784 total
We've been using ScalaHosting for over 6 years for some of our cloud services at Route7 Networks. Personally as the CTO who have used many other providers such as Godaday, Bluehost, Whogohost, and even Alibaba Cloud, I've honestly not seen any provider who provides excellent "Customer Support" like Scala. Those support guys are just awesome. There's always someone available to respond to your request almost instantly on the live chat.
Date of experience: March 03, 2023
The tech guy was very proffesional and solved my problem immediatley
Date of experience: March 20, 2023
Really took the time to understand the problem, fixed it, and gave me all the details to help me understand what happened and how I can fix it in the future!
Date of experience: March 05, 2023
Reply from ScalaHosting
Hello,
I'm very happy you've had a great experience thus far. We absolutely realize the level of dedication that's required when helping our clients run a vital part of their business and we're always glad to put the extra effort. Thank you for taking the time to share those kind words!
Warm regards,
Kliment
Although on chat, but the customer is support is lightening fast and the people in support and in sales, seems to know exactly what they are doing.
Real Pros , all of them.
From first interaction for buying the vps to migrating and making my script up and functional. The team was there.
Most smooth migration i have ever seen.
The amount they are charging for the vps , can easily be charged for a migration service like this alone.
Date of experience: February 16, 2023
Reply from ScalaHosting
Dear Talha,
I'm so happy you're impressed with your experience thus far. We appreciate you taking the time to share it as well as your kind words. We realize how stressful moving to a new hosting company can be so we always do our best to make the transition as smooth as possible.
Warm regards,
Kliment
Quality service and products at an attractive price. Incredible support : Fast response as always, problem solved at the first request as always. Probably the best customer support I've ever had to deal with in my 20 years in the web industry
Date of experience: February 22, 2023
Reply from ScalaHosting
Dear Yoann,
We certainly appreciate your kind words as well as you taking the time to share your experience. We do value all our customers' time and we always do our best to assist the best we can in a prompt manner. I am happy you've been impressed thus far.
Warm regards,
Kliment
No down-time at all! My website is always "ON!!"
Even though my website is not an eCommerce website, but I will truly know how powerful ScalaHosting is when I bring in two (2) eCommerce websites coming very soon.
If you still prove yourself, then I will give your service "5-STARS" review next time-ok!!!
Date of experience: February 13, 2023
They have a professional team to help you with your websites issues
Date of experience: March 16, 2023
I am hosting with ScalaHosting for last 15+ years and most appreciable thing is support provided by ScalaHosting team when you need it. They have true 24/7 support and that is one of the formost thing one need from a host.
Date of experience: February 16, 2023
Reply from ScalaHosting
Dear Akhilesh,
Whoa, it's amazing you've been with us for so long, that's great! As you know we always do our best to improve and deliver an even better experience! Thank you for taking to the time to review our service!
Warm regards,
Kliment
ScalaHosting is Excellent company .. at every thing .. in the uptime, and fast technical support, sales and billing friendly persons .. ScalaHosting has the best Datacenter in Dallas, Tx and more than Datacenter .. if you want to open web solutions business you ought to Register at ScalaHosting.
Thanks
Mohamed Y.
CADA HOST, CEO and Founder
Date of experience: February 04, 2022
Reply from ScalaHosting
Dear Mohamed,
Thank you for all those kind words! I am very happy you've been impressed with your experience with us and am also grateful for taking the time to share it with others!
Warm regards,
Kliment
I switch to Scalahosting because I was struggling to get the performance and consistency from other service providers. I haven’t been with SH for too long, but so far, holy-cow I am impressed!
There customer service it the best I’ve seen, and the servers I currently have, operate much smoother than any j have had in the past.
I would easily recommend these guys to anyone. They are a bit more pricey than most providers, but if you need the bandwidth and performance, 1000% worth the extra few dollars.
Date of experience: February 04, 2023
Reply from ScalaHosting
Dear Burt,
I am very happy you've been impressed thus far! We've worked very hard to provide all our customers with an excellent user experience and we're more than happy to be there for anyone who needs our assistance. As we always strive to improve what we have on offer I can guarantee you'll be even happier in the future.
Warm regards,
Kliment
It's been a week since I am with ScalaHosting, two weeks before I commit, I have been doing some research and kept asking them the question back and forth, comparing other providers, ScalaHosting never disappointed me so far, and superb support. It is price competitive with others. Of course, it was only a week, I will come back in six months or a year for this review.
Date of experience: January 20, 2023
Reply from ScalaHosting
Dear Saifuddin,
I'm really happy you decided to go with Scalahosting. It's great that your experience has been positive thus far and we're grateful for taking the time to share it. I can promise you won't be disappointed in the future as well.
Warm regards,
Kliment
My experience was great. questions answered, and responses to problems immediate and right on target.
Date of experience: March 04, 2023
Reply from ScalaHosting
Hello,
I'm glad you've had a positive experience with our company and grateful you decided to share it with others here. As you know we always to our best to assist our clients in a prompt manner and provide the best possible solution when doing that.
Warm regards,
Kliment
I find their technical support very patient with not so tech savy clients... highly recommended.
Date of experience: March 04, 2023
Reply from ScalaHosting
Dear James,
We are always there for all our clients no matter the the level of skills you may possess. Our managed services are first and foremost to help you with working on your business and website and not worrying about the technical side of things when it comes down to running a server. We are glad we've been able to provide you with an excellent experience thus far and appreciate you taking the time to share it with others.
Warm regards,
Kliment
I had the recurrent problem of a Panel supporting a "https:// www.tld" access. ScalaHosting's sPanel support team addressed it in three days ! We only are a few needing this specific capability, but we all may need that kind of panel and support quick adaptability to a specific need.
Date of experience: January 17, 2023
Reply from ScalaHosting
Hi,
I would like to start off by saying we appreciate you taking the time to share your experience with our company! We know that different people have different needs but we're always there to help any of our clients. Much like SPanel we adapt to our clients' requests in order to server them the best we can and it's simply amazing when we get feedback like that.
Warm regards,
Kliment
The professional staff goes the extra mile to support and help you resolve the most complicated website performance & security issues.
Fully appreciate the tedious efforts. Thank you
Date of experience: February 08, 2023
Reply from ScalaHosting
Dear Saleh,
It's our pleasure to assist all our clients in a time of need. I am very happy you've been impressed thus far and I am also grateful for taking the time to share your experience with our company!
Warm regards,
Kliment
It was my first experience with ScalaHosting but I am more than satisfied with them. They migrated my websites at light speed and one of my sites was very special, running a very complicated script that requires a custom and optimized server but the support staff took lots of time to test everything until my script was working again. I rarely know other hosting companies that take so much time for a single customer.
Date of experience: January 01, 2023
Reply from ScalaHosting
Dear Dirk,
I'm very happy you've had a positive experience so far and we appreciate taht you took the time to share it. We do realize that some procedures can be a tad complicated but we're always up for the challenge.
Warm regards,
Kliment
Date of experience: March 20, 2023
Excellent service and a commendable server. They have solutions to all inquiries and problems very quickly. Their prices are the best compared to competitors.
The hosting speed is awesome. This is a fact that we must say and advise everyone in their services
im used the service from scalahosting from 3 years
Date of experience: December 05, 2022
Reply from ScalaHosting
Dear Shadi,
It's amazing that you've been with us for so long and I am extremely happy that you have had no complaints thus far. We certainly work hard to deliver the best possible hosting experience and it's great when it truly shows. Thank you for taking the time to share your experience with our company!
Warm regards,
Kliment
One of the best hosting provider company. They are very helpful people for the customer support specially Bozhidar.
I will recommend to all take the service of this company for your site. Thank you
Date of experience: January 29, 2023
Reply from ScalaHosting
Dear Sufyan,
I am glad we've been able to provide you with the experience you are looking for and we are all grateful for taking the time to share it here!
Warm regards,
Kliment
Recently moved hosting to ScalaHosting - needed some help. Ross was able to offer either to sort the issue, or show me how to do it. That's a first for me!! And he then was able to hand-hold as he sorted the resulting issue caused by the current build status. Great service, great hosting - and no issues with Joomla 4 install either. Another first for me!!
Date of experience: December 22, 2022
Reply from ScalaHosting
Dear Richard,
I'm delighted we've been able to assist you when needed! We always do our best and it's great when it shows. We also appreciate you taking the time to share your experience thus far and are always there for you when you need us.
Warm regards,
Kliment
