Pond5 Reviews

13,770  Excellent
TrustScore 4.5 out of 5

4.7

In the Video Production Service category

Write a review

Company activitySee all

Reviews4.7

13,770 total


Sort:


Rated 5 out of 5 stars

A positive experience!

I liked the fact that your web site was well organized, allowing me to enter a phrase describing what I was looking for and then being immediately able to find it, pay for it, and download it. It was a smooth process.

Date of experience: February 04, 2024

Reply from Pond5

Thank you ever so much for your wonderful review Richard! We are so glad to hear that you liked the fact that our web site was well organized, making it easy to find what you were looking for, pay for it, and download it. 

It's fantastic to know that it was such a smooth process and we are honoured to be your partners in production. We can't wait to create with you again sometime very soon!


Rated 5 out of 5 stars

I really like My Dashboard

I really like My Dashboard; all my purchases are listed with lists of Proof of Purchase and my account. Makes it very easy to go to my dashboard and download a sound or to get a proof of purchase when making a video.

Date of experience: February 04, 2024

Reply from Pond5

Thank you ever so much for taking the time to share such fantastic feedback with us Mark! We are delighted to hear that you really like your dashboard and how all of your purchases are listed with their proof of purchase on your account which makes it very easy to get this info whenever you need it. 

It's a pleasure creating with you and we look forward to doing so again sometime very soon!


Rated 5 out of 5 stars

The best site I've found for buying great inexpensive soundtracks

The range of what is available is pretty extraordinary -- and well-described enough that a searcher can find whatever they like. I have bought music and sound effect tracks. I like not having copyright issues, and I like supporting composers. The system is easy to navigate (and I'm an old coot) and the talent is great and the prices reasonable.

Date of experience: February 08, 2024

Reply from Pond5

Thank you very much for your amazing feedback Richard! We are so happy to hear that the range of content available is pretty extraordinary and well described enough that a searcher can find whatever they like.

It's fantastic to know that you have not had any copyright issues and you like supporting our composers. Your support means so much to us!

We are so glad to be your partners in production and we are looking forward to creating with you again very soon!


Rated 5 out of 5 stars

Pond 5 offers outstanding content and customer service!

Pond 5 provides an essential contribution to my production work. The range of media choices in their extensive collection is truly amazing and inspiring, and adds tremendous quality to my edits and projects. They also have the best customer service in the business. This provides a huge value to me in my work, with friendly and efficient help and getting any questions answered. I highly recommend Pond 5 for all stock media needs.

Date of experience: January 31, 2024

Reply from Pond5

Thank you for taking the time to share such thoughtful feedback with us! It's fantastic to hear that we provide such an essential contribution to your production work. 

We are so glad to know that the range of media choices in our extensive collection is truly amazing and inspiring and adds tremendous quality to your projects. We are also delighted to hear that we have the best customer service in the business which provides a huge value to you and your work!

We are honoured to have you as our partner in production and we are excited to continue creating with you again sometime very soon!


Rated 5 out of 5 stars

When looking for b-roll, music and images

When looking for b-roll, music and uniquely applicable images, Pond5 is amazing. They save me so much time and knowing I can use these products in all of my marketing allows be to sleep better at night, as well. I highly recommend using Pond5 as a basic one-stop-shop for great images and b-roll!

Date of experience: February 03, 2024

Reply from Pond5

We are thrilled to receive such fantastic feedback, John. We are proud to offer a marketplace you would recommend and excited to be considered a one-stop shop for great images and B-roll. Your support is appreciated, and we look forward to creating with you soon!


Rated 5 out of 5 stars

A Great Place

When I need to find something good. I always know that I can go to Pond5 to get it. Items that I'm looking for are easy to look up and test to see if it is what I want. Thank you for creating this site and adding new items to the site.

Date of experience: February 06, 2024

Reply from Pond5

Thank you so much, Mark, for sharing your kind feedback. It is so great to hear when you need to find something good, you know you can get it at Pond5! We are proud to have you as our partner in production and look forward to being included in the next one!


Rated 5 out of 5 stars

Great because I chose projects for…

Great because I chose projects for which POND5 had videos to offer. In other words, my YouTube projects with videos I made benefited from what PODN5 had to contribute and I purchased complementary clips and used them in my documentaries.
However, my next 3 projects are completely missing any support in offerings available at POND5. That might improve eventually by POD5 requesting videos for regions

Date of experience: January 28, 2024

Reply from Pond5

We are honored to be included in your YouTube documentaries, Goran. Thank you for choosing Pond5 for your media needs. We appreciate your support of our artist community and hope to create with you again.


Rated 5 out of 5 stars

My life changed over the last year when…

My life changed over the last year when my YouTube channel went from 1K subs to 600K subs and I got monetized. A huge part of my success was made possible by adding Pond5 Licensed music tracks to my videos. Adding the perfect Pond5 music tracks to my videos works because the Pond5 library of music is so huge, the prices are very affordable and I can use them over and over again.

Date of experience: January 25, 2024

Reply from Pond5

Thank you ever so much for taking the time to share such amazing feedback with us Mark! It's fantastic to hear that a huge part of your Youtube success last year was made possible by adding Pond5 music tracks to your videos. We are so honoured to be a part of your flourishing channel. 

It's great to know that our music library is huge, the prices are affordable and you can use them over and over again. 

We are so excited to continue creating with you again sometime soon!


Rated 5 out of 5 stars

Australian Dollars!

Had exactly what I was looking for and at a much better price than other sites. It was great that everything was listed in Australian dollars and I knew exactly how much the clips were going to cost!

Date of experience: February 06, 2024

Reply from Pond5

Thank you for such a kind and detailed review Mick! We are so happy to hear that we had exactly what you were looking for and at a much better price than other sites. 

It's also so great to know that you loved that everything was listed in Australian dollars so you know exactly how much the clips were going to cost. 

We are so excited to continue creating with you again very soon!


Rated 4 out of 5 stars

Quick delivery

Quick delivery, no payment problems. A pity, though, that on one download the music starts after 6 seconds, this is rather long.

Date of experience: February 10, 2024

Reply from Pond5

Thank you for sharing your thoughtful feedback with us! We are delighted to hear that we have such quick delivery and no payment problems. 

We are so sorry to hear that on one of your downloads the music starts after 6 seconds. This is definitely not the norm and we apologise for this glitch. Please feel free to reach out to support@pond5.com if you are unhappy with this shot and would prefer a refund instead. 

We hope to create with you again sometime very soon!


Rated 4 out of 5 stars

Archive film footage

Ii purchased three of your archive film footage pieces to use in my short film about the weekend of JFK's assassination as seen through the eyes of a child. Once my film is completed (currently in post-production / editing) my rating may be even higher, but it is too early to tell at this point exactly how well this footage works within the content of the film.

Date of experience: January 29, 2024

Reply from Pond5

Thanks for sharing your feedback with us Ronald! We are delighted to hear that you were able to find the three archive film footage pieces you were looking for. We are delighted to be a part of your short film. 

We are wishing you all the ver best with your production and we can't wait to create with you again sometime very soon!


Rated 5 out of 5 stars

Everything I hoped for and then some.

Fair price, helpful personal phone customer service, movie-quality tracks. Couldn’t ask for more. Will consider this my go-to source for great video tracks.

Date of experience: February 05, 2024

Reply from Pond5

We are thrilled to receive your fantastic feedback, Greg! Thank you for choosing Pond5 for your media needs; we are honored to be your go-to source for videos! We are proud to have you as our partner in production, and we look forward to creating with you again.


Rated 5 out of 5 stars

Butt Savers

Whenever I come to Pond 5 I'm in a panic because i can't find a particular sound effect in any of my libraries. Pond 5 saves my butt every time, thanks to their vast collection of whatever I need! Much appreciated!

Date of experience: January 31, 2024

Reply from Pond5

We are excited to receive your great feedback, Joel. We are happy to host a marketplace that has a vast collection of whatever you need! Your continued support is appreciated, and we look forward to creating with you again.


Rated 5 out of 5 stars

Being able to ask questions and get…

Being able to ask questions and get clarity on certain procedures and best practices is paramount for going about things correctly. They are knowledgeable and professional in helping come to a solid position when using there services. Awesome!

Date of experience: February 06, 2024

Reply from Pond5

We're thrilled to receive your thoughtful feedback, John. Our teams work hard to provide professional service; your feedback means the world to them. Thank you for choosing Pond5 for your media needs; we are honored to be included in your projects. Your support is appreciated, and we look forward to creating with you again.


Rated 5 out of 5 stars

Good Variety

I was able to get the sfx and vfx I needed at a very reasonable price. My movies don't require a lot of stock footage at this time, but if I do need some stock footage I will first go to Ponds5

Date of experience: February 07, 2024

Reply from Pond5

Thank you very much for sharing your wonderful feedback with us Ralph! We are thrilled to know that you were able to get the sfx and vfx you needed at such a very reasonable price. We are honoured to be a part of your work. 

We look forward to creating with you again in the future!


Rated 5 out of 5 stars

Such a deep catalog of assets

Such a deep catalog of assets. We never fail to find what we need for any project. I feel like I’ve only scratched the surface of what they have to offer! G

Date of experience: February 09, 2024

Reply from Pond5

We are thrilled to receive your fantastic feedback, G! It is exciting to hear you never fail to find what you need for any project, and we are honored to be a part of them. We are proud to have you as our partner in production and look forward to creating with you again.


Rated 5 out of 5 stars

Wonderful Experince

As an Independent Games Developer, using Pond5 for SFX and Music has been a godsend. I'm not musically attuned and so to have a place where I can purchase SFX and Music created by some amazing artists whilst also giving back to them in the process is wonderful.

I will probably continue to use Pond5 as I have found it to be both professional and inviting when it comes to purchasing what I need.

All round an amazing business that puts its creators material in the hands of customers of which it warmly welcomes.

Date of experience: February 01, 2024

Reply from Pond5

Thank you for taking the time to share such kind and thoughtful feedback with us Connor! We are thrilled to hear that as an independent Games Developer, using Pond5 for SFX and Music has been such a godsend. It's fantastic to have you as our partner in production.
 
It's wonderful to hear that you have found Pond5 to be both professional and inviting when it comes to purchasing what you need. 

We can't wait to create with you again sometime very soon!


Rated 1 out of 5 stars

Be careful, scammers, they steal other people's resources!!!

They closed my seller profile after uploading over 30k SFX resources, claiming that 3 resources weren't mine. No further explanation given. They blocked all earnings I had accumulated, yet to this day, they still have all my resources on their website and continue to sell them without compensating me. I've contacted them multiple times without ever receiving a response. What do you call it if not fraud? Be careful, they're selling resources that aren't theirs without paying those who uploaded them. They profit by scamming those who work. The ridiculous part is that every day I receive emails about how much I've earned, yet they keep it all for themselves. I want my resources deleted immediately!!!

Date of experience: February 01, 2024


Rated 5 out of 5 stars

Excellent customer service

I've given Pond5 top ratings before. Regarding my latest interaction, I had a computer problem that resulted in the loss of several videos I'd purchased and downloaded months earlier. I didn't even have a record of the videos I'd chosen from the hundreds I'd browsed. I contacted customer service and within 24 hours a rep (talkin' about you, Claire) had looked up the videos I'd bought and reset them for me to download again free of charge. Fast, easy, and efficient. So another 5 star rating from me.

Date of experience: January 16, 2024

Reply from Pond5

We are thrilled to receive such awesome feedback, Timothy! It is our honor to have you as our partner in production, and your continued support is much appreciated! Our GLADiators work hard to provide top-notch service, and on behalf of Claire and the team, Thank you! We are proud to be included in your projects and look forward to being included in many more!


Rated 5 out of 5 stars

Love the resource!

I love the music offered, and that this resource is available. Thank you for providing it!

Date of experience: February 11, 2024

Reply from Pond5

Thank you ever so much for such wonderful feedback Jody! We are thrilled to hear that you love the music offered and that our resource is available. 

We cant wait to create with you again sometime very soon!