Ashish Verma is extremely professional…
Ashish Verma is extremely professional and patient. Also, he appeared to the subject matter thoroughly and was not satisfied until I was comfortable. I feel relieved. Thank you!
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Ashish Verma is extremely professional and patient. Also, he appeared to the subject matter thoroughly and was not satisfied until I was comfortable. I feel relieved. Thank you!
Stellar is wonderful recovery software. The customer service is really really helpful. They provide 24/7 service and all the representatives are mind-blowing they really help the customers to their best by providing the right assistance.
I had an old version Data Recovery which found the files I needed to recover but after recovery completed the files would not open. I asked Manish I wasn't confident the version 11 would work and to spend $200 was an expensive experiment. Manish understood offered a solution to pay for support for 1 year at $50 and he would assist with an activation key for version 11. I appreciated the offer and decided to try it. Unfortunately the files could not be open using the latest version but I am still happy with Manish's offer.
Great communication from support regarding a recent enquiry for clarification. Thumbs up for excellent support.
I had an educative and engaging time during the support with Swatantra Sharma. I got a clear and the needed information that I can take back as feedback to my superiors. Sharma showed patience, and professionalism during the support session. Kudos
I had a problem installing Stellar Data Recovery for Windows, I contacted the support team, in less than 5 minutes they helped me solve all my issues. Great job!
Manish was very helpful in answering all my technical questions and concerns regarding the product.
He also provided links to additional information and instructions that I requested that I found to be very helpful.
Neha- Service request was resolved quickly; software appears to be activated.
Neha, the Stellar support representative did an outstanding job for me. I am so happy and grateful and impressed with her and her work in this review I I wanted to give her five stars but the software would not let me do that it would only let me give her four stars but she deserves six stars. Thank you Neha.
I just chatted with my pre-sales questions with Manish Kumar Pant. He was so helpful & thorough. I am just buying their data recovery software now and hope that it will work as perfectly as the customer service experience provided my Manish.
My issue has been fixed by Kheshwar Sharma
with in couple of chats
Swatantra was really helpful even Stellar software is a great tool and even the support i gotfrom technical team is amazing. keep up the good work. (Y)
Stellar Data Recovery has been extremely beneficial and provided excellent support, and we could not have asked for a more professional and knowledgeable crew to help us with our data. Many thanks!
They were able to help me in a very short period of time, I hope the email they are suppose to be sending me to resolve the issue is as fast.
Nikhail was extremely nice! I was frustrated with the system not working how I anticipated it would but he offered a quick solution and was extremely kind through this all! I would give him a pay raise
I had a very good experience with support from Avinash to solve my pst file issue.
Thanks,
It took some effort for the rep to make an exception in my case, but after some dialogue, the rep was able to get to the point of initiating my refund, and for that I am grateful. I realized immediately after I made the purchase that it wasn't what I needed and it wasn't going to help me, so I cancelled the purchase minutes after.
Manish Kumar Pant was very helpful in supporting my trouble ticket and request. So far experiences with both application, data recovery and help desk have been great. I appreciate doing business with Stellar and its team!
Recently contact stellar data recovery support and I was surprised about the fast, efficient and excellent support I haved received from Neha Nagpal, the service person. He understand perfectly my needs and give the correct support.
Person on the other end was intelligent and was very thorough with helping me. I did not like how impatient he was with me at times. He was also very pushy with me to write a review before services were finished. For this, 3 stars.