Very Very slow delivery times

I ordered 12 bottles of port in November, which took 3 weeks to arrive, (timed from placing the order), when i got in touch with them I was told they would arrive no later than the Wednesday, I finally received them the following Tuesday. It's a shame because the ports are really good. So i decided to give them another chance. I ordered 23 different bottles of wine on the 26th November, bad, I am still waiting, it is now the 12th December, I have been given a tracking number, but there is no sign of my wine order on the DHL site, (No result found for that tracking number). When i spoke to them they said it was too early??. Will I get it for Christmas? who knows. This could be an amazing site to order wine from as the choose is really good, but they need to sort out there deliveries. I don't think I will be ordering from them again unless I can have some reassurance about delivery times. They also said they would contact me today, still waiting.