Positive experience - would use again

I placed an order for 12 bottles of spirit and then came across some of the bad reviews on here so waited in the hope mine would be one of the positive experiences. I can happily say that it was a positive experience from start to finish. Excellent communication throughout and the items arrived within expected delivery times (5-10 days). Once i'd placed the order I had realised that I had been charged a non-sterling transaction fee by my bank despite appearing to be paying in £ on the uvinum website. Customer service were excellent, confirmed i'd been charged in Euros for which they apologised and refunded the difference swiftly.