Persona Homes Reviews 9

From start to finish, the experience with Persona Homes has been amazing. Buying a home can be stressful at times, but Anna made the whole journey so much easier. She was always professional, helpful, and quick to answer any questions we had throughout the process.

Anna kept us updated every step of the way and genuinely made us feel supported and valued as buyers. Her communication and attention to detail were excellent, and nothing ever felt like too much trouble.

We’re so grateful for all of Anna’s help and would highly recommend Persona Homes to anyone looking to buy a home. Thank you again for making the experience such a positive one!

My experience from start of process to moving into my persona home has been 5 star the whole Team where very professional but also personable making the whole process easy to navigate I would like to thank my dedicated member of staff Loren Almond for being so wonderful can't thank the team enough and I'm so happy with my house

I’ve had a great experience so far working with the team. Communication has been clear, professional, and prompt throughout, which has made the whole process much easier to manage. Everything has been explained in a straightforward way, and I’ve felt supported at each stage. The team have been responsive to any questions and have kept things moving efficiently.

Overall, a very positive experience and I would highly recommend their services.

I just wanted to take a moment to share some feedback about the service I’ve received from Anna. Buying a home can be an incredibly stressful and overwhelming process, but she has genuinely made it feel smooth, organised, and completely manageable from start to finish.
From day one, Anna has been patient, responsive, and consistently reassuring. No question has ever felt like too much trouble, and she’s always taken the time to explain things clearly, keep me updated, and make sure I felt supported at every step. That level of care really does make all the difference during such a big life event.
A perfect example of this was only yesterday, when I had an issue with the hot water. I messaged Anna expecting it might take a while to sort out, but she handled it immediately. Within an hour, someone was at the property fixing the problem. That kind of responsiveness is rare, and it turned what could have been a major inconvenience into nothing more than a minor hiccup.
Having someone as proactive and reliable as Anna overseeing everything has taken a huge amount of pressure off me throughout the whole process. I’m genuinely grateful for the way she’s managed things — she’s made what could easily have been a stressful time feel straightforward and even enjoyable.
She’s an absolute credit to your company, and I felt it was important to recognise the outstanding service she’s provided.

I had a great experience with Anna Mitchell of Persona Homes. She supported me at every part of this journey.

Thank you Anna!

My daughter drove past Carlton Chase daily on her way to work and was really pleased when the shared ownership houses came onto the market. We are so thankful to Julie who made the experience easy and helped us all along the way. We would definitely recommend estate and Persona homes.

My experience with Persona Homes was made a truly exciting one , if not slightly overwhelming . From the first phone call to enquire about The Orchards in Appleby, to meeting Julie at the property ( so welcoming and lovely ) , to moving in day ( my treaty hamper was hugely appreciated ) it was all just second to none,particulary regarding swift responsive communications ,supportive and exceptionally fast in getting me moved in ! It was a breeze to be honest . Julie you rock !
Kind regards ,
Ellen ( A very happy persona homes owner ) .

From selecting the house in September 2024 to moving in at the end of Feb 2025 at Woolner Brook, Wigton we cannot praise the work of Julie Lamport enough. When buying and selling a house seems such a difficult transaction, Julie always kept in contact with us to help make the move a little easier. Once we moved in, Julie was always happy to help with any queries whether big or small and got the job done. Julie is excellent at what she does and it has been such a pleasure to get to know her.

Sharron and Donna were exemplary from start to finish. From the 1st phone call with Sharron to the viewing with Donna my wife and I were and remain very comfortable with the process.
No heavy closing, just an understanding and empathetic ear. We looking forward to moving onto complete asap.
Well done.