I didn't have any problems with my…
I didn't have any problems with my order and the product was fine 🙂
Tøjeksperten Reviews
2,053 • Excellent
Only the latest review will count in the company's TrustScore
Only the latest review will count in the company's TrustScore
Carina was a great help during the…
Carina was a great help during the whole return process. Her reply was received always latest within few hours. She always gave me a precise answer on the current status of my returns, therefore I was never lost during the return procedure. I really appreciate the work of your customer service and this positive experience has to be acknowledged.
Skønt sted
Skønt sted, at handle
Perfekt sted at handle
Elsker at handle hos Tøjeksperten i Thisted og bruger for mindst 5000 kr. om året hos dem. God service.
Worst Communication Ever!
I bought a leather jacket from Tøjeksperten just few minutes before they closed. When I tried it again at home, I found out that the leather smelled so bad. The next day I decided to return it back. One of the silica gel bags (the small bags you find in new clothes) was already torn inside the jacket pocket when I bought it (Which was fine with me). However, when I was returning it back, the guy from Tøjeksperten started to treat me like a criminal and asking with a nasty attitude if I had been enjoying the jacket at the beach as he was emptying the pocket from the silica gel crystals (He thought it was sand).
It was vulgar and rude. And above all, he refused to return the jacket. Very unprofessional!
Reply from Tøjeksperten
Dear Saad,
I'm sorry to hear about your experience. Clearly something went wrong between you and our shop staff.
Could you please contact our customer service at kundecenter@tojeksperten.dk
Have a nice day!
Kind regards
Kristian
Tøjeksperten
I'm sorry to hear about your experience. Clearly something went wrong between you and our shop staff.
Could you please contact our customer service at kundecenter@tojeksperten.dk
Have a nice day!
Kind regards
Kristian
Tøjeksperten
Super service
Super service!
Great shopping experience, from ordering to paying to receiving
I bought some cloths from Tøjexperten, and I was not sure about buying cloths online to begin with. The web site was very easy to navigate, very easy to find the right size, colors etc.
The process was very smooth, and I have received the package right on time, nicely packed, with a small personal note from the person who handled my order.
Very nice experience.
Quality clothes at a reasonable price
Once again very good service, delivery within a couple of days.
This time I purchased a Henri Lloyd sweater, and I have no complaints, a quality name at an affordable price.
5
Tøjeksperten