RationalFX Reviews 2,569

Lewis Josephs was very personable and reassuring throughout the whole transaction process.

Funds transfer extended from 2h to 24h.
I didn't like that my money lingered in RationalFX bank account. The funds were sent on the Wednesday afternoon to the RationalFX account which they acknowledged, but was transfered late evening into my account on Thursday.

We are usually very satisfied with the service. Our agent is Milun. We regularly use our Eur, GBP and USD accounts, and have done so for the last 8 yrs….sometimes funds take 1 day which is great. But this time, we transferred Eur to USD and the transaction took 10 days!! This is poor, especially as we’ve used those accounts before, RationalFX has the accounts details, and we had to chase up a few times as to the whereabouts of our monies…..I have asked Milun to explain the reasons for the delay so that this does not happen again in future. I am well versed in finance and Compliance myself, so if there were security or AML queries, I expect your relevant department calls me directly rather than letting us chase up, out of courtesy and on basis of our fidelity as a long standing customer. Milun is due to provide answers to my queries.
Thanks
Karen

Rational FX led by Lewis Josephs was a class act. I felt as though he walked my dollars across the U.S, then across the Atlantic and then onto Spain. It was seamless,
It was done professionally and I the customer felt secure and confident.
We'll done Lewis and Rational FX!

Unacceptable delay in effecting transfer. No indication of any problem so that I had to phone to draw attention to the delay in funds arriving in target account. The problem was then quickly sorted but no-one informed me of that so I had to make a second call to find out how problem was progressing. I am still unaware of the nature of the delay. Conclusion: inadequate oversight of transactions and poor communication with customers.

Generally excellent service but on two occasions this year you have only transferred part of my monthly payment to my French bank. The problem only coming to light when I checked my French bank statement.

I am still waiting for funds to transfer to Spain. I am currently on day 4 and have contacted the Support who were suppose to be looking in to it, that was 2 days ago and I'm still waiting to hear from them.

Other services I've used transfer your money instantly. The funds left my account immediately and would have been with RationalFX straight away. They initially said 1-2 working days. Don't think I would use them again.

Professional service, excellent rates of exchange and staff are very knowledgeable. They executed my transaction smoothly and in a timely fashion. Will using them again.

We have had very good service from RationalFX.They are efficient and deal with payments promptly. They are polite and professional. I would like to specially mention Milan Patel who helped me with my request of transferring my fund on the phone and email
I would recommend them without hesitation.

I have been with RationalFX for more than 20 years. I feel this speaks for itself. In my opinion they are the best financial company to deal with.

Excellent service and staff helpful and efficient

Trusted, good contact .. thank you Lewis !

After one week I have not yet received the money transferred into my account in France

Very straight forward process.
Milun Patel was extremely helpful, making the process even smoother. Great Team.

Lewis was a great guy to communicate with, very helpful and courteous throughout my transaction. I always recommend your service to friends

Payment to suppliers take longer time now a days.

I moved from the UK to Colombia 2 years ago and RationalFX were recommended to me by my financial advisor because of their fees, ease of use and speed of service.
I have made quite regular transfers for ‘cost of living’ expenses over the past two years and haven’t had one single issue; I therefore would highly recommend their service.

Milun always helpful and very good rates.

Extremely helpful, polite and efficient service.
Have been using this company for many years, since emigrating from UK to Canada and have always been highly satisfied with their customer care.

Great company. Easy transactions. All good.