| stars | Number of experiences |
|---|---|
| 5 stars - Excellent | 8787 |
| 4 stars - Great | 1385 |
| 3 stars - Average | 213 |
| 2 stars - Poor | 84 |
| 1 star - Bad | 109 |
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I know through experience now i can…
I know through experience now i can rely on these guys. Simple as. The products are 1st class as well. ILL BE BACK.
Josdel was invited to write this review by Zamnesia. Learn more.
EXPEDITION ET QUALITE CORRECT
EXPEDITION CORRECTE
QUALITE DU PRODUIT CORRECT
customer was invited to write this review by Zamnesia. Learn more.
Good for new travelers
Good for new travelers
007 was invited to write this review by Zamnesia. Learn more.
I am happy
no problems, everything was as described
Risolta la mancata consegna.
Excellent products and good response to my complaints, I will give the 5 stars to my next order if all goes well.
customer was invited to write this review by Zamnesia. Learn more.
My order got lost somewhere
My order got lost somewhere, the sad part is that it was for a present in another country where they don't deliver! so basically I ended with the present. Really like the company but this was a bad experience.
I'm sorry to hear you didn't receive your order. According to the tracking data the order has been delivered though.
I've just sent you an e-mail to sort things out with you. Would you be so kind to reply to that so we can still help you?
Thanks!
Fast!!
I have had a problem with my order and the customer support has been reacting very fast to solve it!!Great team!!I will come back to Zamnesia for sure!!
Very fast shipping and extremely good support !
Very fast shipping.
I ordered my first grow kit ever but I got unlucky as it appeared that the kit I received was defective but Zamnesia's support really helped me to figure it out and they sent me a new one as soon as it was clear for them that the kit itself was the issue.
I would definitely recommend them to anyone who wants to buy mushroom kits or anything else available on their website as they are one of the most professional webshop I ordered from.
Thank you !
Jan Fraslin was invited to write this review by Zamnesia. Learn more.
awesome and fast
awesome and fast
I received on time and discreet
I received on time and discreet. Very good job from zamnesia.
Roman was invited to write this review by Zamnesia. Learn more.
Excellent
It arrived on time, and was delivered by the state post service so it was very discrete.
Will purchase again.
Highly efficient and trustworthy
Highly efficient and trustworthy. Items despatched very quickly with good customer support, also think the products are very good quality.
Anatole Rossetti was invited to write this review by Zamnesia. Learn more.
Great service
Great service, great product.
Zamnesia's reason for reporting
I'm very sorry to hear the Truffles you bought at our website didn't perform up to your expectations. However this page is not for reviewing our products, only our service. When something like this happens, you can always contact our customer service team directly. This way, we can find a good solution for you immediately.
I've just sent you an e-mail with some questions. Would you be so kind to reply to that so we can still find a good solution together as quickly as possible?
Have a good day!
Jose was invited to write this review by Zamnesia. Learn more.
Discret and good information
Discret and good information
Noname None was invited to write this review by Zamnesia. Learn more.
Fast shiping and great product
Fast shiping and great product
Zakaria was invited to write this review by Zamnesia. Learn more.
Great service
Great service
customer was invited to write this review by Zamnesia. Learn more.
Everything fine
Everything fine
Best shop ever
Best shop ever! :)
Zamnesia's reason for reporting
We're sorry to hear that the product you ordered from us was not up to expectations. Unfortunately, this page is for reviewing our service, not our products. If anything like this happens, you can contact our customer service directly via e-mail or via the Contact Form on our website. We'll always do our best to help you in the best way we can.
Since I can't find you in our system with the information you have provided on Trustpilot, I would like to ask you to contact using an email with your order number and the exact problem (with pictures if possible). We will make sure to solve the issue for you. Our email address is: support@zamnesia.com
Thanks!