This is mostly about their app

This is mostly about their app. It sucks.
I, personally, think the reason for the current problems is the copious WIndows 10 Updates, but then again, the apps never worked on any of my Androids either so I think it is a Luth coding thing.

The person allegedly the support at the number has no clue. They tell you to download another app from a link they send to your email to clean out the remainder of the Savvy app that may have been left behind after uninstallation. The app gives the error code that the items it is looking for is not installed. YET! When you try to reinstall the Savvy app IT says the app is already installed. AND when you go to the site it shows that the app is NOT transmitting and has not transmitted since you originally installed it. Which could have been weeks prior.

THe Chrome browser app does not 'light up' no matter what you do. Remove the extension, reinstall, NOTHING works to get it working. Starting to think these people need to hire better and more tech support.

Left a few messages that are never answered, a few emails that just tell you to call the number. Maybe this is a way to make extra money by preventing people from actually doing surveys so Luth keeps the extra money? I dunno but I'm tired of wasting my time . . .