Poor delivery management through DHL

Poor delivery management through DHL. Complete ignorance of the fact that they chose DHL and total failure to support a customer.

And now the miserable customer srvices tell me I need to sort this out with DHL.
I paid unvinium and I am in contract with them not DHL
What a bunch of wasters.
For the record ( delivery detail from Unvinium and DHL do not match)

This is the second time I have had to travel 30 odd miles to show this to DHL and cannot have my delivery because of the miss-match. Yet I have requested delivery to a safe place/ not as DHL claim that Unvinium require a signature.
Unvinium customer services are unhelpful. If they do nor respond I will publish their mails here. (4 days from 02/06/19)