Very helpful and supportive
Very helpful and supportive. Staffs understand the need to listen to you and help sufficiently.
Pro:Direct Soccer Reviews
50,380 • Great
Was a bit upset that I was not able to…
Was a bit upset that I was not able to get my boots, not like I ordered more than 1.
Only the latest review will count in the company's TrustScore
Good product after the faulty one was exchanged
The first product I bought was a little bit faulty but it was exchanged quite quickly
Nice!
Very very Nice!
The ONLY place to buy boots at a decent…
The ONLY place to buy boots at a decent price
Customer service has something great
Customer service has something great, and thank you for that.
Paid additional for quicker postage to…
Paid additional for quicker postage to find out the item was in Prague so didn't have it when I was supposed to
Reply from Pro:Direct Soccer
Good afternoon,
Thanks for your message.
We're really sorry that your order took longer to be delivered than expected. If you would like, please feel free to contact our dedicated customer services team directly. They can be contacted via email at customerservices@prodirectsport.com, or via phone at (+44) 0371 423 2020.
Regards,
Richard
Pro:Direct
Thanks for your message.
We're really sorry that your order took longer to be delivered than expected. If you would like, please feel free to contact our dedicated customer services team directly. They can be contacted via email at customerservices@prodirectsport.com, or via phone at (+44) 0371 423 2020.
Regards,
Richard
Pro:Direct
Excellent!!
Good price! Quick delivery! Satisfactory!
dilivery is awful
i ordered my item feb 28.
And the item was dispatched feb 29.
But status of the item still "IS LAEVING UK"
now i wonder i can get the item
the price was very good, but no matter how cheap the price is, it's useless if the item is not deliverd.
i'm sorry i rate two stars on your service.
Reply from Pro:Direct Soccer
Good afternoon,
Thanks for your message.
We're really sorry that your order took longer to be delivered than expected. If you would like, please feel free to contact our dedicated customer services team directly. They can be contacted via email at customerservices@prodirectsport.com, or via phone at (+44) 0371 423 2020.
Regards,
Richard
Pro:Direct
Thanks for your message.
We're really sorry that your order took longer to be delivered than expected. If you would like, please feel free to contact our dedicated customer services team directly. They can be contacted via email at customerservices@prodirectsport.com, or via phone at (+44) 0371 423 2020.
Regards,
Richard
Pro:Direct
Awesome
Awesome service.
Very smooth process & product was…
Very smooth process & product was excellent
Reliable
Reliable. Fast. Good communication
brilliant
Brilliant service and products on the website
My exchanging returns experience was non-existent
My exchanging returns experience was bad as I filled out the form correctly asking for a size bigger in the same boots I wanted only to find a refund in my account. I then had to go out of my way to contact customer services to solve this problem and they told me I had to redo the whole order basically. So the exchange return option I clearly selected was basically non-existent instead it was just a refund.
Reply from Pro:Direct Soccer
Good afternoon,
Thanks for your message.
We're really sorry for the issues that you have experienced with your orders. If you could please continue to contact our dedicated customer services team directly, our advisors will do their best to assist you. They can be contacted via email at customerservices@prodirectsport.com, or via phone at (+44) 0371 423 2020.
Regards,
Richard
Pro:Direct
Thanks for your message.
We're really sorry for the issues that you have experienced with your orders. If you could please continue to contact our dedicated customer services team directly, our advisors will do their best to assist you. They can be contacted via email at customerservices@prodirectsport.com, or via phone at (+44) 0371 423 2020.
Regards,
Richard
Pro:Direct
Only the latest review will count in the company's TrustScore
excellent service with a blazing fast…
excellent service with a blazing fast delivery. :D