not a personal help. Asking price is very high and product quality is incredibly poor - pixelated even on their own backgrounds, very bright colours on cover that shows the faces orange coloured, 1 in 5 books arrived with damaged cover. There is not a complain option on their website. I am not a feedback person, but I wanted to leave my opinion here in this case. Definitely not recommeded.
Reply from Photobox
Hallo Agnes,
vielen Dank für die Bewertung. Ich habe Sie soeben separat noch einmal kontaktiert, da ich noch extra Informationen benötige.
Mit freundlichen Grüßen Susanne vom Team Photobox
vielen Dank für die Bewertung. Ich habe Sie soeben separat noch einmal kontaktiert, da ich noch extra Informationen benötige.
Mit freundlichen Grüßen Susanne vom Team Photobox
delivered ahead of promised date
delivered ahead of promised date
Reply from Photobox
Hallo Saskia,
vielen Dank für die Bewertung.
Es ist gut zu hören, dass wir alles früher als erwartet zu Ihnen geliefert bekommen haben.
Wir freuen uns schon auf Ihren nächsten Besuch.
Mit freundlichen Grüßen
Susanne vom Team Photobox
vielen Dank für die Bewertung.
Es ist gut zu hören, dass wir alles früher als erwartet zu Ihnen geliefert bekommen haben.
Wir freuen uns schon auf Ihren nächsten Besuch.
Mit freundlichen Grüßen
Susanne vom Team Photobox
War alles in Ordnung
War alles in Ordnung
Good company and fast delivery for my …
Good company and fast delivery for my product.
Reply from Photobox
Dear Ben,
thank you very much for your feedback.
We are trying our best to deliver the best service to all our customers.
Best wishes,
Christoph Team PhotoBox
thank you very much for your feedback.
We are trying our best to deliver the best service to all our customers.
Best wishes,
Christoph Team PhotoBox
very bad quality!!!
Ich Made my 120 pics with canon 50d super quality - wha t I've got from photobox is awful!!!! As if my fotos were made with the worst phone camera 1.3 megapix ever.... So much disappointed... :(((((( never!!!!