Youdreamitaly Reviews 30

Send me many wrong products, mismatch with what I have ordered

Some came with expired date
And poor package , that broke product everywhere

And nobody replied to my messages , I tried many way, and he ignored me all the time

That's very painful

They send me wrong sausages, I ordered chili, they send me fennil (which I hate), Further the sausages was halfrotten, since they only pack with very very little ice. Also a glas of Tuna paste was opened when I recieved.
I tried to reach out to them for a solution, but they would not cooperate. NEVER AGAIN!

This company stole €274 from me. A package was shipped and lost by UPS. They told me they would refund me, they never did. I accused them of theft which offended them even though they are thieves; they then told me to not be their customer anymore. American Express dispute investigation resulted in them not complying. Do not buy anything from these awful people.

If someone is a butter enthusiast then you must try their Buffalo butter. I ordered it via amazon from the UK and guess what got in within 2 days in a well secured package. Butter wasn’t melted at all which surprised me. I also received a confirmation from the seller directly to receive my package as I missed the delivery.
Overall i am pleased with the product and delivery and will buy again.

I was looking to purchase over £100 of Italian made orange and lemon jellies.... Prior to purchase, I asked if this product contains gelatine as it would be animal derived.... The company could not answer the question, so I went by the ingredients list shown on their website, which DID NOT include gelatine, and went ahead with the purchase.... Unfortunately, upon checking the packaging when they arrived, the DID contain gelatine, so had to give them away.... I think youdreamitaly could have contacted the manufacturer and asked the question on my behalf, plus, they SHOULD NOT be showing incorrect ingredient information on their website as it is misleading and I'm now over £100 out of pocket... I think the company should offer at least a partial refund if not a full one....So all-in all, not overly impressed....
I see youdreamitaly do not respond to reviews posted on here which speaks volumes in my opinion...
UPDATE 30/11/24
I have not been offered a single penny back, not even a partial refund and not likely to ever be.....I would seriously think twice before purchasing from a retailer without morals, especially as their website incorrectly listed the ingredients!!!

I purchased oil from this company and had an excellent experience with their customer service. I encountered a minor issue with the product, but their team was quick to respond and resolved the problem efficiently. I appreciate their great support and assistance. I am giving them four stars for their outstanding service!
Thanks Lady Maria Gabriella Russo

I live in Sweden and this website had some things I can not find here. Ordered during the weekend and got my things on Thursday.

UPS could not deliver it to my door so they dropped it off at a pick-up center just nearby so picked it up from there. I got a call from foreign number and to my surprise it was from yourdreamitaly! They wanted to check if everything was OK with the delivery since they received a notification that the package could not be delivered to my address. This was a very positive experience overall and I would recommend yourdreamitaly to anyone. They are reliable, service-minded and customer focused!