Tap portugal is bad company they…

Tap portugal is bad company they damaged my bagage an after 6 month they answer my they now want the recive of the bag but who keeps that now of days none so i write i dont have that then they give me 2 options we give you a voucher or put the money on you miles an more account of course i dont want that i want the money. On my Credit card the same card i did pay with.