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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, most reviewers were let down by their experience overall. Many people found the social media platform to be a negative environment, citing issues with vile conversations, hate speech, and the spread of misinformation. Users frequently encountered problems with the website's functionality, including difficulties with account creation, modification, and a dysfunctional appeal process. The user experience was often described as frustrating, with many accounts being suspended without clear reasons or proper communication. Customers consistently reported poor customer service, noting the absence of effective contact methods like phone, email, or chat support. Reviewers expressed frustration over automated responses, the inability to reach a real person, and a lack of assistance for account-related issues. Some people also felt that the platform was heavily unmoderated, allowing for the proliferation of bots, fake accounts, and inappropriate content.

What people talk about most

Social media

Consumers express significant dissatisfaction with the social media platform. Many reviewers report issues... See more

Website

People report negative experiences with the website. Many reviewers describe the platform as awful, a joke,... See more

User experience

Reviewers highlight negative aspects of user experience, with many reporting that the platform is unusable... See more

Customer service

Users describe negative interactions with customer service, consistently reporting a lack of human support... See more

Customer communications

Customers express significant frustration with the inability to contact support. Reviewers report that... See more

Reviews shaping this summary

Rated 1 out of 5 stars

X allows vile, filthy conversations against perfectly innocent people. Most recently Erica Kirk whose character and motives were relentlessly torn apart for no reason whatsoever. They say it is freed... See more

Rated 1 out of 5 stars

Bearely works, switching between your own accounts not always works.Almost every single time when switching between your accounts you need to reactivate them. Keeps disabling your accounts for no reas... See more

Rated 1 out of 5 stars

Twitter/X/Elon Musk, and their associates are sad sacks of sh*t. Imagine hiring far right fascist undercover mods to scout for mean comments against the government, Trump, and their pathetic ICE agent... See more


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

508 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Once I had the opportunity to…

Once I had the opportunity to communicate with people from other countries without using a translator, it was simply FANTASTIC. I made many friends from online games, started communicating with people I used to correspond with only through a translator, and my world changed.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

I paid for a One Year subscription and…

I paid for a One Year subscription and Elon knows that I am not Racist and also the fact that I went from a supporter of trump to being a opposition when I demanded to see the Epstein Files and I am not sure why Elon threw Trump under the Bus for trump being in the files but So is Elon and this Man is the One who said that he just couldn’t kill the Ku Klux Klan in Red Dead Redemption 2 I believe it was. The Guy just got Served in Federal Court and I am glad! Even His Mother Contacted Me and gave me his information and He sent me several voice messages! Elon is Evil 😈 if You are a Christian then You know what I am talking about plus He wore a Baphemet Suit and I can assure you that this Man and His Mother are into Occult Worship! Elon’s Father Married his Step sister that He has raised since She was a Child and ohh Yeah I am also going to tell you that This Man Elon and the President teamed up because they both were looking at Prison Time!
He’s a Thief and that’s why He tried to steal from Steve Altman

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Not allowed to post much for free, don't bother using x, use bluesky, discord, etc., instead.

elon is being greedy af and now you can't even post much without having to pay for the ability to post. You'll get your account limited for posting 5-8 posts, and then they've started suspending accounts who get limited too often despite the fact that roleplayers use this site a lot. Do not bother with this site. There's bluesky, discord, etc., where you can post for free for however much as you want to post without being punished for it because you choose not to pay or can't afford to pay premium. X is useless now.

May 19, 2026
Unprompted review
Rated 2 out of 5 stars

X decay

it's not the worse, or completely useless, but it can improves a lot, the algorithm feels just like a bad algorithm, lot of automated creators, posts, repeated vids, IA vids, lot of not correct content, vile content, it's just a bad social media to be in

May 14, 2026
Unprompted review
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Rated 1 out of 5 stars

This is an awful platform

This is an awful platform. I’ve been harassed by an ex in law when I’ve been out of the picture for over 10 years and commenting about my private life, when I tried ending my life last year and the fact I have an illness that I can die from if not taking care of. She’s posting that I’m lying for attention but she’s not even in the picture of anyone Im involved with. I’ve reported her and nothing has been done

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

It's simply appalling what this site…

It's simply appalling what this site has become. Constant insults, anger, hatred. Everyone is writing nasty things to each other. Not a single evening has passed without me seeing content that shouldn't just be deleted, but should land me in jail.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Just Awful.

Truly one of the worst social media platforms of the current year. Twitter was already terrible in the first place, so somehow making it worse was an EXTRA special achievement. The very least the ghoulish creatures that run this site could do is instate an actual block feature, but that would require common sense on the team’s part.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

The platform is now unusable

⁸The platform is now unusable. There is zero reach, zero engagement, 80% of accs are fake/bots.

The algorithm is now a complete & utter clusterphuk. Your post will be seen by nobody & the only followers you'll get are cam girls & sleeper accounts registered years ago with no followers & no posts.

There is no one left to post to anymore, everybody has gone.

It is no longer a social media platform & anyone expecting it to work like one will be wasting their time.

It is now simply the personal propoganda platform of a billionaire, a tool for spreading misinformation.

Unless you're a bot or a maga moron......don't bother

May 8, 2026
Unprompted review
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Rated 1 out of 5 stars

Okay here it is your MASTER guide to X…

Okay here it is your MASTER guide to X ADS.

YES 90% of routed Traffic is Bots.
YES CPC/CPM is 90% cheaper.
UNFORTUNATELY after DAY 1 of new signups;
EVERY AD retargets 80% of the existing pool.
THIS runs true across ALL CAMPAIGN TYPES:
- Clicks + SALES (tracking SIgnups) + REACH

We spent $1,500 over several weeks.
We tested numerous ad copies and formats.
We tracked EVERYTHING from X USING Internal analytics dashboards.
We were ultimately banned by X after 1 week.

They only provided the standard rationale, and refused to answer ANY questions.
> "After a thorough review, we’ve determined that this account does not meet our eligibility requirements to run ads at this time based on our Ads Policies. This includes protections against deceptive and fraudulent content, among other criteria."

Please keep in mind, we JUST SPENT $1,500 testing ad copies on the platform, which seems a little like BAD PRACTICE and UNFAIR.

I cant share a screenshot here so I will just lay out the funnel analytics with the X Ads:

ON AVERAGE:
Out of every 1,500 people who visited the web app
~ 141 actual engagements on DAY 1
~100 actual engagements on DAY 2
~ 70 actual engagements on DAY 3
> SO the amount "tapers off" because after day 1 THEY ALL retarget the same users.

All in all, disappointed in the service and a little burned.
DONT let our $1,500 blemish BECOME your experience.

IF you need more info just *how DECEPTIVE* X Ads is, reach out to the INCITE AI support team - they'll answer all your questions.



April 26, 2026
Unprompted review
Rated 1 out of 5 stars

X.com has gone to chit

X.com has gone to chit. They remove your images and suspend your account after they steal your ideas. Reddit is riddled with millions of users complaining about being banned permanently for inauthentic behavior. You send a suspension appeal and receive an automated appeal rejection within half a second. To hell with Elon Musk. He can deboost himself

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Suspended my accounts after I STOPPED PREMIUM

I had a Twitter account since '16.
They suspended my account over some "Rules" that I feel I did not break.
I am providing Investment Research and Technical Analysis for Financial Markets.
My profile discloses the risks and there is a disclaimer.
I am mentioning Forex trading is risky and that it's not a direct financial advice.
They blocked my '16 account and I appealed, only to get an automated response from a bot, saying they will not unblock it.
Asked for a reason, they did not provide.
They don't say anything, not giving a reason or a solution.
I opened a new account, all the same thing, got blocked again, even though I am specifically saying it's not financial advice, only market commentary, there are risks, etc.
ALL THIS STARTED WHEN I STOPPED PAYING FOR PREMIUM!
All accounts with my IP get blocked.
THIS IS AGAINS ANY RIGHTS.
I don't have this issue with other Social platforms.
X.com is full of these SCAMMERS with Crypto Meme Coins, but they let them be.
Instead, people like me, who want to share their voice normally, get banned.
People like me need X to share their content and grow, but they prefer to allow SCAM!
Their systems blocking me and not telling me what and how.

April 26, 2026
Unprompted review
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Rated 1 out of 5 stars

X is a worthless scam

X is a worthless scam, only good for promoting Elon.
I had a serious offer for SpaceX and asked Grok how to reach them. Grok told me what to do on X, and I did so, which resulted in X suspending my account, but they didn't stop charging me.
The support email X gave was a "noreply," and "DM @Premium" doesn't work

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

Restored via email but account remains locked. Technical deadlock!

My account is stuck in a technical loop. X Support sent an email confirming "full functionality" was restored, but I am still in a read-only state.

I cannot add a phone number to verify my identity because the system blocks me. The automated support is useless and doesn't fix backend synchronization errors. This is a total deadlock. Please fix the account status for users who have been cleared of any violations!

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

I give Twitter X 0 out of 5 for failing…

I give Twitter X 0 out of 5 for failing to resolve my hacked account. I immediately reported the issue to X support when the hacker changed my password and email address. The response was unacceptable, claiming that they could not verify my phone number and email. I still have no access to my main account after trying to submit another complaint.

Then my account was suspended because the hacker sent spam to my followers.

This social media platform also does not suspend accounts that spread medical misinformation.

April 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Suspended for no reason

I have been suspended for some time now and for no reason.
Of course you cant get hold of anyone so always have to go through the channels to no avail.
I have just about given up as there is no one that actually works there that you can speak to.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

I haven't used twitter for a while.

I haven't used twitter for a while.
I don't remember my username & no matter where I look for help, there is no help. X is a stupid app that offers no help to regain my account. I'm so pissed off. I've deleted the stupid app. Go @#$ yourself.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Permanently suspended for no reason

I recently joined x and made an account so that I could post and share my art as well as follow other artists I love. I made one post about a week in and a few days later my account was suspended. No explanation or warning. I didn’t post anything crazy or that violated their rules so I appealed it and I received an email to tell me I broke several rules. (In my first ever post?) I clicked the link and read over their rules and none of them were broken. I even saw there’s a section which says the following:

Does the user have a history of violating our policies?

We start from a position of assuming that people do not intend to violate our Rules. Unless a violation is so egregious that we must immediately suspend an account, we first try to educate people about our Rules and give them a chance to correct their behavior. We show the violator the offending post(s), explain which Rule was broken, and require them to remove the content before they can post again. If someone repeatedly violates our Rules then our enforcement actions become stronger. This includes requiring violators to remove the post(s) and taking additional actions like verifying account ownership and/or temporarily limiting their ability to post for a set period of time. If someone continues to violate Rules beyond that point then their account may be permanently suspended.

So where did you try to ‘educate’ me, as a new user, or give me a chance to explain or understand? They dont even follow their own policies and rules, just penalise people for no reason. It’s a complete joke!

April 13, 2026
Unprompted review

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