Solutions 4 Feet Reviews 17

TrustScore 4 out of 5

4.0

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Company details

  1. Winter sport Store
  2. Ski Shop

Information provided by various external sources

ski boot and running shoe fitting and off the shelf & custom made orthotics, specialists in ski race boots as well as recreational boots for all levels. Full workshop facilities on site including one of only 2 boot sole planers /Routers in the UK We...


Contact info

4.0

Great

TrustScore 4 out of 5

17 reviews

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1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I find your previous comment incredibly…

I find your previous comment incredibly arrogant. My name is Patrick Brown and you supplied me a pair of Salomen S Pro Alpha. Initially the boots fitted correctly. After sitting on a terrace in the sun eaiting lunch in the 3 vallies the boot changed shape and compressed my right toe. I brought the boot back to you and you modified it and I felt no compression. Then after sitting
Out eating lunch again the boot changeg shape and compressed my toe again.
Forget your biometrics and boot measuring. You either supplied a boot so tight that it didn't allow for temperature fluctuations or the boot can't cope with being sat out in the alps sun for an hour without reshaping itself.

April 7, 2026
Unprompted review
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Rated 5 out of 5 stars

First class service

First class service, first class advice regarding ski boots. I’m a very complex case, what I received was a super professional, greatly experienced consultation. Strongly recommend anyone needing help/new boots/guidance for new or experienced skiers to contact this team. Best professional service I’ve ever experienced in the UK, Europe or USA.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Super attentive

Super attentive, suggested we rent boots rather than selling us a pair for an impending trip as more suitable shells would be available on our return. Zero hard sell, thinking of the better long term interest of their clients.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and honest service

Turn's out my unusual sized feet meant a more specialist approach was needed (might explain my issues historically!). Rather than try to sell nearest match referred me to a custom build option who saw me the same day. Refreshing to have the honest approach alongside some excellent advice and analysis of my needs.

November 6, 2025
Unprompted review
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Reply from Solutions 4 Feet

Mark, no problem at all, for 20 years we have said the whole thing is about getting people in the right boot for their needs not just getting people in a boot

Have a fantastic season and enjoy your new boots when they are built

Rated 5 out of 5 stars

Great service from start to finish!

Great communication with an easy booking process. Excellent advise and recommendations for myself and my daughter.

September 11, 2025
Unprompted review
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Reply from Solutions 4 Feet

Thank you Tracey, this is exactly what we aim for with every appointment, have an fantastic season

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Rated 5 out of 5 stars

Comprehensive, friendly, an utterly professional service

Had a full boot fitting and ended up purchasing a pair. A fully comprehensive, friendly, an utterly professional service from folks who clearly have passion for their work. Every step was explained in detail, even down the individual components of the boot, the included extras, and the fitting process. I cannot recommend this service enough for people who want to be assured that they will have well-fitting and high quality boots for their precious time on the slopes.

September 24, 2025
Unprompted review
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Reply from Solutions 4 Feet

Thanks for taking the time to write the review, enjoy your new boots and have a fantastic season

Rated 5 out of 5 stars

Great fitting

I decided to go to Solutions 4 Feet for my boot fitting based on the reviews I've seen and they didn't disappoint. I have large lower legs and struggle to find well-fitting, comfortable boots. Colin assessed my feet and legs and explained why my new boots are the best option for me. He also helped me understand my specific issues, giving me exercises that combined with my new boots, will improve my skiing experience. They are already the most comfortable ski boots I have worn in my life and I am excited to try them out as soon as there is enough snow!

September 13, 2025
Unprompted review
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Reply from Solutions 4 Feet

Thanks Hannah, all about getting the right product for each and every person, keep up the good work on the stretching and enjoy your boots

Rated 5 out of 5 stars

Had an awesome experience

Had an awesome experience, they were great in explaining what ski boots I need and why they’d be best for me, walked away with the perfect boots for me and I’m really looking forward to skiing on them for the first time!!

September 11, 2025
Unprompted review
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Reply from Solutions 4 Feet

Thanks Jamie, have a fantastic season and enjoy your shiny new boots

Rated 5 out of 5 stars

Best ski boot fitter.

Best ski boot fitter I have ever been to!
Have tried a few but Colin and the team at S4F Bicester are the very best.
They won’t sell you a boot if it doesn’t fit!

July 26, 2025
Unprompted review
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Reply from Solutions 4 Feet

Thanks for your kind review, the aim has always been over the 20 years we have been in business to get people in the right boot not just any boot, have a fantastic season

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Rated 5 out of 5 stars

Brilliant service and expert fitting

We've bought many ski boots from Solutions 4 feet over the past 8 years now ... Annual race boots for my daughter and more leisurely recreational ski boots for me. We have always received friendly, personal, knowledgeable, professional and reliable advice and service, with Colin taking so much time and care to always ensure that perfect fit. Always well worth the investment of both time and money, as it makes such a massive difference on those slopes, in terms of performance and comfort. Thank you.

August 1, 2025
Unprompted review
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Reply from Solutions 4 Feet

Thanks Helen, always a pleasure to get you guys sorted out with boots

Rated 5 out of 5 stars

5 boot fittings

Colin has fitted myself over 5 pairs of ski boots, each time perfectly and to the highest professional standard.

The care and precision put into each fitting and service is unmatched, along with the wealth of knowledge they have acquired over many years in the industry.

Boot fitting is a very personal - Colin will make sure the right boot, size, and adjustments are made for you, to maximise both comfort and performance.

Each fitting and experience has been smooth and painless - I could not of asked for anything more than the service received and would recommend anyone.

September 3, 2025
Unprompted review
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Reply from Solutions 4 Feet

Thanks Ellie, I think we have your feet pretty well sussed now. Onwards and upwards, here to another snowy season

Rated 1 out of 5 stars

beware

Booked fitting with Luke. Tried to convince me to go for smaller size boot, yes it might enhance skiing but at what comfort. Quoted just short of £800 for a boot fitting that even he said would only last 2 seasons. I walked away. Refused to sell larger boot and told me to go to Snow & rock....what arrogance

July 9, 2025
Unprompted review
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Reply from Solutions 4 Feet

As the owner of the business i am sorry that you feel this way about our service, as i was within earshot of the entire conversation what i do know is that Luke was trying to offer you a great service and fit boots based on his assessment of your feet and the measured size of your feet, why would we, as a professional fitting establishment want to sell you a boot which was too big and could cause injury, your choice to be skiing in boots which were 2 and 3 sizes bigger than your measured size is entirely your choice but not one that we would want to be party to.

With regards to cost, out charges are clearly laid out on our website, and the cost of the boot is the main variable, unfortunately new, upper level boots such as the ones you were discussing are that price when fitted. your previous experience of ski boot purchase form buying online is like comparing a take out pre prepared sandwich with a restaurant cooked meal.

In terms of lifespan the stock liner supplied a ski boot (any brand) is around 100-120 skier days (20weeks approx.) if you are skiing 15 weeks per season as you wrote on your assessment form then yes, i would expect a boot to last those two seasons, anything more would be a bonus.
I am pretty convinced your main problem was Lukes age and you thinking that he did not have enough experience, don't let his young looks fool you, he has been fitting boots now for 5 years and has undergone more training in that time than most ski shop employees get in a lifetime. I back his decision to suggest you tried another less specialist store and NOT to sell you anything 100%

Rated 5 out of 5 stars

Trust in the process and you'll get something awesome

Living in Jersey, in the Channel Islands, acquiring a new pair of boots isn't an easy task both in terms of accessibility and cost. However, my decision to turn to Solutions 4 Feet was influenced by the stand out reputation they hold for providing an exceptionally thorough service. Prior to scheduling my appointment, I had read all the reviews available, fully aware of the varying experiences others had shared. Yet, from my personal encounter, I can emphatically attest that this was, without a doubt, one of the best experiences I've had when buying new boots.

Approaching the appointment with an open mind, I decided to park any preconceived notions about the ideal boot for me, (its very easy to do a few google searches and suddenly become an online expert!) opting instead to entrust Colin's wealth of experience and expertise. Following a series of measurements and a comprehensive assessment of my feet and ankles, Colin guided me toward the best boots that warranted consideration. Consequently, I left with a pair of boots a size smaller than my previous ones, yet perfectly tailored to my needs, which substantially enhanced my skiing ability and experience.

While I dedicated a couple of weeks to wearing them around the house to ease the breaking-in process, the true test came on the slopes. Remarkably, from the very first day, these boots offered unparalleled comfort and warmth, defying the common expectation of discomfort associated with new ski boots. The transition into optimal comfort on the slopes left me genuinely surprised.

For those willing to place their trust in Colin's expertise and provide candid feedback on the feel of each boot, the reward is a footwear solution that seamlessly combines comfort, performance, and warmth. For those who know better which boot will be the right fit for their feet you can certainly source boots from conventional outlets or online platforms at a lower cost, but having taken both avenues myself, I can tell you that investing in a trip to Solutions 4 Feet is a decision that will provide far better value for money.

December 14, 2023
Unprompted review
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Rated 5 out of 5 stars

Bought a new pair of ski boots

Bought a new pair of ski boots from them and had them fitted by Keith.
The fitting seemed to be very thorough and he even gave me advice on exercises I can try to release tight calf muscles which could help with skiing.
Not skiing until Christmas so can not say if the boots are a perfect fit yet but after all the consultation, checks and fitting that Keith did with me I have no reason to think that they won't be, and if there is any issue they will adjust them for free for the next 2 yrs .
Really happy with the experience of using them for my new ski boots.

August 15, 2023
Unprompted review
Rated 1 out of 5 stars

Abyssmal

Abyssmal. They sold me boots that were too small and refused to buy them back. The staff are unbelievably arrogant, they are always right. It resulted in the most painful awful skiing holiday and they still believe that they are right. Totally self righteous.

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent fitting service

Got my ski boots fitted here about 3-4 years ago, very thorough process which is reassuring when you are spending around £400 on some boots! Needless to say the boots are still comfortable that were fitted and I will return in a year or so time when I update them.

January 22, 2020
Unprompted review

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